List of Fiserv Premier Bank Platform Customers
Milwaukee, 53203, WI,
United States
Since 2010, our global team of researchers has been studying Fiserv Premier Bank Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fiserv Premier Bank Platform for Core Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fiserv Premier Bank Platform for Core Banking include: Bank OZK, a United States based Banking and Financial Services organisation with 3028 employees and revenues of $2.77 billion, East West Bank, a United States based Banking and Financial Services organisation with 3155 employees and revenues of $2.35 billion, Valley National Bank, a United States based Banking and Financial Services organisation with 3732 employees and revenues of $1.89 billion, SouthState Bank, a United States based Banking and Financial Services organisation with 5000 employees and revenues of $1.67 billion, F.N.B. Corporation, a United States based Banking and Financial Services organisation with 4104 employees and revenues of $1.60 billion and many others.
Contact us if you need a completed and verified list of companies using Fiserv Premier Bank Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fiserv Premier Bank Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1st Capital Bank | Banking and Financial Services | 101 | $18M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2020 | n/a |
In 2020 1st Capital Bank implemented Fiserv Premier Bank Platform as its Core Banking solution to centralize account processing and compliance workflows. The deployment configured Fiserv Premier Bank Platform to support deposit account processing, teller transaction handling, and customer onboarding workflows, aligning the application with frontline branch operations and a centralized BSA and compliance function based in Salinas, California.
Configuration work emphasized customer identification program and Know Your Customer workflows, including structured CIP and KYC intake, automated alert generation for transaction monitoring, and case management for enhanced due diligence reviews. The implementation incorporated capabilities for Suspicious Activity Report narrative preparation, Currency Transaction Report support, and mechanisms to process FinCEN 314(a) lists and OFAC screening, enabling the compliance team to use the Fiserv Premier Bank Platform as a primary source for investigations and reporting.
Operational coverage centered on the BSA Officer and BSA/AML analysts, branch operations, and compliance staff, with governance formalized through policy and procedural updates, staff training, and preparation for audits and examiner interactions. Integrations emphasized access to internal and external data feeds for investigative work and regulatory reporting, while workflow automation and case routing were used to coordinate KYC, EDD, SAR filing recommendations, and ongoing monitoring within the Core Banking environment.
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Academy Bank | Banking and Financial Services | 560 | $170M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2018 | n/a |
In 2018, Academy Bank implemented Fiserv Premier Bank Platform as its Core Banking system. The Fiserv Premier Bank Platform was deployed to support branch-level operations, and is referenced in operational roles at the Denver, Colorado branch where staff access the platform for teller and customer care activities.
The deployment emphasized Core Banking capabilities including deposit account processing, teller and cash handling workflows with drawer and vault access controls, customer data entry and front desk reception workflows, and support for consumer product sales such as credit cards, loans, and home equity. Fiserv Premier Bank Platform is used for transaction posting, account servicing, and basic consumer lending support in branch workflows.
Integrations implemented alongside Fiserv Premier Bank Platform reflect the bank's payment and digital channel landscape, with explicit connections to Payments One and Payments Exchange for payments processing, Q2 for digital banking channel connectivity, Web Director for web-facing channel interactions, and Acensus for data aggregation and reporting. These system linkages enable orchestration between the core ledger, payments rails, and customer-facing channels.
Operational governance centered on branch user workflows and controls, with training for universal bankers on cash handling, drawer and vault procedures, and customer-facing sales and data entry tasks. Configuration and role-based access supported front-line operations and product origination touchpoints, aligning Core Banking processing under the Fiserv Premier Bank Platform for Academy Bank.
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ACCESSbank | Banking and Financial Services | 150 | $20M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2019 | n/a |
In 2019, ACCESSbank deployed Fiserv Premier Bank Platform as its Core Banking solution. The implementation focused on centralizing loan servicing and document imaging workflows for ACCESSbank's lending operations in Omaha, NE and supporting Loan Imaging Specialists and the Loan Operations Manager.
