First Bank NJ
1395 Yardville-Hamilton Square Rd.,
Hamilton, 8691, NJ,
United States
Hamilton, 8691, NJ,
United States
1 877-821-2265
Banking and Financial Services
First Bank NJ Technographics
First Bank NJ Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Bank NJ and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 261 First Bank NJ employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Bank NJ has purchased the following applications: FIS GETPAID for AR Automation in 2017, KnowBe4 HRM+ for Learning and Development in 2026, Fiserv Premier Bank Platform for Core Banking in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Bank NJ is running and its propensity to invest more and deepen its relationship with FIS Global , Jack Henry & Associates , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Bank NJ revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Bank NJ intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Bank NJ Tech Stack and Enterprise Applications
First Bank NJ ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2017 | 2017 |
In 2017, First Bank implemented FIS GETPAID to provide online accounts receivable capabilities integrated into its public website. The deployment positioned FIS GETPAID as the bank's AR Automation application to support corporate accounts receivable and customer self service payments.
Configuration centered on modules for invoice presentment, a customer facing payment portal embedded on the website, electronic remittance capture, and automated cash application. The implementation included configurable payment methods, hosted payment pages, and reconciliation workflows aligned with AR Automation practices. The FIS GETPAID application was configured to manage billing cycles and exception handling for customer payments.
Operational scope included finance and treasury teams responsible for accounts receivable, cash application, and customer inquiries, with customer service staff using the website portal for payment support. Integrations were implemented between the website payment front end and the bank's internal accounting and customer records systems, and with standard payment processing channels to capture electronic payments. The deployment concentrated operational control of AR processes within the bank's finance organization.
Governance established centralized AR workflows, role based reconciliation ownership in finance, and exception routing for failed payments and chargebacks. Rollout prioritized embedding FIS GETPAID on the public website to enable customer self service payment flows and to centralize AR Automation processes within finance. The FIS GETPAID deployment supports ongoing AR monitoring and operational control for First Bank's accounts receivable business function.
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2021 | 2021 |
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First Bank NJ HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KnowBe4 | Legacy | KnowBe4 HRM+ | Learning and Development | HCM | n/a | 2026 | 2026 |
In 2026, First Bank began using KnowBe4 HRM+. The deployment of KnowBe4 HRM+ is categorized in Learning and Development and is implemented on the First Bank public website for employee access. First Bank KnowBe4 HRM+ Learning and Development supports HR and compliance functions for training delivery and awareness across the organization.
The implementation is configured to deliver core Learning and Development workflows typical of the category, including a centralized course catalog, role based assignment, automated enrollment for onboarding and regulatory compliance, content hosting and reporting dashboards. Administration is managed by HR with coordination from compliance and security stakeholders, and governance has been structured around training assignment, completion tracking and periodic certification workflows. The rollout targets company wide employee training coverage and emphasizes automated lifecycle triggers for new hires and role changes.
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Workforce Planning | HCM |
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2019 | 2019 |
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First Bank NJ ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, First Bank NJ deployed Fiserv Premier Bank Platform. The deployment uses Fiserv Premier Bank Platform as a Core Banking system supporting retail deposit operations, account maintenance, transaction processing, and customer servicing workflows.
Implementation focused on core banking modules typical for the category, including deposit account management, transaction processing, teller and ITM transaction handling, and on-demand account maintenance. Configuration emphasis included customer-facing workflows for call center agents and Interactive Teller Machine assisted transactions, with scripting and process templates used to standardize inquiry resolution and routine maintenance tasks.
Operational integrations are centered on channel orchestration rather than named third-party vendors, with explicit attachment to Interactive Teller Machine channels and an on-screen video experience used by Call Center Representatives and ITM Specialists. Call center tooling includes a call center database for conversation logging and daily account maintenance reports used for verification and audit functions at site locations such as Township of Hamilton, NJ.
Governance and process changes accompanied the rollout, with scripted call handling, verification steps for daily account maintenance, and role-level responsibilities for inbound and outbound customer contact. Familiarity with Fiserv Premier is an operational prerequisite for front-line staff, and training, call scripts, and account verification workflows were embedded to align branch, contact center, and operations teams with the Core Banking platform.
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Loan Management | ERP Services and Operations |
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2024 | 2024 |
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First Bank NJ AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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First Bank NJ Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Survey and Questionnaire | Collaboration |
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2024 | 2024 |
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First Bank NJ Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2024 | 2024 |
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Application, Web and Enterprise Search | Content Management |
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2025 | 2025 |
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Content Management | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2017 | 2017 |
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First Bank NJ CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics, Campaign Management | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2020 | 2020 |
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First Bank NJ TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2024 | 2024 |
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First Bank NJ PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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First Bank NJ IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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Network Management and Monitoring | IaaS |
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2024 | 2024 |
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First Bank NJ CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at First Bank NJ
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Apps Being Evaluated by First Bank NJ Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First Bank NJ IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First Bank NJ digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD First Bank NJ Technographics
First Bank NJ is a Banking and Financial Services organization based in United States,
with around 261 employees and annual revenues of $28.0 million.
First Bank NJ operates a diverse technology stack with applications such as
FIS GETPAID, KnowBe4 HRM+ and Fiserv Premier Bank Platform,
covering areas like AR Automation, Learning and Development and Core Banking.
First Bank NJ has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, KnowBe4 and Fiserv.
First Bank NJ recently adopted applications including
MeridianLink Consumer (ex LoansPQ) in 2021, Salesforce Sales Cloud in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Bank NJ’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First Bank NJ’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Bank NJ technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.