Ageas UK
Ageas House, Hampshire Corporate Park, Templars Way,
Eastleigh, SO53 3YA,
United Kingdom
Eastleigh, SO53 3YA,
United Kingdom
44 23 8064-4455
Insurance
Ageas UK Technographics
Ageas UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ageas UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Ageas UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ageas UK has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2017, IRIS CascadeHR for Core HR in 2017, Civica iCasework for Case Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ageas UK is running and its propensity to invest more and deepen its relationship with Oracle , SAP , WorldPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ageas UK revenues, which have grown to $835.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ageas UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ageas UK Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Ageas UK ran Oracle JD Edwards EnterpriseOne as its core ERP Financial system. The implementation supported JD Edwards EnterpriseOne 9.1 following an upgrade from World A7.3 and was managed operationally from Ageas sites in Eastleigh and Southampton. Support coverage included inventory INV, accounts payable AP, accounts receivable AR, purchase order processing POP, general ledger G/L and AP Automation.
Configuration work focused on traditional ERP Financial workflows, including invoice capture, PO matching, coding, approval routing and posting into the JD Edwards ledger. The Oracle Automated Accounts Payable component scanned emailed invoices into the environment, drove electronic approvals, matched scanned invoices to Purchase Orders and posted transactions into Oracle JD Edwards EnterpriseOne. Troubleshooting, enhancements and bedding down of these automated flows were part of day to day support responsibilities.
Oracle JD Edwards EnterpriseOne integrated with a set of reporting and reconciliation products, notably TM1 as the reporting cube, Crystal Reports for formatted reporting and GroupIT for reconciliations. TM1 was operated in a unified estate with a 10.2.2 server and 10.1.1 client footprint, approximately 150 cubes across six TM1 servers and about 50 users, supported by a team of three TM1 developers. The program included building reinsurance, investment disposal and expense allocation models, developing rules, feeders and TI processes, and creating Excel linked input schedules with Active Forms, MDX and VBA. A third party JDE support vendor was engaged to support E1 and the integrated AP automation stack.
Governance and process work encompassed documentation of processes, training delivery, user acceptance testing response and resolution, and programme level oversight of finance projects. Prior to and during 2017 the finance programme manager role coordinated payment automation, close process changes and reporting and planning improvements, ensuring consistent terms of reference and project governance. Front line support, system support leadership and UAT handling were explicit parts of the operational model supporting the Oracle JD Edwards EnterpriseOne ERP Financial deployment.
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ERP Financial | ERP Financial Management |
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2015 | 2016 |
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Payment Processing | ERP Financial Management |
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2019 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | NGA ResourceLink | IRIS CascadeHR | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, Ageas UK implemented IRIS CascadeHR as its Core HR system, replacing NGA ResourceLink. Ageas UK deployed IRIS CascadeHR to centralize HR information and reporting for its UK operations, aligning HR information, payroll reporting and talent management functions under a single Core HR application.
The deployment emphasized HR management information capabilities, with IRIS CascadeHR configured to provide manager self-service reporting, executive dashboards and Balanced Scorecard metrics. Technical work included T-SQL based data queries to extend reporting capability, data cleansing and migration tasks to support a new benefits platform, and configuration to support annual compensation cycle processes and detailed pension and payroll queries.
IRIS CascadeHR was integrated into a broader HR and talent ecosystem where Ageas UK led data and reporting coordination for Cornerstone On-Demand modules, specifically Succession, Recruiting, Learning and Onboarding. The implementation also worked alongside the Peakon employee engagement survey system and required structured data exchanges with the payroll environment and benefits platform to maintain ongoing operational flows.
Governance focused on stakeholder management, process design for ongoing data requirements and auditability within Early Careers and Talent and Development workflows. Ageas UK built TUPE and redundancy calculators and mapped processes to support GDPR compliant handling of HR data, while working with external system partners to support iterative system developments and rollouts.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica iCasework | Case Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Ageas UK implemented Civica iCasework for Case Management to support its customer complaints and relations function. The implementation was centered on operational use within Customer Relations and Customer Service teams, where staff used Civica iCasework to record complaints, manage case workflows, and track correspondence through the lifecycle of each complaint.
Civica iCasework provided core case management capabilities including case recording, evidence attachment, correspondence generation, activity tracking, and structured complaint resolution workflows, enabling investigators to log outcomes and redress decisions. Ageas personnel leveraged these capabilities to evaluate compensation, produce final responses, and complete monthly trend and root cause analysis as part of governance routines.
The Case Management deployment operated alongside other systems explicitly referenced by staff, investigators reviewed complainant phone calls in the Nice system and used MS Access and Excel to extract management information reports such as complaints data, redress data and frontline corrections, with PowerPoint used to present findings to partners and senior leadership. Operational coverage included liaison with third parties and brand partners including John Lewis, Vauxhall, Toyota, VW Financial Services, ingenie Telematics and the Financial Ombudsman Service, supporting complaint investigations from initial intake through to final response.
Governance and process elements included adherence to FCA guidelines, structured callbacks to keep customers informed, and consistent quality assurance scoring across the team, with documented processes for evaluating and concluding complaints. Outcomes recorded by staff included 175 final responses issued over a 20 month period with only 4 escalations to the Financial Ombudsman Service, presented by the team as evidence of fair and reasonable case outcomes.
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Insurance Policy Administration | ERP Services and Operations |
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2022 | 2024 |
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Time Tracking and Billing | ERP Services and Operations |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Speech Recognition AI | AI-Powered Application |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2015 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2013 | 2013 |
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Call Center | CRM |
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2013 | 2013 |
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Call Center | CRM |
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2015 | 2015 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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CRM | CRM |
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2021 | 2021 |
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CRM | CRM |
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2017 | 2019 |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2016 | 2016 |
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EPM | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2009 | 2009 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Ageas UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ageas UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ageas UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ageas UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ageas UK Technographics
Ageas UK is a Insurance organization based in United Kingdom,
with around 2600 employees and annual revenues of $835.0 million.
Ageas UK operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, IRIS CascadeHR and Civica iCasework,
covering areas like ERP Financial, Core HR and Case Management.
Ageas UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, IRIS Software and Civica.
Ageas UK recently adopted applications including
EIS PolicyCore in 2022, EIS BillingCore in 2022 and LexisNexis ThreatMetrix in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ageas UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ageas UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ageas UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.