List of RevSpring PersonaPay Customers
Nashville, 37210, TN,
United States
Since 2010, our global team of researchers has been studying RevSpring PersonaPay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased RevSpring PersonaPay for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using RevSpring PersonaPay for Payment Processing include: Broadlawns Medical Center, a United States based Healthcare organisation with 1600 employees and revenues of $170.0 million, Fisher-Titus Medical Center, a United States based Healthcare organisation with 1300 employees and revenues of $167.0 million, Wilson Health - Wilson Memorial Hospital, a United States based Healthcare organisation with 400 employees and revenues of $98.0 million and many others.
Contact us if you need a completed and verified list of companies using RevSpring PersonaPay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The RevSpring PersonaPay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Broadlawns Medical Center | Healthcare | 1600 | $170M | United States | RevSpring | RevSpring PersonaPay | Payment Processing | 2020 | n/a |
In 2020 Broadlawns Medical Center implemented RevSpring PersonaPay as a patient-facing payment portal in the Payment Processing category. The deployment served as an early adopter use case in the United States and was positioned inside revenue cycle and finance operations to focus on patient payments and collections. Implementation objectives emphasized enabling digital self service billing interactions for patients.
The RevSpring PersonaPay implementation included a patient payment portal, payment plan configuration, prompt pay discount capability, and electronic statement retrieval, reflecting module usage cited by the vendor. Functional workflows were adjusted to surface online payment options, enroll patients in payment plans, and present electronic statements for reconciliation within billing and collections processes. Configuration work concentrated on patient self service payment flows and online plan enrollment.
Operational scope covered revenue cycle teams and patient billing operations across Broadlawns Medical Center in the United States, with rollout activities oriented toward collections and patient payment experience. Governance and process adjustments emphasized enrollment procedures for payment plans and administration of prompt pay discounts and statement delivery. Broadlawns reported that RevSpring PersonaPay greatly increased self service payment options, allowing prompt pay discounts, payment plans, and easier retrieval of electronic statements.
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Fisher-Titus Medical Center | Healthcare | 1300 | $167M | United States | RevSpring | RevSpring PersonaPay | Payment Processing | 2022 | n/a |
In 2022, Fisher-Titus Medical Center implemented RevSpring PersonaPay within a Payment Processing initiative focused on revenue cycle and patient payments in the United States. The organization signed an agreement in 2022 to deploy RevSpring PersonaPay alongside IVR Advantage to streamline balance updates and posting workflows through Cerner.
The deployment centers on RevSpring PersonaPay and IVR Advantage, with inferred usage of payment posting capabilities and IVR self service modules to capture patient payments and update account status. Configuration work emphasized payment posting rules, mapping of payment remittance to patient account identifiers, and IVR scripting for automated payer interactions.
Integration architecture was built to link RevSpring PersonaPay with Cerner for real time balance updates and posting, creating a direct posting path from patient payments into the clinical financial record. This integration aligns Payment Processing with core revenue cycle systems, enabling posting flows to feed patient account balances and reduce manual reconciliation in back office systems.
Operational scope targeted revenue cycle and finance functions, with rollout activities coordinated between patient access, billing, and treasury teams to operationalize automation and IVR routing. The stated outcome of the implementation is improved patient payment convenience and streamlined back office workflows through tighter integration between RevSpring PersonaPay and Cerner.
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Wilson Health - Wilson Memorial Hospital | Healthcare | 400 | $98M | United States | RevSpring | RevSpring PersonaPay | Payment Processing | 2019 | n/a |
In 2019, Wilson Health - Wilson Memorial Hospital implemented RevSpring PersonaPay as a Payment Processing solution and deployed the RevSpring PersonaPay payment portal on their public website. The implementation established a consumer-facing payment channel accessible from the hospital site for patient bill pay and online account access.
Configuration centered on standard Payment Processing capabilities, including online patient billing presentment, secure payment capture, account management and statement presentment workflows commonly associated with patient-facing payment portals. RevSpring PersonaPay was configured to handle electronic payments and to present billing information and payment options to patients through the hosted portal.
The deployment tied the RevSpring PersonaPay portal into the hospital’s patient financial services and revenue cycle workflows, supporting billing department operations and front-end patient payment interactions. Integration points were focused on web-based access and the operational handoff between the payment portal and internal billing teams to reconcile payments and update patient account status.
Governance and rollout emphasized centralized ownership by patient financial services, with operational processes for customer support, payment reconciliation and authentication workflows to manage online payments. The implementation positioned RevSpring PersonaPay as the hospital’s primary web-based Payment Processing channel for patient collections.
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