Five Guys UK
Units 2-3, 1 Bard Road,
London, W10 6TP,
United Kingdom
London, W10 6TP,
United Kingdom
44 20 7018 5008
Retail
Five Guys UK Technographics
Five Guys UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Five Guys UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2497 Five Guys UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Five Guys UK has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2018, Absorb LMS for Learning and Development in 2022, Rocket.chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Five Guys UK is running and its propensity to invest more and deepen its relationship with Sage , Stripe , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Five Guys UK revenues, which have grown to $191.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Five Guys UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Five Guys UK Tech Stack and Enterprise Applications
Five Guys UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 200 | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | Percipient | 2018 | 2018 |
In 2018 Five Guys UK deployed Sage Business Cloud X3 (ex Sage ERP X3) to modernize its ERP Financial environment and centralize finance operations. The ERP Financial implementation was led by Percipient and combined Sage X3 Finance, Sage Enterprise Intelligence and cloud-based YooZ OCR for Sage.
Sage X3 Finance was configured to support all aspects of Five Guys’ financials, including personnel, cost and budget accounting, commitments and fixed assets, and the solution was provisioned for 12 users in the UK and 25 users across Europe. Sage Enterprise Intelligence provides enhanced reporting and analytical capabilities, while YooZ OCR for Sage provides cloud-based document capture and document management integrated into the finance workflow.
The Sage Business Cloud X3 (ex Sage ERP X3) deployment was scoped to the finance function, positioning the application as Five Guys UK ERP Financial core infrastructure and enabling the executive team to plan and forecast with greater visibility and accuracy. Percipient delivered consultancy, configuration and training, with Finance Manager Jen Kim noting the consultancy team understood the challenges faced and provided tools and training to maximize the solution.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Five Guys UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Absorb | Legacy | Absorb LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Five Guys UK implemented Absorb LMS to centralize employee learning. Absorb LMS is deployed on the Five Guys UK website and functions as the organization's Learning and Development platform, delivering web-based courses and learner access through the corporate site. The deployment aligns with standard Learning and Development delivery models, providing a browser-native course player and a centralized content catalog.
The implementation configures core Absorb LMS capabilities such as course catalog management, learning paths, assessments, completion tracking, and reporting for compliance workflows. Administration is organized via centralized user and role management, enabling HR and L&D teams to provision learners, manage enrollments, and maintain course lifecycle on the site. The website-embedded Absorb LMS supports learner self-enrollment and automated completion records that feed into internal training governance and audit processes.
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Workforce Scheduling | HCM |
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2023 | 2023 |
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Five Guys UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Five Guys UK deployed Rocket.chat on its website, establishing a site-embedded conversational layer. The implementation places Rocket.chat squarely within Five Guys UK’s Chatbots and Conversational AI footprint, focused on digital customer engagement on the public site.
The deployment centers on the Rocket.chat web chat interface to deliver real-time messaging between customers and service representatives, leveraging standard Chatbots and Conversational AI capabilities such as session-based chat widgets, automated replies and bot-enabled routing to streamline common inquiry handling. Configuration work emphasized conversational workflow rules, canned responses and agent handoff patterns consistent with web chat operations.
Operational scope is website-facing and primarily impacts customer support and front-line digital teams, with governance oriented around site-level configuration, conversational rule tuning and ongoing adjustments to response logic. The implementation narrative highlights Rocket.chat as the application driving Five Guys UK Chatbots and Conversational AI activity on its website, with ongoing configuration management to align chat behavior with service workflows.
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Five Guys UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Five Guys UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Five Guys UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Five Guys UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Five Guys UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Financial Controller | Director | Finance | |
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Financial Accountant | Manager | Finance | |
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Apps Being Evaluated by Five Guys UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Five Guys UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Five Guys UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Five Guys UK Technographics
Five Guys UK is a Retail organization based in United Kingdom,
with around 2497 employees and annual revenues of $191.0 million.
Five Guys UK operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Absorb LMS and Rocket.chat,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
Five Guys UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Absorb and Rocket.chat.
Five Guys UK recently adopted applications including
Zellis Scheduling in 2023, Absorb LMS in 2022 and Rocket.chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Five Guys UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Five Guys UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Five Guys UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.