Forrest Health System
6051 US Highway 49,
Hattiesburg, 39401, MS,
United States
Hattiesburg, 39401, MS,
United States
1 601-288-7000
Healthcare
Forrest Health System Technographics
Forrest Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Forrest Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4542 Forrest Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Forrest Health System has purchased the following applications: HealthStream Performance and Engagement for Performance and Goal Management in 2013, Epic ASAP for Clinical Trial Management in 2013, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Forrest Health System is running and its propensity to invest more and deepen its relationship with HealthStream , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Forrest Health System revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forrest Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Forrest Health System Tech Stack and Enterprise Applications
Forrest Health System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthStream | Legacy | HealthStream Performance and Engagement | Performance and Goal Management | HCM | Creative Health Care Management | 2013 | 2013 |
In 2013, Forrest Health System implemented HealthStream Performance and Engagement, deploying HealthStream's Performance and Competency Centers to modernize HR performance reviews and competency tracking across its South Mississippi network. The deployment targeted Performance and Goal Management use cases and was explicitly positioned to meet DNV accreditation requirements.
Creative Health Care Management led the HealthStream Performance and Engagement implementation, configuring the Performance and Competency Centers to support competency based evaluations, standardized performance review workflows and training assignment tracking. Configuration work emphasized competency documentation, electronic evaluation forms and completion tracking to align clinical education and HR processes across hospital and affiliated clinic units.
The rollout went live within months and covered 571 staff across the Forrest Health network, producing a 92% close rate on competency based evaluations and documenting 6,700 hours of competency training. Governance moved toward centralized competency tracking and standardized evaluation cadence, with HealthStream Performance and Engagement acting as the primary Performance and Goal Management system for competency compliance and recordkeeping.
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Time and Attendance | HCM |
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2005 | 2005 |
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Workforce Management | HCM |
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2005 | 2005 |
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Forrest Health System ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Forrest Health System deployed Epic ASAP as part of its Clinical Trial Management implementation. The rollout centered on supporting Emergency Department and inpatient clinical documentation, testing, and training workflows within Forrest General Hospital in Hattiesburg, MS and its operational coverage across affiliated units.
Epic ASAP implementation work included rebuilding the MST training environment for ASAP and ClinDoc, authoring Captivate e‑learning for student nurse functionality, and delivering classroom and one on one training. The program established credentialed ClinDoc and ASAP trainers, customized lesson plans to facility build, and ran over 100 classes for EMR documentation, reinforcing that Epic ASAP was the primary application for Clinical Trial Management related workflows.
Operational integration activities were driven by testing and remediation processes, the notes show Testing Analyst responsibilities for running test scripts, coordinating SuperUsers for weekly maintenance application workflow testing, and participating in bi monthly integrated test rounds. System issue resolution flowed through HEAT help desk tickets and CAB migrations, and validation sessions addressed ICD‑10 and 2012 upgrade installations, while Go Live support was provided to critical units such as ICU and Surgery but not OpTime.
Governance and sustainment were formalized through credentialing processes, an Instructional Designer Team Lead role during managerial leave, a maintenance schedule for post Go Live training, and recurring communication channels including bi monthly physician training meetings and weekly newsletters. Documented outcomes included re education of end users, resolved functionality issues via HEAT and CAB actions, and an established cadence of training and testing to maintain Clinical Trial Management related operational readiness.
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Electronic Health Record | ERP Services and Operations |
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2021 | 2022 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2013 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2022 |
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Healthcare ERP | ERP Services and Operations |
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2022 | 2022 |
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Laboratory Management | ERP Services and Operations |
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2022 | 2022 |
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Patient Management | ERP Services and Operations |
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2022 | 2022 |
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Pharmacy Management | ERP Services and Operations |
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2022 | 2022 |
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Forrest Health System AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Forrest Health System implemented Hubspot Live Chat on its public website, deploying functionality aligned with the Chatbots and Conversational AI category. The Hubspot Live Chat deployment provides a web-based chat widget for real-time patient engagement, supporting conversational workflows, canned responses, message scheduling for business hours, and on-page contact capture tied to visitor context.
The implementation centralizes incoming conversations into HubSpot Conversations and the broader HubSpot ecosystem, enabling automated contact record creation and routing of chat sessions to patient access, care coordination, and contact center staff. Configuration work focused on targeted widget placement, scripted triage flows, routing rules, and inbox management to align chat handling with clinical intake and patient services, with governance placed under digital experience and patient access teams to manage conversation templates and escalation paths.
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Forrest Health System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2018 | 2018 |
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Forrest Health System Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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Forrest Health System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Forrest Health System PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Forrest Health System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Forrest Health System CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Forrest Health System
| First Name | Last Name | Title | Function | Department | Phone | |
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VP/CFO | VP | Finance | |
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Assistant Controller | Director | Finance | |
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Payroll Director | Director | Finance | |
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Regional HR Manager | Manager | HR | |
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VP/CHRO | VP | HR | |
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System Director, Human Resources | Director | HR | |
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Apps Being Evaluated by Forrest Health System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Forrest Health System IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Forrest Health System digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Forrest Health System Technographics
Forrest Health System is a Healthcare organization based in United States,
with around 4542 employees and annual revenues of $1.20 billion.
Forrest Health System operates a diverse technology stack with applications such as
HealthStream Performance and Engagement, Epic ASAP and Hubspot Live Chat,
covering areas like Performance and Goal Management, Clinical Trial Management and Chatbots and Conversational AI.
Forrest Health System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HealthStream, Epic Systems and HubSpot.
Forrest Health System recently adopted applications including
Epic Radiant in 2022, EPIC Beaker in 2022 and Epic Prelude (ADT Patient Registration) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Forrest Health System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Forrest Health System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Forrest Health System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.