First Internet Bank
8701 East 116th Street,
Fishers, 46038, IN,
United States
Fishers, 46038, IN,
United States
1 888-873-3424
Banking and Financial Services
First Internet Bank Technographics
First Internet Bank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Internet Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 287 First Internet Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Internet Bank has purchased the following applications: Fiserv Prologue for ERP Financial in 2016, AppWorx Workload Automation for Business Process Management in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Internet Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Broadcom , PCFS Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Internet Bank revenues, which have grown to $101.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Internet Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Internet Bank Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Prologue | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 First Internet Bank upgraded Fiserv Prologue, an ERP Financial application used for core accounting and financial posting. The engagement ran from March 2016 to August 2016 and included administration of more than twenty applications across multiple lines of business in a full service banking environment. The administrator led the upgrade from version 9.0 to 9.1.5, developed a dedicated test environment, and guided user acceptance testing with end users. Ongoing responsibilities included uptime, maintenance, and administration of Fiserv Prologue alongside other banking applications.
The implementation focused on accounting and batch processing workflows within Fiserv Prologue, including configuration of core accounting routines, transaction posting, and month end batch cycles. A full scale review of existing batch cycles was documented, capturing each process flow, support priority, contact, and remedial steps to formalize operational runbooks. New and modified batch cycles were introduced to reduce manual interventions where appropriate.
Batch orchestration was integrated with Automic Appworks to automate scheduling, introduce new batch jobs, and allow editing or deletion of cycles based on business need in consultation with line of business stakeholders. Operational coverage spanned multiple lines of business, with the Application and System Administrator coordinating changes and validating them in the test environment prior to production. The deployment model relied on separated test and production environments to validate upgrades and batch automation.
Governance and delivery were organized using Kanban methodology to ensure continuous workflow delivery and transparent progress tracking. User acceptance testing guidance, documented support priorities, and defined remedial steps established operational governance for Fiserv Prologue and its associated batch operations. The combined upgrade, documentation, and Automic Appworks automation aimed to streamline existing manual processes while preserving controlled change management.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, First Internet Bank deployed AppWorx Workload Automation from Broadcom as part of its Business Process Management tooling. The implementation was administered by an Application and System Administrator accountable for uptime, maintenance, and administration of over twenty applications across multiple lines of business in a full service banking environment.
AppWorx Workload Automation was configured to handle batch orchestration and job scheduling, with explicit workstreams for introducing new batch cycles, editing or deleting existing cycles, and enforcing operational ordering to replace manual handoffs. Functional capabilities emphasized job scheduling, workload automation, batch cycle definition, and runbook-oriented remedial steps, while each process flow was documented to capture support priority, contact, and corrective actions.
Implementation activity included development of test environments and guidance of user acceptance testing for adjacent systems, notably the Fiserv Prologue accounting software upgrade from version 9.0 to 9.1.5, reflecting coordination between workload automation and core accounting operations. Operational coverage spanned multiple lines of business and more than twenty applications, aligning batch orchestration with banking operations and accounting processing sequences.
Governance and delivery were organized using a Kanban methodology to ensure continuous workflow delivery and visible progress, and rollout decisions were made in consultation with line of business stakeholders. The AppWorx Workload Automation configuration prioritized documented runbooks and change control for batch cycles to maintain supportability and operational continuity.
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Core Banking | ERP Services and Operations |
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2022 | 2022 |
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, First Internet Bank implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The bank's public web presence references Google Apps for Business, indicating the deployment of hosted Gmail, calendaring, and cloud-native productivity applications across its environment.
The implementation was delivered as a cloud hosted Google Workspace organization managed through the Google Admin console. Functional modules deployed include Gmail for corporate email, Google Calendar for scheduling, Google Drive and Google Docs, Sheets and Slides for document collaboration, Google Meet for virtual meetings, and Google Groups for distribution and access control. Standard administrative capabilities typical of the category such as user provisioning, organizational units, and policy based access controls were applied to align accounts with corporate domains.
Operational scope covered First Internet Bank's approximately 287 employees, extending productivity and collaboration capabilities into core business functions including retail banking operations, finance, and customer service. Google Workspace (Formerly Google G-Suite) provided the platform for email, document collaboration, meeting orchestration, and internal knowledge sharing across the organization.
Governance was centered on centralized administration and policy configuration within the Google Admin console, with account onboarding and offboarding workflows integrated into IT processes. The public site reference to Google Apps for Business reflects alignment between external communications and the bank's internal collaboration tooling.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at First Internet Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by First Internet Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD First Internet Bank Technographics
First Internet Bank is a Banking and Financial Services organization based in United States,
with around 287 employees and annual revenues of $101.0 million.
First Internet Bank operates a diverse technology stack with applications such as
Fiserv Prologue, AppWorx Workload Automation and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Business Process Management and Collaboration.
First Internet Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Broadcom and Google.
First Internet Bank recently adopted applications including
Fiserv DNA Bank Platform in 2022, PCFS Loan Manager in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Internet Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First Internet Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Internet Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.