AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

FleetWorks Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2023 2023
PBX, VoiP and Phone Systems Collaboration 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Interactive Voice Response (IVR) Interactive Voice Response (IVR) CRM n/a 2024 2024
In 2024, FleetWorks implemented Twilio Interactive Voice Response (IVR) to automate coordination of freight movement and to streamline customer-facing call handling within its logistics operations. The deployment uses Twilio Interactive Voice Response (IVR) as the core application in the Interactive Voice Response (IVR) category to automate phone calls, manage email-driven notifications, and triage live order issue handling while layering AI-driven decisioning on top of existing legacy systems. The implementation centers on standard Interactive Voice Response (IVR) capabilities, configured for multi-step call routing, interactive prompts, automated callbacks, and agent escalation workflows to support order exception management. Twilio Voice and SIP Trunking are explicitly part of the deployment architecture, providing telephony termination and session routing, while the IVR handles front-end conversational flows and automated issue triage. Operationally the solution targets logistics and customer support workflows tied to freight movement and order management, connecting IVR call flows to internal order orchestration processes and live agent handoffs for complex exceptions. FleetWorks was named a Twilio AI Startup Searchlight honoree and received $10,000 in Twilio credits and a complimentary consultation with Twilio Ventures, which supported development and operational alignment of the IVR-driven logistics orchestration.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2023 2023
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2024 2024
IT Decision Makers and Key Stakeholders at FleetWorks
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by FleetWorks Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FleetWorks Technographics

FleetWorks is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

FleetWorks operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Twilio Interactive Voice Response (IVR) and Amazon EC2, covering areas like Collaboration, Interactive Voice Response (IVR) and Application Hosting and Computing Services.

FleetWorks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Twilio and Amazon Web Services (AWS).

FleetWorks recently adopted applications including Twilio SIP Trunking in 2024, Twilio Interactive Voice Response (IVR) in 2024 and Supabase in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of FleetWorks’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates FleetWorks’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete FleetWorks technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.