Flow Control Group
2108 Crown View Dr,
Charlotte, 28227, NC,
United States
Charlotte, 28227, NC,
United States
1 800-690-3650
Distribution
Flow Control Group Technographics
Flow Control Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Flow Control Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Flow Control Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Flow Control Group has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2020, Microsoft 365 for Collaboration in 2015, Twilio Sendgrid for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Flow Control Group is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Flow Control Group revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Flow Control Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Flow Control Group Tech Stack and Enterprise Applications
Flow Control Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Flow Control Group implemented Epicor Prophet 21 as its Distribution ERP. The deployment anchored core credit and collections processes in Epicor Prophet 21 and positioned the application as the system of record for customer account data and receivables workflows.
The implementation emphasized accounts receivable and credit management capability within Epicor Prophet 21, including customer master data, credit application and limit configuration, credit hold enforcement on sales orders, collections queue automation, payment processing for customer credit cards, and periodic aging and DSO reporting. Epicor Prophet 21 was configured to support weekly collection queues and monthly portfolio aging reports used by the in-house Credit and Collections team in Charlotte, NC.
Integrations were limited to explicitly stated tooling, with Avalara used for sales tax certificate campaigns and sales tax database management, and Epicor Prophet 21 serving as the transactional source for those tax workflows. Operational coverage spanned credit and collections, billing, cash application, and sales branch collaboration, with collection activities and dispute resolution routed through P21 records and notes maintained in Epicor Prophet 21.
Governance and process changes focused on enforcing credit policy and structured collection workflows, including documented repayment plans within policy limits, review and approval of credit limits, and coordinated escalation between collections, billing, and branch sales teams. Configuration and procedural controls in Epicor Prophet 21 were used to centralize collection notes, support monthly statement distribution, and standardize reporting used by portfolio owners and finance stakeholders.
|
Flow Control Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Flow Control Group implemented Microsoft 365 to standardize Collaboration across its organization. The deployment covers the company headquarters in the United States and its distributed field and distribution center teams, supporting business functions in operations, sales, and corporate communications. The company also references Microsoft 365 on its public website as an active platform.
The Microsoft 365 implementation consolidates cloud-hosted productivity services and Collaboration capabilities, leveraging core Microsoft 365 components such as Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams for email, document libraries, file synchronization, and real-time teamwork. Operational governance centers on tenant-level administration and role-based access controls via Azure Active Directory to manage user identities and permissions across departments. Configuration emphasis is on centralized document management, team collaboration workflows, and calendar coordination to support distributed field operations and corporate staff.
|
Flow Control Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, Flow Control Group implemented Twilio Sendgrid to centralize site-triggered messaging on its public website, aligning the deployment with the Transactional Email category. The implementation was scoped to handle transactional workflows originating from the website, providing a dedicated channel for order confirmations, account notifications, and system alerts.
Configuration work emphasized direct API integration between the website and Twilio Sendgrid, use of SMTP relay options where appropriate, and implementation of reusable transactional templates and dynamic content substitution to support variable message payloads. Standard Transactional Email capabilities were enabled, including template management, delivery event streaming and suppression management, and domain authentication controls such as SPF and DKIM to improve sender reputation and deliverability.
Operational coverage focused on customer-facing functions within operations and customer service, with template version control and sending policies established to govern message changes and approval workflows. Monitoring and event logging were configured to surface delivery and bounce events for operational troubleshooting and to feed monitoring dashboards used by the site operations team.
|
Flow Control Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Flow Control Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Flow Control Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director, Manufacturing & Warehouse Operations | Director | Supply Chain | |
|
|
|
Vice President of Information Technology | VP | IT | |
|
|
|
Controller | Director | Finance | |
|
Apps Being Evaluated by Flow Control Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Flow Control Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Flow Control Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Flow Control Group Technographics
Flow Control Group is a Distribution organization based in United States,
with around 2500 employees and annual revenues of $1.00 billion.
Flow Control Group operates a diverse technology stack with applications such as
Epicor Prophet 21, Microsoft 365 and Twilio Sendgrid,
covering areas like Distribution ERP, Collaboration and Transactional Email.
Flow Control Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Microsoft and Twilio.
Flow Control Group recently adopted applications including
FortiMail Workspace Security (formerly Perception Point) in 2023, Twilio Sendgrid in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Flow Control Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Flow Control Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Flow Control Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.