Sydney, 2190, NSW,
Australia
Fire and Rescue NSW Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fire and Rescue NSW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7265 Fire and Rescue NSW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fire and Rescue NSW has purchased the following applications: Dataline Acounts Payable for AP Automation in 2017, PageUp ATS for Applicant Tracking System in 2023, SAP Enterprise Asset Management for Enterprise Asset Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fire and Rescue NSW is running and its propensity to invest more and deepen its relationship with Dataline , SAP , Smartbill or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fire and Rescue NSW revenues, which have grown to $656.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fire and Rescue NSW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dataline | Legacy | Dataline Acounts Payable | AP Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Fire and Rescue NSW implemented Dataline Acounts Payable as an AP Automation solution to centralize invoice processing for its NSW operations, including the Greenacre site. The initial deployment supported accounts payable staff responsible for managing up to 100 invoices per day and established a consistent intake and processing queue.
Dataline Acounts Payable was configured to support invoice capture and validation, purchase order matching, coding and ledger postings, vendor statement reconciliation, and dispute resolution workflows. Configuration emphasized automated matching and exception routing, GL coding controls, and maintenance of the billing system to ensure accurate postings and audit readiness.
The implementation integrated Dataline Acounts Payable with SAP for purchase order matching and general ledger interfacing as part of end to end AP processing, enabling exchange of invoice, PO, and posting data between the two systems. Operational scope included the accounts payable function across NSW Fire and Rescue sites, handling vendor correspondence, monthly supplier reconciliations, and support for internal and external audit preparations.
Governance and role definitions were formalized around AP responsibilities, including matching invoices to purchase orders, making adjustments and postings, monthly reconciliations, verifying and resolving billing discrepancies, and investigating vendor queries. Process documentation and workflow routing captured invoice review standards, coding rules, audit facilitation including no-fault internal and external audits, and day to day management of AP communications.
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AP Automation | ERP Financial Management |
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2017 | 2017 |
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AP Automation | ERP Financial Management |
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2017 | 2017 |
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ERP Financial | ERP Financial Management |
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2015 | 2016 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2012 | 2012 |
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Employee Engagement | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2012 | 2012 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2011 | 2012 |
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Travel Management | ERP Services and Operations |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2014 | 2014 |
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Geographic Information System | PLM and Engineering |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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