Ford UK
Arterial Road Laindon,
Basildon, SS15 6EE,
United Kingdom
Basildon, SS15 6EE,
United Kingdom
44 20 3564-4444
Automotive
Ford UK Technographics
Ford UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ford UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5960 Ford UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ford UK has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Benefex Cloud8 BEAM at WorkTM for Benefits Administration in 2019, Kerridge k8 ERP for Distribution ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ford UK is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ford UK revenues, which have grown to $17.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ford UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ford UK Tech Stack and Enterprise Applications
Ford UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Ford UK implemented Oracle E-Business Suite for ERP Financial. The engagement provisioned a dedicated server and storage hardware infrastructure to host core Oracle E-Business Suite and Discoverer plus the entire Oracle database tier, using an optimized I/O configuration to support transactional and reporting workloads.
The implementation covered Oracle E-Business Suite configuration for ERP Financial functions, with emphasis on core financial modules and reporting capabilities provided by Oracle Discoverer. Infrastructure work included provisioning virtual machines and storage hardware to isolate application tiers, and configuration of the Oracle database tier for high I/O throughput and stability.
Project scope also included a dedicated infrastructure footprint for the Crown Time & Attendance application server tier, with deployment onto SPARC Solaris servers, Dell storage systems, and Windows machines where appropriate, and virtualization for application server hosts. The work aligned the Oracle E-Business Suite application layer, Discoverer reporting, and the Crown workforce management application on a consolidated, optimized server and storage architecture.
A Test Manager Scrum Manager role led test management and scrum processes for the transition, coordinating application testing, integration validation, and cutover sequencing between infrastructure and application teams. Governance centered on structured testing cycles and sprint based coordination to validate the Oracle E-Business Suite deployment and the Crown Time & Attendance server tier before production cutover.
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Expense Management | ERP |
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2014 | 2014 |
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Ford UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex Cloud8 BEAM at WorkTM | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Ford UK implemented Benefex Cloud8 BEAM at WorkTM for Benefits Administration. The deployment is delivered via Benefex's cloud-hosted platform and is surfaced through a Benefex gateway URL on Ford UK's employee benefits website, making the Benefex Cloud8 BEAM at WorkTM instance accessible to the UK employee population. The configuration indicates a vendor-hosted web portal architecture where the benefits service is provisioned externally and presented through Ford UK's site at ford.benefexgateway.co.uk.
Functional coverage aligns with common Benefits Administration workflows, with the Benefex Cloud8 BEAM at WorkTM deployment used for online enrollment, benefits plan communication, and employee-facing total reward information, managed through the vendor administration console. Operational ownership is centered in Ford UK HR and benefits teams who configure eligibility, enrollment windows, and employee access via the web portal, with governance focused on portal administration and benefits configuration. Integrations are surfaced through the Benefex gateway link on Ford UK's website, enabling the vendor portal to be embedded and accessed as the canonical benefits access point for Ford UK employees.
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Ford UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kerridge Commercial Systems Limited | Legacy | Kerridge k8 ERP | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Ford UK implemented Kerridge k8 ERP as its Distribution ERP to support site-level warehouse operations. The deployment focused on the Bristol parts warehouse during Oct 2016 to Jun 2017, covering Goods In, Returns, inventory location management, picking and packing, and shipment data handling.
Kerridge k8 ERP was used to manage Goods In processing and ICTS and shipment data management, providing the transactional inventory records for overnight receipts that included doors, exhausts, clutches, bumpers, and fenders. The implementation supported returns processing workflows with email credit request handling in the Returns department, plus stock location control and pick-and-pack execution for customer orders.
Operational coverage included the Goods In department, Returns department, and warehouse floor at the Bristol site, aligning the Distribution ERP to core parts inventory control and order fulfillment functions. Day-to-day governance centered on standardized stock location tracking and monitoring of stock control processes, and the use of Kerridge k8 ERP contributed to accurate stock tracking and reduced stock discrepancies as recorded during the engagement.
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Ford UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Ford UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Ford UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2019 |
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Collaboration | Collaboration |
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2018 | 2019 |
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Collaboration | Collaboration |
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2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2019 |
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Ford UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Ford UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2020 |
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Ford UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2018 | 2019 |
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CRM | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Interactive Voice Response (IVR) | CRM |
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2018 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Ford UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2019 |
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Ford UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2015 |
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Ford UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Ford UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ford UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager, HR Business Office, FoE | Manager | HR | |
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HR Director | Director | HR | |
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HR Manager | Manager | HR | |
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Manager, Ford Smart Mobility People Team | Manager | HR | |
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HR Director Manufacturing, Western Europe & MEA | Director | HR | |
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Senior HR Business Partner | Manager | HR | |
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Head of CRM Ford of Europe | Director | IT | |
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Ecommerce IT Product Manager | Manager | IT | |
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European Head of Digital, eCommerce & Demand Creation | Director | Finance | |
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IT Manager | Manager | IT | |
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Global Director / Head CRM and MarTech | Director | IT | |
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Customer Experience Manager | Manager | Customer Service | |
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Customer Experience Manager, Ford Pro Europe | Manager | Customer Service | |
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Senior IT Director | Director | IT | |
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CFO, Europe | CXO | Finance | |
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Director of Finance | Director | Finance | |
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Transport Operations Manager | Manager | Supply Chain | |
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Apps Being Evaluated by Ford UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ford UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ford UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ford UK Technographics
Ford UK is a Automotive organization based in United Kingdom,
with around 5960 employees and annual revenues of $17.22 billion.
Ford UK operates a diverse technology stack with applications such as
Oracle E-Business Suite, Benefex Cloud8 BEAM at WorkTM and Kerridge k8 ERP,
covering areas like ERP Financial, Benefits Administration and Distribution ERP.
Ford UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Benefex, a Zellis Company and Kerridge Commercial Systems Limited.
Ford UK recently adopted applications including
Acxiom Customer Intelligence Cloud in 2021, Adobe Audience Manager in 2021 and Atlas Play in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ford UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ford UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ford UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.