Norwalk, 44857, OH,
United States
Fisher-Titus Medical Center Technographics
Fisher-Titus Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fisher-Titus Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Fisher-Titus Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fisher-Titus Medical Center has purchased the following applications: RevSpring PersonaPay for Payment Processing in 2022, GoDaddy Webmail for Collaboration in 2016, Hubspot CRM for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fisher-Titus Medical Center is running and its propensity to invest more and deepen its relationship with RevSpring , GoDaddy , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fisher-Titus Medical Center revenues, which have grown to $167.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fisher-Titus Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fisher-Titus Medical Center Tech Stack and Enterprise Applications
Fisher-Titus Medical Center ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RevSpring | Legacy | RevSpring PersonaPay | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Fisher-Titus Medical Center implemented RevSpring PersonaPay within a Payment Processing initiative focused on revenue cycle and patient payments in the United States. The organization signed an agreement in 2022 to deploy RevSpring PersonaPay alongside IVR Advantage to streamline balance updates and posting workflows through Cerner.
The deployment centers on RevSpring PersonaPay and IVR Advantage, with inferred usage of payment posting capabilities and IVR self service modules to capture patient payments and update account status. Configuration work emphasized payment posting rules, mapping of payment remittance to patient account identifiers, and IVR scripting for automated payer interactions.
Integration architecture was built to link RevSpring PersonaPay with Cerner for real time balance updates and posting, creating a direct posting path from patient payments into the clinical financial record. This integration aligns Payment Processing with core revenue cycle systems, enabling posting flows to feed patient account balances and reduce manual reconciliation in back office systems.
Operational scope targeted revenue cycle and finance functions, with rollout activities coordinated between patient access, billing, and treasury teams to operationalize automation and IVR routing. The stated outcome of the implementation is improved patient payment convenience and streamlined back office workflows through tighter integration between RevSpring PersonaPay and Cerner.
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Fisher-Titus Medical Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Fisher-Titus Medical Center implemented GoDaddy Webmail as their hosted email platform. The deployment positioned GoDaddy Webmail within the organization as a Collaboration solution providing domain-based mailboxes and a webmail interface that is surfaced on the public website for contact and external communications.
The GoDaddy Webmail configuration includes mailbox provisioning, SMTP and IMAP access, administrative account management via the GoDaddy control panel, and standard filtering and authentication controls typical of hosted email services. Operational scope focuses on routing website contact form messages into organizational inboxes and supporting internal administrative and patient facing communications, with governance centered on domain-level email configuration and account administration.
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Fisher-Titus Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017 Fisher-Titus Medical Center implemented Hubspot CRM to instrument its website for inbound contact capture and centralized contact management. The deployment focused on using HubSpot tools embedded on the public site to capture referral and patient inquiries, enrich contact records, and route leads into internal workflows.
Hubspot CRM was configured to operate as the central contact database with typical CRM capabilities enabled, including form capture, contact segmentation, email marketing, workflow automation, and basic activity tracking. Configuration emphasized standardized contact fields and automated lead routing to ensure consistent handoff between marketing and operational teams.
Operational coverage concentrated on marketing and patient access functions within the health system, with the website integration serving as the primary inbound channel. Integrations were limited to on-site HubSpot form and tracking instrumentation, and the solution was used to manage inbound engagement, nurture sequences, and contact lifecycle stages across front-office departments.
Governance work included establishing consent capture on web forms, segmentation rules for contact privacy handling, and role-based access to the Hubspot CRM contact database. Rollout and workflow changes prioritized centralizing site-driven leads into a single CRM instance to standardize processes for follow-up and referral handling.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Fisher-Titus Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Fisher-Titus Medical Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Next Generation Firewall | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Fisher-Titus Medical Center
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Fisher-Titus Medical Center Executives
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