San Francisco, 94105, CA,
United States
Flipsnack LLC Technographics
Flipsnack LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flipsnack LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 54 Flipsnack LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flipsnack LLC has purchased the following applications: Stripe Payments for Payment Processing in 2021, 15Five Performance Management for Performance and Goal Management, Employee Recognition and Rewards Management in 2017, HubSpot Breeze for Artificial Intelligence Marketing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flipsnack LLC is running and its propensity to invest more and deepen its relationship with Stripe , 15Five , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flipsnack LLC revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flipsnack LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flipsnack LLC Tech Stack and Enterprise Applications
Flipsnack LLC ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Flipsnack LLC implemented Stripe Payments on its website. Stripe Payments is positioned as the companys Payment Processing layer for online customer checkout and card acceptance.
The implementation centers on web checkout integration, configuring Stripe Payments capabilities such as payment gateway processing, card tokenization, and fraud signal handling consistent with Payment Processing platforms. Configuration work focused on embedding payment capture into the site flow and exposing payment method management and transaction status to the application tier.
Operational scope is the public website checkout and the customer billing path, impacting commerce, finance, and revenue operations. The deployment integrates Stripe Payments with the site front end and the back end order and receipt workflows to surface payment confirmations and settlement status to internal teams.
Governance and rollout were executed as a website first implementation managed by Flipsnacks product and engineering teams, with finance responsible for reconciliation and compliance workflows. The narrative reflects a centralized Payment Processing approach using Stripe Payments to handle online transactions for Flipsnack LLC.
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Flipsnack LLC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 15Five | Legacy | 15Five Performance Management | Performance and Goal Management, Employee Recognition and Rewards Management | HCM | n/a | 2017 | 2017 |
In 2017 Flipsnack LLC implemented 15Five Performance Management to formalize people processes as the company scaled. Between 2017 and 2020 Flipsnack doubled in size and identified a need for a tool to track one on one meetings and maintain employee engagement, driving adoption to facilitate cross company communication and preserve transparency and agility to aid innovation and growth and to scale company culture.
The 15Five Performance Management deployment emphasized Performance and Goal Management,Employee Recognition and Rewards Management capabilities, with primary use of the platform's one on one feature and recurring 15Five Check-ins. Teams configured structured meeting agendas in advance, captured action items directly from discussions, and aligned those action items into the platform's every two weeks 15Five Check-ins to create a continuous feedback and performance cadence. The implementation focused on converting meetings into actionable workflows and embedding follow up tasks into recurring check in cycles.
Operational coverage extended company wide, supporting managers and individual contributors and embedding new meeting governance into regular people processes. HR and people managers used the 15Five Check-ins process and one on one agendas to maintain visibility into engagement, align priorities across teams, and sustain a scalable culture during rapid headcount growth.
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Flipsnack LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot Breeze | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Flipsnack LLC deployed HubSpot Breeze Customer Agent in Service Hub to handle routine chat interactions and scale support capacity. The implementation uses HubSpot Breeze within the Artificial Intelligence Marketing category to automate front‑line conversational workflows for customer service in the United States.
The deployment configured the Breeze Customer Agent as the primary service automation module inside Service Hub, focusing on automated chat handling, intent detection, and staged agent handoffs for more complex issues. Configuration centered on conversation routing rules, canned response automation, and escalation triggers to preserve human agent time, enabling scaling without adding headcount.
Operational coverage was explicitly service focused, limited to United States support channels and the companys customer support function. The implementation was embedded in the existing Service Hub workspace and oriented around live chat volume reduction and response time improvement.
Governance emphasized tuning conversational flows and establishing escalation workflows between the AI agent and human agents. The deployment reduced human led conversations substantially from approximately 7,600 to approximately 3,034 and improved support efficiency and response times, while maintaining a service first operational model.
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Flipsnack LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Flipsnack LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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Flipsnack LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Flipsnack LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Flipsnack LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Flipsnack LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Flipsnack LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||