ACCESSbank configured Fiserv Premier Bank Platform with Fiserv Director for imaging and document indexing and Fiserv Navigator for core account navigation and servicing workflows. Loan Imaging Specialists scanned and indexed all loan documents within Fiserv Director, assigning document types from an extensive catalog, and navigated Fiserv Navigator to fulfill phone and email requests for payoff letters, releases, payments, advances and other loan servicing actions. Maintenance and data integrity reviews of the NextGen system were part of the operational scope, supporting accurate loan file documentation and adherence to the bank retention policy.
Governance centered on retention policy monitoring, data integrity checks, and role based operational procedures for Loan Operations staff. The rollout emphasized operational workflows for document capture, indexing, retrieval and core navigation, plus staffed support for special projects to support portfolio growth as assigned by the Loan Operations Manager.
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Albany Bank & Trust | Banking and Financial Services | 50 | $23M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2016 | n/a |
In 2016, Albany Bank & Trust implemented the Fiserv Premier Bank Platform as its Core Banking system to centralize commercial deposit operations for the commercial loan department in Chicago, IL. The deployment targeted commercial deposit account maintenance and new commercial account origination workflows tied to relationship management and treasury services.
The Fiserv Premier Bank Platform was configured to support commercial deposit processing, digital new account opening flows, and provisioning for Remote Deposit Capture services. The implementation explicitly utilized Fiserv Business Analytics to formalize monitoring and reporting, and Fiserv Business Process Manager to automate account opening and deposit-related workflows, while custom tracking spreadsheets and reports were created and reconciled to platform outputs during the rollout.
Operational coverage centered on the commercial loan department and loan officers, with daily, weekly, monthly and annual reporting used to monitor commercial deposit account activity. Integrations documented in implementation activities included Fiserv Business Analytics and Fiserv Business Process Manager, enabling analytics dashboards and BPM-driven monitoring to assign workflow ownership and escalate exceptions to commercial relationship managers.
Governance and process changes established the first deposit-related goals for the commercial loan department and introduced standardized tracking and monitoring for all loan officers. Outcomes recorded by the bank include a $7.5M increase in related deposits in 2017, increased account efficiency through Remote Deposit Capture adoption, and enhanced customer satisfaction from streamlined digital new account opening, all anchored to the Fiserv Premier Bank Platform deployment.
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Alden State Bank | Banking and Financial Services | 85 | $16M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2012 | n/a |
In 2012, Alden State Bank implemented Fiserv Premier Bank Platform as its Core Banking system. The deployment established a single vendor core to support retail account processing and lending business functions, positioning Fiserv Premier Bank Platform as the primary system for deposit, account, and loan record management at the bank.
The implementation emphasized lending modules and customer record services aligned with Core Banking capabilities. Configuration work focused on loan origination and servicing workflows, closing document preparation, payoff processing, flood determinations, notices of right to cancel, and title and insurance review steps, reflecting day to day loan operations and customer service use cases.
Operational integrations supported front line and back office workflows, with explicit use of Navigator and Dyna core alongside Microsoft Word, Excel, and PowerPoint for document assembly, tracking, and consumer communication. The platform was used across the bank s lending and customer service activities, enabling centralized loan file access and routine loan activity monitoring by loan specialists.
Governance changes centered on standardizing document preparation and closing disclosure processes and formalizing checks for flood determinations, payoffs, and modification workflows. Process restructuring reinforced consistent filing and logging practices, and aligned day to day loan servicing tasks with the Fiserv Premier Bank Platform operational model.
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Banking and Financial Services | 95 | $10M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2021 | n/a |
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Banking and Financial Services | 30 | $6M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2022 | n/a |
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Banking and Financial Services | 41 | $6M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2020 | n/a |
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Banking and Financial Services | 600 | $160M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2016 | n/a |
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Banking and Financial Services | 700 | $200M | United States | Fiserv | Fiserv Premier Bank Platform | Core Banking | 2021 | n/a |
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Buyer Intent: Companies Evaluating Fiserv Premier Bank Platform
- Bridgewater College, a United States based Education organization with 2250 Employees
- CogniVision, a United States based Banking and Financial Services company with 1100 Employees
- Modern Aviation, a United States based Transportation organization with 210 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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