Footasylum
Sandbrook Park Sandbrook House,
Rochdale, OL11 1RY,
United Kingdom
Rochdale, OL11 1RY,
United Kingdom
44 77 6033-1893
Retail
Footasylum Technographics
Footasylum Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Footasylum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2570 Footasylum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Footasylum has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2018, Teamtailor ATS for Recruiting, Applicant Tracking System in 2022, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Footasylum is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Footasylum revenues, which have grown to $471.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Footasylum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Footasylum Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Footasylum implemented Microsoft Dynamics 365 Business Central as its ERP Financial platform, deploying the application to consolidate core financial processes for the retailer under the Microsoft vendor stack. The implementation targeted finance and core ERP workflows to support retail accounting, procurement, and inventory valuation across the United Kingdom operations.
Configuration centered on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, cash management, fixed assets, procurement and inventory valuation, and financial reporting. The deployment emphasized ledger configuration, chart of accounts harmonization, period close workflows and automated payables and receivables routines consistent with a retail financial operating model.
Operational coverage aligned the Microsoft Dynamics 365 Business Central implementation with order-to-cash and procure-to-pay process flows, translating commercial requirements into system configurations and transactional controls. Functional terminology used in the rollout included posting profiles, cost layers for inventory valuation, intercompany posting where applicable, and reporting structures to support retail commercial decision making.
Governance and ongoing ownership were routed through a product management model, with a Principal Product Manager ERP position at Footasylum from May 2019 focused on Dynamics Business Central and on translating commercial needs into delivered IT solutions. That role directed configuration priorities, vendor platform alignment and product roadmap decisions to sustain the ERP Financial environment for Footasylum.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022 Footasylum deployed Teamtailor ATS as its Recruiting,Applicant Tracking System on the public career pages of footasylum.com. The implementation places Teamtailor ATS at the center of candidate capture and employer branding, embedding application forms and career content into the retail brand site to route applicants into the ATS workflow.
Configuration emphasized standard ATS functional modules including job requisition management, candidate application capture, configurable hiring pipelines, interview scheduling, and employer branding capabilities, with administrative controls for recruiters and hiring managers. The setup uses a cloud hosted SaaS architecture, with Teamtailor ATS acting as the system of record for applicant data and HR and Talent Acquisition teams operating governance, approvals, and workflow orchestration inside the platform.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Footasylum deployed Zendesk Chat on its website. The deployment uses Zendesk Chat as a Chatbots and Conversational AI solution to support online customer service and e‑commerce support across Footasylum's United Kingdom storefront.
The implementation centers on a web‑embedded chat widget that provides live chat, proactive messaging, offline messaging capture, transcript logging, and canned response workflows. Zendesk Chat was configured to present customer context in the agent console, enable queue management and routing, and support session handoff from automated prompts to human agents.
Architecturally the chat widget is embedded in the public ecommerce front end and communicates with Zendesk Chat's cloud-hosted service and agent dashboard. The setup emphasizes real-time message routing, session persistence during site navigation, and centralized transcript storage within the Zendesk Chat environment to maintain conversation history for support agents.
Operational scope focused on Footasylum's customer service teams supporting online orders and product inquiries, with governance oriented around chat handling procedures, agent training, response workflows, and moderation policies. The rollout emphasized aligning agents to chat-first service patterns, scripted responses for common inquiries, and operational rules for escalation and coverage.
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Cognitive Computing | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Footasylum
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Footasylum Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Footasylum Technographics
Footasylum is a Retail organization based in United Kingdom,
with around 2570 employees and annual revenues of $471.0 million.
Footasylum operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Teamtailor ATS and Zendesk Chat,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Footasylum has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Teamtailor and Zendesk.
Footasylum recently adopted applications including
Teamtailor ATS in 2022, Klarna Payments in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Footasylum’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Footasylum’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Footasylum technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.