Singapore, 68808,
Singapore
Finastra Singapore Technographics
Finastra Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Finastra Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 234 Finastra Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Finastra Singapore has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Workday Recruiting for Recruiting, Applicant Tracking System in 2019, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Finastra Singapore is running and its propensity to invest more and deepen its relationship with Oracle , Workday , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Finastra Singapore revenues, which have grown to $49.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Finastra Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Finastra Singapore Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Finastra Singapore implemented Oracle NetSuite ERP. The deployment addressed ERP Financial functions and was used as the system of record for procurement and purchase order processing, including raising and receipting of POs and accounts payable orchestration under the ERP Financial category.
Operational scope intersected with HR operations where the HR team handled applying and renewing work passes, issuing employment and visa letters for travel, onboarding new joiners including collection of personal information and enrollment on Workday, employee induction and insurance enrollment. HR also managed employee personal data cleanliness on E-P File and Workday, and administered employee leave accrual on Workday and on OpenAir. The program included initiation of transfers with the company Global Mobility Team and vendor coordination for international transfers to and from APAC countries, with financial workflows for vendor payments and POs executed on Oracle NetSuite ERP to align HR mobility and procurement activities.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Finastra Singapore implemented Workday Recruiting. Finastra Singapore uses Workday Recruiting as a Recruiting,Applicant Tracking System to support talent acquisition and hiring workflows and the application is surfaced on the company's public careers pages. The deployment supports core HR and hiring manager operations for the Singapore entity.
The Workday Recruiting implementation centers on career site integration, job requisition creation, candidate profile management, interview scheduling and offer orchestration, capabilities typical of the Recruiting,Applicant Tracking System category. Configurations concentrate on applicant tracking and candidate lifecycle workflows to centralize recruiting operations within Workday Recruiting. Governance and operational ownership are held by HR and talent acquisition teams, with workflows structured around hiring manager approvals and HR case handling.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Finastra Singapore deployed LiveChat on its public website as a Chatbots and Conversational AI solution for front line digital engagement. LiveChat is implemented as the customer-facing conversational layer on the company website, providing real time messaging between visitors and service teams and surfacing automated entry points for web inquiries.
The implementation centers on an embedded web chat widget and the corresponding agent console, consistent with standard functional capabilities of the Chatbots and Conversational AI category. Configuration signals include scripted greetings, canned responses, session transcripts and routing rules to distribute incoming chats to support and sales staff, aligning web engagement with operational support workflows.
Operational coverage is focused on digital customer engagement for Finastra Singapore and is positioned to serve customer support and commercial inquiry workflows. Governance and process changes evident from the deployment include formalized chat handling workflows, agent queue management and transcript retention to support continuity of service and handoffs between web conversations and downstream ticketing or email follow up.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Finastra Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Finastra Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||