Fluid Flow Products
3915 Shopton Rd. Suite 101,
Charlotte, 28217, NC,
United States
Charlotte, 28217, NC,
United States
1 704-847-4464
Distribution
Fluid Flow Products Technographics
Fluid Flow Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fluid Flow Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Fluid Flow Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fluid Flow Products has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Epicor Prophet 21 for Distribution ERP in 2013, Rocket.chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fluid Flow Products is running and its propensity to invest more and deepen its relationship with Intuit , Epicor , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fluid Flow Products revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fluid Flow Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fluid Flow Products Tech Stack and Enterprise Applications
Fluid Flow Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Fluid Flow Products implemented Intuit Quickbooks Enterprise. Intuit Quickbooks Enterprise was deployed as an ERP Financial solution to consolidate core accounting and financial reporting for the United States based distribution company. The implementation targeted general ledger, accounts payable, accounts receivable, financial reporting and inventory cost accounting workflows consistent with ERP Financial functional terminology. The deployment restated the relationship Fluid Flow Products Intuit Quickbooks Enterprise ERP Financial finance and accounting to emphasize centralized transaction processing and statutory reporting streams.
The technical implementation coexisted with an existing database landscape comprising Microsoft SQL Server 2008 R2 and 2012 instances and Microsoft Access 2010 and 2013 databases while retaining Quickbooks as the transactional system. Operational coverage focused on finance and accounting across distribution operations, standardizing chart of accounts, period close procedures and transactional controls to align with the ERP Financial application. Data consolidation and multi-database coexistence were primary architecture considerations during rollout and ongoing governance for financial recordkeeping and auditability.
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Fluid Flow Products ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Fluid Flow Products implemented Epicor Prophet 21 as its Distribution ERP. The Charlotte, North Carolina distributor with approximately 180 employees and $20 million in revenue deployed Epicor Prophet 21 to centralize core distribution functions across its US operations.
Configuration emphasized order management and inventory control, including order entry, purchase order processing, pricing and availability inquiries, and invoicing capabilities. Service and field service workflows were modeled within Epicor Prophet 21 to support quote creation, scheduling, technician assignment, rental equipment coordination, parts tracking, and post-service reporting, aligning with documented Service Coordinator responsibilities.
The system supported operational departments including inside and outside sales, service, purchasing, warehouse and finance, and was used to manage service activity across the Southeast region covering Kentucky, Virginia, Tennessee, North Carolina, South Carolina, Georgia, and Alabama. Epicor Prophet 21 was used alongside Salesforce for customer relationship and quoting activities, while the ERP provided the authoritative source for parts pricing, procurement, purchase orders and invoice generation.
Governance centered on end-to-end quote to invoice workflows, purchase order lifecycle management and order expediting, with explicit controls for documentation and month end reporting of service hours and safety records. The deployment reinforced standardized processes for order follow up, supplier coordination, delivery confirmation and audit-ready job records maintained in Epicor Prophet 21.
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Fluid Flow Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Fluid Flow Products implemented Rocket.chat on its public website. Rocket.chat was deployed to provide Chatbots and Conversational AI capabilities and to serve as a real time customer engagement channel for the distribution business. The deployment prioritized an embedded web chat interface to capture inbound customer queries and to enable rapid routing between automated conversational flows and live agents.
The implementation leveraged Rocket.chat messaging and conversational modules, configured for web widget delivery, canned responses, and live agent handoff to support customer service and sales inquiry workflows. Operational coverage was scoped to the public website, with administrative configuration for channels, role based accounts, and moderation to govern conversational behavior. No external system integrations are specified in source materials, therefore the implementation narrative centers on the on site Rocket.chat instance and its native Chatbots and Conversational AI functionality.
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Fluid Flow Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Fluid Flow Products Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Fluid Flow Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Fluid Flow Products PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Fluid Flow Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Fluid Flow Products Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Fluid Flow Products
| First Name | Last Name | Title | Function | Department | Phone | |
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President and CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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IT Manager | Manager | IT | |
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Billing & Logistics Manager | Manager | Supply Chain | |
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President | CXO | Finance | |
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General Manager | Manager | Finance | |
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General Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Accounts Receivable Specialist | Manager | Finance | |
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Apps Being Evaluated by Fluid Flow Products Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fluid Flow Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fluid Flow Products digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Fluid Flow Products Technographics
Fluid Flow Products is a Distribution organization based in United States,
with around 180 employees and annual revenues of $20.0 million.
Fluid Flow Products operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Epicor Prophet 21 and Rocket.chat,
covering areas like ERP Financial, Distribution ERP and Chatbots and Conversational AI.
Fluid Flow Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Epicor and Rocket.chat.
Fluid Flow Products recently adopted applications including
Hubspot CRM in 2021, HubSpot Ads in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fluid Flow Products’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fluid Flow Products’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fluid Flow Products technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.