First Savings Bank
702 North Shore Drive, Suite 300,
Jeffersonville, 47130, IN,
United States
Jeffersonville, 47130, IN,
United States
1 833-372-4968
Banking and Financial Services
First Savings Bank Technographics
First Savings Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First Savings Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 467 First Savings Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First Savings Bank has purchased the following applications: Finastra Phoenix EFE for Core Banking in 2010, Glia AI Management for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First Savings Bank is running and its propensity to invest more and deepen its relationship with Finastra , Glia Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First Savings Bank revenues, which have grown to $105.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Savings Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First Savings Bank Tech Stack and Enterprise Applications
First Savings Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Phoenix EFE | Core Banking | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010, First Savings Bank implemented Finastra Phoenix EFE in the Core Banking category. The implementation was undertaken to support First Savings Bank and its recent acquisition Community First Bank after the October 2009 merger that created a combined institution with $550 million in assets and 14 branch offices across Southern Indiana.
The deployment was delivered on an outsourced basis with Finastra Phoenix EFE providing vendor-hosted core processing. Functional capabilities brought into production included deposit and account processing, teller operations, loan servicing, commercial banking account management, customer information and general ledger functionality, aligned to support an expanded commercial focus and centralized transaction processing.
Operational coverage targeted the holding company environment spanning branch operations, retail and commercial banking teams, and back-office operations across the 14 branches in Southern Indiana. Governance emphasized consolidation of core processing and standardization of procedures to enable the combined institution to quickly capture market share, expand its commercial focus and gain capacity and agility to compete with larger regional banks.
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First Savings Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, First Savings Bank deployed Glia AI Management on its customer-facing website as a Chatbots and Conversational AI capability. The implementation established a web-embedded conversational interface to handle initial customer inquiries and basic account self-service workflows on the bank website.
Glia AI Management was configured to provide natural language understanding and intent recognition, scripted and adaptive response flows, session management, and automated routing to human-assisted channels. Configuration focused on virtual assistant dialogues for retail banking scenarios including balance inquiries, product information, and branch and ATM discovery, using conversational design and escalation triggers to manage complex requests.
The deployment integrated the Glia conversational layer into the bank website and aligned operationally with digital channels and contact center workflows to enable agent handoff when needed. Operational coverage targeted online customer service and digital banking touchpoints, with conversational analytics and monitoring used to refine intent models and response accuracy over time.
Governance for Glia AI Management centered with the bank’s digital channels team, responsible for conversational governance, content updates, compliance review, and iterative model tuning. Glia AI Management as a Chatbots and Conversational AI implementation provides First Savings Bank a structured conversational platform to support customer service and retail banking engagement on its website.
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First Savings Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, First Savings Bank implemented Microsoft 365 as its primary Collaboration platform. The bank lists Microsoft 365 on its website and positions the application to support corporate collaboration and communications across the organization.
The Microsoft 365 deployment aligns with core Collaboration capabilities, including Office productivity applications, Exchange Online email, SharePoint Online content and intranet services, OneDrive file management and Microsoft Teams for chat, meetings and co-authoring. These modules provide document co-authoring, group collaboration, calendaring and controlled file sharing consistent with standard Collaboration workflows.
Operational coverage for a 467 employee banking organization centers on corporate communications, branch support, finance and customer service functions, following typical enterprise collaboration deployment patterns. Public disclosure on the bank website indicates Microsoft 365 is part of the bank’s application footprint and is used to surface collaboration services to staff.
Governance for Microsoft 365 in a regulated banking context typically emphasizes identity and access management, retention and eDiscovery policy configuration, and formal change control for collaboration workflows, aligning the Microsoft 365 application with banking compliance and secure communications requirements.
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First Savings Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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First Savings Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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First Savings Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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First Savings Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Transactional Email | PaaS |
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2022 | 2022 |
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First Savings Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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First Savings Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at First Savings Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by First Savings Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First Savings Bank IT executives and key decision makers. This section highlights First Savings Bank's latest recorded technology evaluations, including FIS Core Banking for Core Banking on 2024-11-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First Savings Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD First Savings Bank Technographics
First Savings Bank is a Banking and Financial Services organization based in United States,
with around 467 employees and annual revenues of $105.0 million.
First Savings Bank operates a diverse technology stack with applications such as
Finastra Phoenix EFE, Glia AI Management and Microsoft 365,
covering areas like Core Banking, Chatbots and Conversational AI and Collaboration.
First Savings Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Finastra, Glia Technologies and Microsoft.
First Savings Bank recently adopted applications including
Glia AI Management in 2022, Amazon SES in 2022 and Salesforce Audience Studio in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First Savings Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First Savings Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First Savings Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.