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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Michelin, an e2open customer evaluated Oracle Transportation Management

List of SmarterTools SmarterMail Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
ASPnix Communications 15 $2M United States SmarterTools SmarterTools SmarterMail Collaboration 2003 n/a In 2003, ASPnix implemented SmarterTools SmarterMail to build a cost-effective, scalable email hosting platform. SmarterTools SmarterMail, classified in the Collaboration category, was adopted early in the company history and now underpins over 20,000 mailboxes, improving reliability and mobile sync for customers. SmarterStats was adopted alongside SmarterMail and remains central to ASPnix's hosted email operations. The deployment centered on core email and messaging capabilities, with inferred use of archiving and multi-tenant hosting patterns consistent with hosted mail platforms. Configuration and operations prioritized mailbox provisioning at scale, mobile synchronization, and integration with SmarterStats for usage analytics and reporting. Operational scope covers ASPnix's hosted email operations serving its customer base from Denver, United States, with platform management embedded in central operations and hosting workflows.
Firehouse Solutions Professional Services 10 $1M United States SmarterTools SmarterTools SmarterMail Collaboration 2003 n/a In 2003 Firehouse Solutions implemented SmarterTools SmarterMail in a Collaboration deployment to deliver reliable email, alerts and messaging for its public safety customers. The deployment in Leonardtown, MD was described alongside SmarterTrack and SmarterStats, positioning SmarterTools SmarterMail as the primary messaging layer supporting web, email and alerting workflows. The implementation focused on email and messaging modules together with alerting integrations, supporting e-alerts to first responders and automated notification flows. SmarterTools SmarterMail was configured to handle core SMTP messaging, mailbox management and programmatic alert dispatch for web triggered incidents, while SmarterStats provided behavioral analytics and SmarterTrack handled case and support ticket workflows. Architecture and operations were hosted on Microsoft Azure, with the cloud environment providing the runtime for mail routing, alert orchestration and web interface delivery. The operational scope emphasized public safety communications and customer support teams, integrating messaging, analytics and support tooling into a single Collaboration stack. Governance centralized platform administration and monitoring, with SmarterStats instrumentation linked to support workflows in SmarterTrack to streamline troubleshooting. The case study explicitly notes reduced support effort and the enablement of e-alerts to first responders as outcomes of the SmarterTools SmarterMail Collaboration implementation.
Hostek Communications 50 $7M United States SmarterTools SmarterTools SmarterMail Collaboration 2004 n/a In 2004 Hostek adopted SmarterTools SmarterMail as the core email platform for its managed hosting services. The deployment targets Collaboration use cases, positioning SmarterTools SmarterMail to deliver secure, API integrated email and messaging for Hostek customers. The implementation centers on SmarterMail email and messaging modules and heavy use of the SmarterTools SmarterMail API for automation. Hostek instruments the SmarterMail API to automate mailbox provisioning, domain onboarding, and billing orchestration, integrating these automation flows with WHMCS to link customer lifecycle and service provisioning. Operational coverage is across Hostek's hosting platform, supporting tens of thousands of domains and mailboxes through automated, API driven management rather than manual configuration. The integration pattern emphasizes programmatic account lifecycle operations and centralized administrative controls to scale multi tenant email hosting. Governance and operational practice focus on API first workflows and integration with the billing system to minimize manual intervention, with SmarterTools SmarterMail remaining an integral component of Hostek's hosting stack and Collaboration service delivery since 2004.
Professional Services 23 $2M United States SmarterTools SmarterTools SmarterMail Collaboration 2006 n/a
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Buyer Intent: Companies Evaluating SmarterTools SmarterMail

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SmarterTools SmarterMail. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SmarterTools SmarterMail for Collaboration include:

  1. A&O Shearman, a United Kingdom based Professional Services organization with 6076 Employees
  2. School District of Osceola County, a United States based Education company with 7972 Employees

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FAQ - APPS RUN THE WORLD SmarterTools SmarterMail Coverage

SmarterTools SmarterMail is a Collaboration solution from SmarterTools.

Companies worldwide use SmarterTools SmarterMail, from small firms to large enterprises across 21+ industries.

Organizations such as Hostek, SmarterTools, ASPnix and Firehouse Solutions are recorded users of SmarterTools SmarterMail for Collaboration.

Companies using SmarterTools SmarterMail are most concentrated in Communications and Professional Services, with adoption spanning over 21 industries.

Companies using SmarterTools SmarterMail are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SmarterTools SmarterMail across Americas, EMEA, and APAC.

Companies using SmarterTools SmarterMail range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of SmarterTools SmarterMail include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SmarterTools SmarterMail customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.