Flaconi Technographics
Flaconi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flaconi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Flaconi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flaconi has purchased the following applications: Klarna Payments for Payment Processing in 2022, EPG ONE Workforce Management (WFM) for Workforce Management in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flaconi is running and its propensity to invest more and deepen its relationship with Klarna , PayPal , Ehrhardt + Partner or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flaconi revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flaconi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flaconi Tech Stack and Enterprise Applications
Flaconi ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Flaconi implemented Klarna Payments on its public e-commerce website to handle checkout and consumer payment acceptance, using Klarna Payments as the core Payment Processing layer. The deployment focuses on web checkout instrumentation and payment orchestration to present multiple consumer payment options during order capture and authorization.
Klarna Payments is configured to manage standard payment processing capabilities such as payment method selection, authorization and capture workflows, tokenization for repeat customers, and consumer-facing installment and invoice options typical of the Payment Processing category. Operational ownership centers on e-commerce checkout flows and payments operations, with configuration and governance oriented around checkout UX, payment routing rules, and merchant-side reporting and reconciliation workflows.
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Payment Processing | ERP |
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2022 | 2022 |
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Flaconi HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ehrhardt + Partner | Legacy | EPG ONE Workforce Management (WFM) | Workforce Management | HCM | n/a | 2018 | 2018 |
In 2018, Flaconi engaged Ehrhardt + Partner to deploy EPG ONE Workforce Management (WFM) alongside EPG's LFS warehouse management system and International Shipping System at its Berlin fulfilment centre. The implementation reached go-live on 31 August 2018, timed to stabilise the Christmas 2018 peak in warehouse operations. The deployment combined EPG ONE Workforce Management (WFM) with the LFS WMS and shipping layer to align staffing to parcel flows, reflecting a Workforce Management use case focused on demand oriented scheduling. The WFM module usage is inferred as part of the EPG ONE suite to support demand oriented workforce scheduling, reduce training time and improve labour utilisation. Operationally the project covered Flaconi's Berlin fulfilment centre and broader German warehouse operations, with the LFS WMS and International Shipping System integrated to enable coordinated throughput and transport handoffs. The published case documents WMS and transport improvements and reports the environment handling up to 4,000 parcels per hour after the change, indicating the combined WMS, shipping and Workforce Management configuration supported high peak volume operations.
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Flaconi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Flaconi implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform to standardize email, calendar, and document collaboration across its Germany-based organization. The deployment targeted corporate productivity and team communication for the retailer, aligning a 700-employee footprint around a single Collaboration vendor stack.
The implementation leveraged Google Workspace (Formerly Google G-Suite) components commonly associated with the category, including enterprise Gmail, Calendar, Drive for file storage, Docs and Sheets for collaborative authoring, and Meet for video conferencing. Administrative configuration included centralized domain and account management via the Google Admin console, standardized shared drive structures for cross-functional teams, and device and access controls consistent with Collaboration governance patterns.
Operational coverage emphasized IT-managed provisioning and user lifecycle workflows for corporate functions that rely on continuous collaboration, including merchandising, customer service, marketing, and corporate operations. Public-facing evidence of the Google Workspace deployment appears on the company website, indicating alignment between internal collaboration infrastructure and external email and authentication touchpoints. Governance centered on centralized admin controls and policy enforcement rather than decentralized toolsets, supporting consistent collaboration practices across the organization.
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Flaconi Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Flaconi eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Flaconi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Flaconi ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Flaconi TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Flaconi PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Flaconi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Flaconi
| First Name | Last Name | Title | Function | Department | Phone | |
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CRM Manager | Manager | IT | |
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International Customer Service Manager | Manager | Customer Service | |
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Trade Marketing Manager | Manager | Marketing | |
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CRM Manager | Manager | IT | |
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Apps Being Evaluated by Flaconi Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Flaconi IT executives and key decision makers. This section highlights Flaconi's latest recorded technology evaluations, including Quicklizard for Configure Price Quote (CPQ) on 2025-11-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Flaconi digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-12 | Flaconi | Evaluated | Quicklizard | Quicklizard | Configure Price Quote (CPQ) | SPM |
FAQ - APPS RUN THE WORLD Flaconi Technographics
Flaconi is a Retail organization based in Germany,
with around 700 employees and annual revenues of $170.0 million.
Flaconi operates a diverse technology stack with applications such as
Klarna Payments, EPG ONE Workforce Management (WFM) and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Workforce Management and Collaboration.
Flaconi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Klarna, Ehrhardt + Partner and Google.
Flaconi recently adopted applications including
Klarna Payments in 2022, PayPal Braintree in 2022 and Zendesk Support Ticketing System in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Flaconi’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Flaconi’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Flaconi technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.