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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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First Command Financial Services
Location
1 Firstcomm Plaza,
Fort Worth, 76109, TX,
United States
Website
https://www.firstcommand.com/
Phone
1 800-443-2104
Artw industry
Banking and Financial Services
Employee
Revenue

First Command Financial Services Technographics

First Command Financial Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by First Command Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2510 First Command Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that First Command Financial Services has purchased the following applications: Jack Henry Banking SilverLake for Core Banking in 2012, Kore.ai for Chatbots and Conversational AI in 2023, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems First Command Financial Services is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Bottomline Technologies , Kore.ai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing First Command Financial Services revenues, which have grown to $832.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Command Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

First Command Financial Services Tech Stack and Enterprise Applications

First Command Financial Services ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jack Henry & Associates Legacy Jack Henry Banking SilverLake Core Banking ERP Services and Operations n/a 2012 2012
Digital Banking ERP Services and Operations 2016 2016
First Command Financial Services AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kore.ai Legacy Kore.ai Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
First Command Financial Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
First Command Financial Services Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Enterprise Content Management Content Management 2020 2020
Web Content Management Content Management 2021 2021
First Command Financial Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2018 2018
First Command Financial Services Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Asset and Wealth Management Investment Management 2023 2024
Trade Order Management System (TOMS) Investment Management 2020 2020
First Command Financial Services SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incentive Compensation Management SPM 2019 2019
First Command Financial Services TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
First Command Financial Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2017 2017
First Command Financial Services CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at First Command Financial Services

First Name Last Name Title Function Department Email Phone
Chief Information and Digital Officer CXO IT
Jr Salesforce Administrator Manager Marketing
Associate Director IT Director IT
CTO CXO Finance
Salesforce Marketing Cloud Administrator Manager Marketing
Show All Contacts

Apps Being Evaluated by First Command Financial Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First Command Financial Services IT executives and key decision makers. This section highlights First Command Financial Services's latest recorded technology evaluations, including Microsoft 365 for Collaboration on 2026-03-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First Command Financial Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-03-05 First Command Financial Services Evaluated Microsoft Microsoft 365 Collaboration Collaboration
FAQ - APPS RUN THE WORLD First Command Financial Services Technographics
First Command Financial Services is a Banking and Financial Services organization based in United States, with around 2510 employees and annual revenues of $832.0 million.
First Command Financial Services operates a diverse technology stack with applications such as Jack Henry Banking SilverLake, Kore.ai and Slack Connect, covering areas like Core Banking, Chatbots and Conversational AI and Collaboration.
First Command Financial Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Jack Henry & Associates, Kore.ai and Salesforce.
First Command Financial Services recently adopted applications including Kore.ai in 2023, Envestnet MoneyGuide Wealth Studios in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Command Financial Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates First Command Financial Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Command Financial Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.