Fix Auto
99 Emilien-Marcoux, Suite 101,
Blainville, J7C 0B4, QC,
Canada
Blainville, J7C 0B4, QC,
Canada
1 450-433-1414
Automotive
Fix Auto Technographics
Fix Auto Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fix Auto and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Fix Auto employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fix Auto has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Constant Contact Email Marketing for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fix Auto is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Constant Contact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fix Auto revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fix Auto intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fix Auto Tech Stack and Enterprise Applications
Fix Auto ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019 Fix Auto implemented Microsoft Dynamics 365 Business Central as its ERP Financial application for Canadian operations. The implementation established a centralized payments function in Blainville, QC, with Microsoft Dynamics 365 Business Central acting as the primary ledger, payment posting, and financial reporting platform for Fix Auto Canada.
The deployment focused on core ERP Financial capabilities including bank reconciliation, cash management, accounts receivable posting, remittance batching, and month-end financial reporting. Operational procedures show daily reconciliation of three bank accounts against insurers statements, coding of received amounts to the correct repair shops, and preparation of twice monthly remittance batches for distribution to workshops, with bank data entered directly into Microsoft Dynamics 365 Business Central.
Integrations are operationally oriented and largely manual, centered on insurer statement reconciliation and bank data entry into the system, plus direct communications with insurers to request or validate missing information. The scope of operations includes the central payments clerk role in Blainville, interactions with insurer partners, and ongoing support tasks such as answering and transferring phone calls and assisting other employees.
Governance and workflow changes are formalized through daily reconciliation routines, a twice monthly payment remittance cycle, and a monthly reporting cadence designed to ensure documentation is organized for auditor arrival. The implementation narrative emphasizes system configuration for payment processing, audit-ready reporting workflows, and centralized accounts handling within Microsoft Dynamics 365 Business Central.
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Fix Auto Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Fix Auto implemented Cisco Webex Meetings on its public website and for internal conferencing. Fix Auto uses Cisco Webex Meetings to surface browser-based join flows for customer-facing appointments and to provide web conferencing capabilities for internal teams.
The Cisco Webex Meetings implementation leverages standard Audio Video and Web Conferencing capabilities, including scheduled meetings, browser-based video and audio, screen sharing, and meeting controls, configured for embedded website access and hosted conferencing. Configuration is focused on web-embedded meeting links and join workflows, aligning the application to both external customer touchpoints and employee collaboration.
Integrations are documented as website embedding, with Cisco Webex Meetings surfaced directly from Fix Auto’s site for appointment and meeting initiation. Operational coverage targets corporate communications and customer engagement functions, including customer support interactions, sales consultations, and field coordination consistent with Audio Video and Web Conferencing usage patterns.
Governance is managed through Cisco Webex administrative controls for user access and meeting policies applied across Fix Auto’s organizational user base. The record identifies Fix Auto Cisco Webex Meetings Audio Video and Web Conferencing as a primary conferencing layer exposed on the corporate website to support customer engagement and internal collaboration.
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Fix Auto CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constant Contact | Legacy | Constant Contact Email Marketing | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, Fix Auto implemented Constant Contact Email Marketing to centralize customer communications and support marketing operations across its Canadian network. Fix Auto deployed Constant Contact Email Marketing as a Marketing Automation solution to manage campaign creation, audience segmentation, and scheduled email distributions for corporate and franchise marketing teams.
The implementation emphasized core Marketing Automation capabilities, including contact list management, template-driven campaign design, automated scheduling, segmentation-based targeting, and built-in reporting for open and click metrics. Configuration work focused on branded email templates and reusable campaign flows, aligning templates and content approval with franchise marketing requirements.
Integration work explicitly included embedding Constant Contact Email Marketing sign-up forms and subscription widgets on the Fix Auto website to capture leads and manage opt-ins. Operational coverage centered on marketing and customer engagement functions, with the application used to operate newsletter programs and promotional communications tied to repair shop locations.
Governance and rollout were organized to support centralized template control and decentralized content execution by regional marketing leads, with account permissioning and publication workflows to maintain brand consistency. The narrative documents a practical deployment of Constant Contact Email Marketing within Marketing Automation, oriented toward web-based lead capture and ongoing email campaign operations.
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Fix Auto PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
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Transactional Email | PaaS |
|
2021 | 2021 |
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Fix Auto IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2011 | 2011 |
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Fix Auto CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Fix Auto
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Financial Officer | CXO | Finance | |
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Financial Controller | Director | Finance | |
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Accounts Payable/Accounts Receivable Manager | Manager | Finance | |
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Apps Being Evaluated by Fix Auto Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fix Auto IT executives and key decision makers. This section highlights Fix Auto's latest recorded technology evaluations, including GT Global TM for Collaboration on 2024-06-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fix Auto digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-21 | Fix Auto | Evaluated | GT Motive | GT Global TM | Collaboration | Collaboration |
FAQ - APPS RUN THE WORLD Fix Auto Technographics
Fix Auto is a Automotive organization based in Canada,
with around 700 employees and annual revenues of $110.0 million.
Fix Auto operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Cisco Webex Meetings and Constant Contact Email Marketing,
covering areas like ERP Financial, Audio Video and Web Conferencing and Marketing Automation.
Fix Auto has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Cisco Systems and Constant Contact.
Fix Auto recently adopted applications including
Intuit Mailchimp Mandrill in 2021, Microsoft Azure Cloud Services in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fix Auto’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fix Auto’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fix Auto technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.