Who is Flight Centre,?

Flight Centre, is a Professional Services organization based in New Zealand, with around 900 employees and annual revenues of $225.0 million.

What enterprise applications does Flight Centre, use?

Flight Centre, operates a diverse technology stack with applications such as SAP WalkMe, GumGum and Zoom, covering areas like Digital Adoption, Artificial Intelligence Marketing and Audio Video and Web Conferencing.

What digital transformation initiatives has Flight Centre, undertaken?

Flight Centre, has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, GumGum and Zoom Video Communications.

What are the most recent software purchases made by Flight Centre,?

Flight Centre, recently adopted applications including Slack Connect in 2022, Salesforce Sales Cloud in 2021 and Okta Identity Cloud in 2021, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at Flight Centre,?

APPS RUN THE WORLD maintains an up-to-date database of Flight Centre,’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track Flight Centre,’s IT investments?

Our research team continuously updates Flight Centre,’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by Flight Centre,?

Subscribe to APPS RUN THE WORLD to access the complete Flight Centre, technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Flight Centre, Technographics, Software Purchases, AI and Digital Transformation Initiatives

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

Flight Centre, Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Flight Centre, and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Flight Centre, employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Flight Centre, has purchased the following applications: SAP WalkMe for Digital Adoption in 2024, GumGum for Artificial Intelligence Marketing in 2017, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Flight Centre, is running and its propensity to invest more and deepen its relationship with SAP , GumGum , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Flight Centre, revenues, which have grown to $225.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flight Centre, intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
SAP	Legacy	SAP WalkMe	Digital Adoption	HCM	n/a	2024	2024

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

SAP

Legacy

SAP WalkMe

Digital Adoption

HCM

n/a

2024

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
GumGum	Legacy	GumGum	Artificial Intelligence Marketing	AI-Powered Application	n/a	2017	2017
			Chatbots and Conversational AI	AI-Powered Application		2013	2013

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

GumGum

Legacy

GumGum

Artificial Intelligence Marketing

AI-Powered Application

n/a

2017

Chatbots and Conversational AI

AI-Powered Application

2013

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Zoom Video Communications	Legacy	Zoom	Audio Video and Web Conferencing	Collaboration	n/a	2020	2020	In 2020 Flight Centre implemented Zoom as a web-facing conferencing capability. The deployment uses Zoom and is categorized as Audio Video and Web Conferencing, with the application embedded on Flight Centre's public website to support real-time customer interactions. The implementation leverages core Zoom meeting and webinar capabilities and browser-based conferencing experiences to deliver video, audio, and screen-sharing sessions through the site. Zoom is used to create synchronous customer touchpoints and virtual consultations, aligning with standard Audio Video and Web Conferencing functional workflows for scheduling, session admission controls, and participant media management. Operational scope is focused on the website as a customer-facing channel, with configuration centered on embedding Zoom client functionality and controlling session behavior through web workflows. Governance and ownership are aligned to Flight Centre digital and IT stakeholders who manage embedding, session controls, and user experience consistency for online customer engagement.
			Audio Video and Web Conferencing	Collaboration		2018	2018
			Audio Video and Web Conferencing	Collaboration		2020	2020
			Collaboration	Collaboration		2015	2015
			Collaboration	Collaboration		2022	2022
			Collaboration	Collaboration		2018	2018
			Collaboration	Collaboration		2015	2015
			Collaboration	Collaboration		2019	2019

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Zoom Video Communications

Legacy

Zoom

Audio Video and Web Conferencing

Collaboration

n/a

2020

In 2020 Flight Centre implemented Zoom as a web-facing conferencing capability. The deployment uses Zoom and is categorized as Audio Video and Web Conferencing, with the application embedded on Flight Centre's public website to support real-time customer interactions. The implementation leverages core Zoom meeting and webinar capabilities and browser-based conferencing experiences to deliver video, audio, and screen-sharing sessions through the site. Zoom is used to create synchronous customer touchpoints and virtual consultations, aligning with standard Audio Video and Web Conferencing functional workflows for scheduling, session admission controls, and participant media management. Operational scope is focused on the website as a customer-facing channel, with configuration centered on embedding Zoom client functionality and controlling session behavior through web workflows. Governance and ownership are aligned to Flight Centre digital and IT stakeholders who manage embedding, session controls, and user experience consistency for online customer engagement.

Audio Video and Web Conferencing

Collaboration

2018