Leonardtown, 20650, MD,
United States
Firehouse Solutions Technographics
Firehouse Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Firehouse Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Firehouse Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Firehouse Solutions has purchased the following applications: SmarterStats for Analytics and BI in 2011, SmarterTools SmarterMail for Collaboration in 2003, Google Tag Manager for Tag Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Firehouse Solutions is running and its propensity to invest more and deepen its relationship with SmarterTools , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Firehouse Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Firehouse Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Firehouse Solutions Tech Stack and Enterprise Applications
Firehouse Solutions Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmarterTools | Legacy | SmarterStats | Analytics and BI | Analytics and BI | n/a | 2011 | 2011 |
In 2011, Firehouse Solutions implemented SmarterStats, adopting the Analytics and BI application to provide detailed website visit analytics. The deployment went live in 2011 and was provisioned to collect analytics for hundreds of public safety and customer websites across the United States.
SmarterStats was configured to deliver visit-level reporting, traffic source analysis and aggregated dashboarding to centralize web metrics for customer sites. Functional capabilities highlighted in the deployment include visitor session tracking, referrer and campaign attribution and scheduled reporting to support operational reporting needs.
Firehouse Solutions' support and news pages document SmarterStats integration work and upgrades, recording SmarterStats 6.3 in 2011 and SmarterStats 7.0 in 2012, which indicates an active operational rollout and version management process. The analytics implementation affected business functions responsible for reporting and customer site operations, enabling the team to focus on core services while maintaining upgrade documentation on the company support site.
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Firehouse Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SmarterTools | Legacy | SmarterTools SmarterMail | Collaboration | Collaboration | n/a | 2003 | 2003 |
In 2003 Firehouse Solutions implemented SmarterTools SmarterMail in a Collaboration deployment to deliver reliable email, alerts and messaging for its public safety customers. The deployment in Leonardtown, MD was described alongside SmarterTrack and SmarterStats, positioning SmarterTools SmarterMail as the primary messaging layer supporting web, email and alerting workflows.
The implementation focused on email and messaging modules together with alerting integrations, supporting e-alerts to first responders and automated notification flows. SmarterTools SmarterMail was configured to handle core SMTP messaging, mailbox management and programmatic alert dispatch for web triggered incidents, while SmarterStats provided behavioral analytics and SmarterTrack handled case and support ticket workflows.
Architecture and operations were hosted on Microsoft Azure, with the cloud environment providing the runtime for mail routing, alert orchestration and web interface delivery. The operational scope emphasized public safety communications and customer support teams, integrating messaging, analytics and support tooling into a single Collaboration stack.
Governance centralized platform administration and monitoring, with SmarterStats instrumentation linked to support workflows in SmarterTrack to streamline troubleshooting. The case study explicitly notes reduced support effort and the enablement of e-alerts to first responders as outcomes of the SmarterTools SmarterMail Collaboration implementation.
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Collaboration | Collaboration |
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2023 | 2023 |
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Firehouse Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2023 | 2023 |
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Firehouse Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Firehouse Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2013 | 2013 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Firehouse Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Firehouse Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Firehouse Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||