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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

FootBalance North America Tech Stack and Enterprise Applications

FootBalance North America ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2014 2014
In 2014 FootBalance North America implemented Oracle NetSuite ERP, deploying a cloud-based ERP Financial solution to centralize finance and back-office operations for its 40-employee consumer packaged goods business. The Oracle NetSuite ERP deployment established a single multi-tenant instance to consolidate transactional accounting and to support order-to-cash processes across its North America operations. Configuration work focused on core financial management modules, including general ledger, accounts payable, accounts receivable, billing, and period close automation. The implementation also included order management and basic inventory control configured to CPG workflows, with a tailored chart of accounts and tax routines to align accounting with distributor and retail transactions. The deployment provided centralized finance, order processing, and inventory visibility for finance, sales, and operations teams, enabling consistent transactional processing and financial reporting across the organization. The cloud architecture was provisioned to support role-based access and shared operational data without on-premises infrastructure. Governance centered on configuring financial controls, audit trails, and role-based permissions for accounting and operations users, and on standardizing month-end close and billing workflows. The rollout emphasized process alignment between finance and commercial teams to ensure consistent bookkeeping and operational reconciliation under the Oracle NetSuite ERP environment.
Payment Processing ERP 2018 2018
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
FootBalance North America AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Giosg Legacy Giosg Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, FootBalance North America deployed Giosg Live Chat on its public website. Giosg Live Chat is implemented as a web-embedded conversational interface consistent with the Chatbots and Conversational AI category, providing real-time messaging, session routing, and structured conversational workflows for visitor engagement. The deployment focuses on the web channel and is configured to capture contact details and qualify inbound queries through scripted flows and automated prompts. The architecture centers on a client-side widget embedded into site pages and a cloud-hosted conversational platform for session management and agent handoff. Operational ownership for the United States site sits with e-commerce and customer support functions, which manage chat flow configuration, routing rules, and response templates in the vendor console. The implementation included on-page targeting to trigger Giosg Live Chat on storefront and product pages and is administered through platform dashboards for agent presence and analytics. The Giosg Live Chat implementation positions FootBalance North America to centralize conversational handling of sales inquiries and post-purchase support within the Chatbots and Conversational AI layer, while platform analytics and agent dashboards provide ongoing operational visibility.
FootBalance North America Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, FootBalance North America implemented Microsoft 365 to provide Collaboration capability across its corporate operations. The Microsoft 365 deployment is visible on the FootBalance website and serves the companys US-based organization of about 40 employees. The deployment is configured to deliver core Collaboration capabilities common to the category, including hosted email, cloud-based Office applications, document libraries and file synchronization, and real-time messaging and meeting functionality. Microsoft 365 is used to centralize productivity tooling and to enable shared content repositories and team communication. Administration appears to follow a tenant-centric model with centralized user and license provisioning, group-based access controls, and platform-level governance typically managed through Microsoft 365 administrative tooling. This structure supports cross-functional collaboration workflows, document versioning, and permissions management aligned with Collaboration best practices. Operational coverage focuses on internal corporate functions rather than external commerce, providing email, document management, and meeting orchestration for small team operations. The footprint is proportionate to a 40 employee consumer packaged goods firm, emphasizing lightweight collaboration, content sharing, and synchronous communication.
FootBalance North America Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2021 2021
FootBalance North America eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
FootBalance North America CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Marketing Automation CRM 2018 2018
FootBalance North America ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
FootBalance North America PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
FootBalance North America IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
FootBalance North America CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at FootBalance North America

First Name Last Name Title Function Department Email Phone
Director of Sales Director Finance
Director of Marketing Director Marketing
Vice President of Sales - North America VP Sales

Apps Being Evaluated by FootBalance North America Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FootBalance North America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FootBalance North America digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FootBalance North America Technographics
FootBalance North America is a Consumer Packaged Goods organization based in United States, with around 40 employees and annual revenues of $10.0 million.
FootBalance North America operates a diverse technology stack with applications such as Oracle NetSuite ERP, Giosg Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
FootBalance North America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Giosg and Microsoft.
FootBalance North America recently adopted applications including Apple Pay in 2021, Google Pay in 2021 and Acquia Cloud in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates FootBalance North America’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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