FNB South Africa
Simmonds St,
Johannesburg, 2000,
South Africa
Johannesburg, 2000,
South Africa
27 11 371 2111
Banking and Financial Services
FNB South Africa Technographics
FNB South Africa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FNB South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 29000 FNB South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FNB South Africa has purchased the following applications: NetTeller for Payment Processing in 2017, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2009, Jack Henry Banno Digital Banking for Digital Banking in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FNB South Africa is running and its propensity to invest more and deepen its relationship with Paysafe , Bottomline Technologies , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FNB South Africa revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FNB South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FNB South Africa Tech Stack and Enterprise Applications
FNB South Africa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Paysafe | Legacy | NetTeller | Payment Processing | ERP | n/a | 2017 | 2017 |
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Payment Processing | ERP |
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2020 | 2020 |
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FNB South Africa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2009 | 2009 |
In 2009, FNB South Africa deployed UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) as its Time and Attendance solution within a Kronos 6.x environment. The implementation focused on enterprise timekeeping and workforce time management across multiple sites, aligning the UKG Workforce Central Timekeeper application with payroll and operational schedules.
Configuration work centered on core modules including Timekeeper, Accruals, and Activities, with Process Designer and Record Manager used to automate standard workflows. The team configured pay rules, attendance rules, automated alerts, and customer reporting to reflect changing business requirements, and configured new functionality within Kronos to support evolving pay and attendance scenarios.
Testing and integrations were explicit components of the rollout, with participation in user acceptance testing and integration testing, and daily testing of version updates received from client vendors. The program produced compiled reports, statements, and summaries for internal customers and included analysis and implementation of new requirements across the sites to maintain operational alignment.
Governance and operational support included providing design and configuration assistance, assisting payroll staff to identify potential cost saving opportunities via Kronos configuration options and best practices, and managing the project timeline and budget. The deployment retained UKG Workforce Central Timekeeper as the central Time and Attendance system, with ongoing configuration and process governance handled through the Kronos 6.x administrative tools.
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Workforce Management | HCM |
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2009 | 2009 |
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FNB South Africa ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banno Digital Banking | Digital Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, First National Bank of Oneida implemented Jack Henry Banno Digital Banking. The bank deployed Jack Henry Banno Digital Banking as its customer-facing Digital Banking channel on the institution website, provisioning web and mobile responsive access for retail and small business customers.
The implementation configured standard Digital Banking functional areas including the customer launchpad and online account dashboard, balance and transaction views, internal funds transfers, bill payment workflows, and secure messaging capabilities. Administration and channel configuration were managed through Banno administrative consoles to control user roles, launchpad content, and feature toggles. The configuration focused on online account servicing and self service workflows common to community banking operations.
Operational ownership sat with retail banking and operations teams who managed channel content and customer support through the Banno platform. The digital channel was delivered on the bank website using the hosted Banno experience, aligning web access and mobile responsive delivery with the Jack Henry Banno Digital Banking platform. Governance emphasized role based administration and centralized channel configuration within the Banno administrative tools.
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Enterprise Asset Management | ERP Services and Operations |
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2012 | 2012 |
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FNB South Africa AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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FNB South Africa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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FNB South Africa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2023 | 2023 |
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FNB South Africa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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FNB South Africa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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FNB South Africa Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2006 | 2007 |
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FNB South Africa PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2019 | 2019 |
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FNB South Africa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2022 | 2022 |
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FNB South Africa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at FNB South Africa
| First Name | Last Name | Title | Function | Department | Phone | |
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VP/Director Sales and Service | Director | Sales | |
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SVP-Sr Sales & Portfolio Manager | VP | Sales | |
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Director of IT Infrastructure and Operations, SVP | Director | IT | |
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SVP - National Mortgage Sales & Production Manager | VP | Sales | |
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SVP, Manager of Mortgage Operations | VP | Operations | |
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VP/Regional Mortgage Operations Manager | VP | Operations | |
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President and CEO | CXO | Finance | |
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SVP HR | VP | HR | |
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Chief Financial Officer | CXO | Finance | |
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Human Resources Business Partner, AVP | VP | HR | |
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Manager of Payroll and HR Systems | Manager | HR | |
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Chief Digital Officer | CXO | IT | |
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IT Change Management | CXO | IT | |
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Director of Digital Channels & Payments | Director | IT | |
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Regional Operations Manager | Manager | Finance | |
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SVP, Director of Infrastructure | VP | IT | |
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VP, Manager of Security Architecture | VP | IT | |
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SVP, Director of Business Solutions | VP | Operations | |
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IT Service Manager | Manager | IT | |
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IT Service Manager | Manager | IT | |
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Chief Information Officer | CXO | IT | |
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Apps Being Evaluated by FNB South Africa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FNB South Africa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FNB South Africa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD FNB South Africa Technographics
FNB South Africa is a Banking and Financial Services organization based in South Africa,
with around 29000 employees and annual revenues of $5.00 billion.
FNB South Africa operates a diverse technology stack with applications such as
NetTeller, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and Jack Henry Banno Digital Banking,
covering areas like Payment Processing, Time and Attendance and Digital Banking.
FNB South Africa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paysafe, UKG and Jack Henry & Associates.
FNB South Africa recently adopted applications including
Cloudflare CDN in 2021, Revive Adserver (ex OpenX/Openads) in 2020 and MetaLocator in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FNB South Africa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FNB South Africa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FNB South Africa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.