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Ford Minority Dealers Association Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
11Sight Legacy 11Sight AI Agents Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, Ford Minority Dealers Association contracted 11Sight to deploy 11Sight AI Agents to add inbound live-video and AI agent experiences for member dealerships across the United States. The deployment focused on inbound live-video call handling and AI driven conversational flows to capture leads and route prospects into dealer CRM systems, Category . Implementation centered on AI Sales/Service Agents and inbound video e-lines, which were configured to provide real-time agent escalation, automated qualification questions, and appointment booking workflows. 11Sight AI Agents were integrated with dealer CRM platforms to enable CRM driven lead capture and record enrichment, and to trigger service appointment creation within dealer scheduling processes. The solution architecture used cloud hosted video sessions with AI agents orchestrated to surface contextual lead data to dealers during live engagement. Operational scope covered FMDA member dealerships and the FMDA central office, impacting sales and service functions nationwide. Governance was managed through the FMDA contract with 11Sight, with vendor managed configuration, dealer level routing rules, and coordinated rollout through FMDA membership channels to enable dealer adoption of inbound video e-lines and AI agent scripts. The implementation aimed at improving CRM driven lead capture, real-time sales engagement, and service appointment booking across the United States.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jolly Technologies Legacy Jolly Eventleaf Event Management Collaboration n/a 2023 2023
In 2023, Ford Minority Dealers Association implemented Jolly Eventleaf. The nonprofit deployed Jolly Eventleaf as an Event Management solution embedded on its public website to support online event registration, attendee management, event listings, and scheduling for membership and outreach activities. The deployment centers on web embedded registration flows and administrative consoles accessible to the organization’s small staff, enabling event creation, registrant tracking, and calendar publishing consistent with Event Management workflows. No external system integrations are documented beyond the website integration, so operational scope is site centered and governance emphasizes centralized event administration and coordination among the internal team.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
accessiBe Legacy accessWidget Web Content Management Content Management n/a 2023 2023
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
Domain Name System (DNS) IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2023 2023
Secure Web Gateways (SWG) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Ford Minority Dealers Association
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Ford Minority Dealers Association Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ford Minority Dealers Association Technographics

Ford Minority Dealers Association is a Non Profit organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Ford Minority Dealers Association operates a diverse technology stack with applications such as 11Sight AI Agents, Jolly Eventleaf and accessWidget, covering areas like Chatbots and Conversational AI, Event Management and Web Content Management.

Ford Minority Dealers Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as 11Sight, Jolly Technologies and accessiBe.

Ford Minority Dealers Association recently adopted applications including 11Sight AI Agents in 2023, Jolly Eventleaf in 2023 and accessWidget in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ford Minority Dealers Association’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ford Minority Dealers Association’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ford Minority Dealers Association technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.