San Francisco, 94105, CA,
United States
Flipsnack LLC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Flipsnack LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 54 Flipsnack LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flipsnack LLC has purchased the following applications: Stripe Payments for Payment Processing in 2021, 15Five Performance Management for Performance and Goal Management, Employee Recognition and Rewards Management in 2017, HubSpot Breeze for Artificial Intelligence Marketing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flipsnack LLC is running and its propensity to invest more and deepen its relationship with Stripe , 15Five , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flipsnack LLC revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flipsnack LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 15Five | Legacy | 15Five Performance Management | Performance and Goal Management, Employee Recognition and Rewards Management | HCM | n/a | 2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot Breeze | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Flipsnack LLC deployed HubSpot Breeze Customer Agent in Service Hub to handle routine chat interactions and scale support capacity. The implementation uses HubSpot Breeze within the Artificial Intelligence Marketing category to automate front‑line conversational workflows for customer service in the United States.
The deployment configured the Breeze Customer Agent as the primary service automation module inside Service Hub, focusing on automated chat handling, intent detection, and staged agent handoffs for more complex issues. Configuration centered on conversation routing rules, canned response automation, and escalation triggers to preserve human agent time, enabling scaling without adding headcount.
Operational coverage was explicitly service focused, limited to United States support channels and the companys customer support function. The implementation was embedded in the existing Service Hub workspace and oriented around live chat volume reduction and response time improvement.
Governance emphasized tuning conversational flows and establishing escalation workflows between the AI agent and human agents. The deployment reduced human led conversations substantially from approximately 7,600 to approximately 3,034 and improved support efficiency and response times, while maintaining a service first operational model.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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