Fiom Netherlands Technographics
Fiom Netherlands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fiom Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 125 Fiom Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fiom Netherlands has purchased the following applications: Serviant Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Google Custom Search for Application, Web and Enterprise Search in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fiom Netherlands is running and its propensity to invest more and deepen its relationship with Serviant , ReadSpeaker Holding , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fiom Netherlands revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fiom Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fiom Netherlands Tech Stack and Enterprise Applications
Fiom Netherlands AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serviant | Legacy | Serviant Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Fiom Netherlands implemented Serviant Live Chat for the national information point infopuntonbedoeldzwanger.nl. The deployment used Serviant Live Chat within the Chatbots and Conversational AI category to provide 24/7 anonymous support and referral services for people facing unintended pregnancy.
The implementation delivered real-time chat access and routing capabilities, enabling anonymous sessions and direct referral routing to choice-support services. Configuration focused on conversational session handling, availability scheduling to ensure evening and weekend coverage, and operator transfer workflows to support human-assisted counseling when required. Serviant Live Chat was provisioned as the front-end channel for inbound web traffic on the information point site.
Operational coverage was national across the Netherlands and centered on healthcare and support services for the information point. Integrations included routing and referral workflows to external choice-support services as the stated operational objective. The platform architecture supported continuous availability and real-time routing to maintain the 24/7 service posture.
Governance emphasized anonymous user handling and schedule-driven operational procedures to guarantee evening and weekend availability. Rollout was scoped to the single national information point and aligned internal support processes to the referral-driven chat workflow. The explicit outcome stated was established evening and weekend availability through Serviant Live Chat and structured routing to choice-support services.
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Natural Language Processing | AI-Powered Application |
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2022 | 2022 |
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Fiom Netherlands Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Fiom Netherlands Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Custom Search | Application, Web and Enterprise Search | Content Management | n/a | 2009 | 2009 |
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Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Fiom Netherlands CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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Fiom Netherlands TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Fiom Netherlands IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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Fiom Netherlands CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Fiom Netherlands
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fiom Netherlands Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||