Columbus, 43201, OH,
United States
FlexBooker Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by FlexBooker and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 FlexBooker employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FlexBooker has purchased the following applications: PayPal Braintree for Payment Processing in 2016, FlexBooker for Reservation and Booking Management in 2019, Olark Live Chat for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FlexBooker is running and its propensity to invest more and deepen its relationship with PayPal , FlexBooker , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FlexBooker revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FlexBooker intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FlexBooker | Legacy | FlexBooker | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, FlexBooker deployed FlexBooker, the Reservation and Booking Management application, on its public website to support its professional services scheduling. The deployment was customer-facing and intended to centralize online appointment intake for a 30 employee firm headquartered in the United States, with the booking interface embedded directly into the corporate site.
The implementation configured core Reservation and Booking Management capabilities including online booking widget configuration, appointment scheduling rules, availability and capacity settings, calendar synchronization, and automated confirmation and reminder notifications. FlexBooker was set up to manage multi-service booking workflows and to enforce service-level availability windows and lead time constraints typical for professional services scheduling.
Operational scope focused on client-facing scheduling and internal staff calendars, with the application used by customer service and operations personnel to manage bookings and daily schedules. Administration and governance centered on a small internal admin team responsible for service catalogs, time-slot policies, and booking approval rules, while booking records and reporting were centralized within the FlexBooker application for operational oversight.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Customer Experience | CRM |
|
2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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