Forescout Technologies
300 Santana Row Suite 400,
San Jose, 95128, CA,
United States
San Jose, 95128, CA,
United States
1 408-213-3191
Professional Services
Forescout Technologies Technographics
Forescout Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Forescout Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Forescout Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Forescout Technologies has purchased the following applications: Coupa Invoice for AP Automation in 2017, Certinia PSA (ex FinancialForce PSA) for Professional Services Automation in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Forescout Technologies is running and its propensity to invest more and deepen its relationship with Coupa Software , Oracle , Certinia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Forescout Technologies revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forescout Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Forescout Technologies Tech Stack and Enterprise Applications
Forescout Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, Forescout Technologies deployed Coupa Invoice as its AP Automation solution to centralize invoice intake and support finance and accounts payable operations. The implementation targeted corporate Accounting and Accounts Payable functions, with a focus on reliable invoice processing during quarter-end and year-end close activities.
Coupa Invoice was configured to provide electronic invoice capture, automated invoice routing and approval workflows, and exception handling consistent with AP Automation practices. Configuration emphasized coded invoice processing, PO matching and three-way match workflows where purchase orders existed, and electronic invoice filing for auditability and document retention.
The deployment integrated Coupa Invoice with the company ERP environment and enterprise content repository, specifically linking invoice posting into NetSuite and document storage into Box as part of accounts payable processing and quarter-end filing. Operational use cases documented during the rollout included processing and filing of 500 plus invoices during a quarter-end period, and the solution supported auditor access and traceability for quarter-end and year-end financial close activities.
Governance focused on standardized approval thresholds, workflow rules for invoice exceptions, and role-based access controls within Coupa Invoice to support audit trails and compliance activities. Rollout activities prioritized accounting process alignment and close-cycle support, with the application serving as the primary AP Automation platform for invoice capture, routing, and electronic recordkeeping.
|
|
|
|
|
ERP Financial | ERP |
|
2013 | 2013 |
|
|
|
|
|
ERP Financial | ERP |
|
2021 | 2023 |
|
Forescout Technologies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Certinia | Legacy | Certinia PSA (ex FinancialForce PSA) | Professional Services Automation | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Forescout Technologies implemented Certinia PSA (ex FinancialForce PSA) as its Professional Services Automation platform to support the PMO and project delivery for its professional services organization. The deployment targeted the Professional Services function and a portfolio of client-facing security technology projects, providing a central system for managing scope, schedule, budget, resources, and project documentation.
Certinia PSA was configured to support core Professional Services Automation capabilities, including project management and planning, resource assignment and utilization, time and expense capture, project financials and billing workflows, and executive reporting and dashboards. Configuration emphasized project plans, work breakdown structures, critical path and milestone tracking, and standardized status reporting to reflect the role expectations and deliverable requirements of Forescout project managers.
Operational use covered the PMO, Professional Services delivery teams, and project managers who lead client engagements, including projects with stringent customer security requirements and DoD-facing work where clearance and disciplined documentation are relevant. The system was used alongside standard office scheduling and documentation tools to capture meeting minutes, action items, and progress updates required for customer and internal leadership consumption.
Governance and process changes centered on institutionalizing PMO practices, with Certinia PSA serving as the authoritative source for project health, action tracking, and lessons learned. The deployment supported establishment of a PMO center of excellence and alignment to PMI-based processes, enabling standardized project intake, assignment of responsibilities, routine status cadence, and centralized project artifacts and dashboards for scope, schedule, and budget visibility.
|
|
|
|
|
Revenue Cycle Management | ERP Services and Operations |
|
2018 | 2019 |
|
Forescout Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Forescout Technologies implemented Salesforce Chat, formerly Salesforce Live Agent, as its website-based live chat capability. The deployment is categorized under Chatbots and Conversational AI and was provisioned to support real-time customer engagement on the public website.
The implementation of Salesforce Chat centered on standard conversational modules such as an embedded website chat widget, pre-chat data capture, routing rules to assign incoming sessions to agents, canned responses and transcript capture. Configuration work focused on agent console setup, session handling policies and automated chat routing, consistent with Chatbots and Conversational AI functional workflows for support and sales inquiry handling.
Integration scope was limited to embedding Salesforce Chat on the corporate site at https://www.forescout.com, using the application to surface live sessions to Forescout agents. Conversation records and transcripts were retained within the Salesforce Chat environment to support agent continuity and auditability.
Operational governance included establishing chat routing and escalation workflows, defining agent profiles and operational hours, and implementing script templates for consistent customer interactions. Administration and change control were performed through the Salesforce Chat configuration interfaces, aligning chat handling with Forescout’s customer-facing support processes.
|
Forescout Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Event Management | Collaboration |
|
2016 | 2016 |
|
Forescout Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Forescout Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2019 | 2019 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Forescout Technologies EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2022 | 2022 |
|
|
|
|
|
EPM | EPM |
|
2021 | 2021 |
|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2020 | 2020 |
|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2019 | 2019 |
|
Forescout Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
Forescout Technologies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
Forescout Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
Forescout Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Forescout Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Forescout Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO and Executive Vice Chairman | CXO | Finance | |
|
|
|
CFO | CXO | Finance | |
|
|
|
CTO, Co-Founder | CXO | Finance | |
|
|
|
Senior Manager, Accounting and Reporting | Manager | Finance | |
|
|
|
Director of Accounting | Director | Finance | |
|
|
|
Finance Director | Director | Finance | |
|
|
|
Chief Operating Officer and Chief Financial Officer | CXO | Finance | |
|
|
|
SVP, General Counsel & Corporate Secretary | VP | Legal | |
|
|
|
Director, Global Strategic Alliances | Director | Finance | |
|
|
|
Senior Director, Assistant General Counsel | Director | Legal | |
|
|
|
Immigration & Global Mobility Manager | Manager | Finance | |
|
|
|
Director Of IT Services | Director | IT | |
|
|
|
Global Indirect Procurement Manager | Manager | Procurement | |
|
|
|
Global Controller | Director | Finance | |
|
|
|
Director of Corporate Financial Planning and Analysis | Director | Finance | |
|
Apps Being Evaluated by Forescout Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Forescout Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Forescout Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Forescout Technologies Technographics
Forescout Technologies is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
Forescout Technologies operates a diverse technology stack with applications such as
Coupa Invoice, Certinia PSA (ex FinancialForce PSA) and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like AP Automation, Professional Services Automation and Chatbots and Conversational AI.
Forescout Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Certinia and Salesforce.
Forescout Technologies recently adopted applications including
Zoominfo Platform in 2023, Anaplan Platform in 2022 and Bubble Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Forescout Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Forescout Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Forescout Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.