Four Winds Casino Resort (New Buffalo)
11111 Wilson Rd,
New Buffalo, 49117, MI,
United States
New Buffalo, 49117, MI,
United States
1 866-494-6371
Leisure and Hospitality
Four Winds Casino Resort (New Buffalo) Technographics
Four Winds Casino Resort (New Buffalo) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Four Winds Casino Resort (New Buffalo) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Four Winds Casino Resort (New Buffalo) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Four Winds Casino Resort (New Buffalo) has purchased the following applications: ADP Recruiting for Recruiting, Applicant Tracking System in 2021, Oracle OPERA Property 5 Management for Hotel Property Management in 2009, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Four Winds Casino Resort (New Buffalo) is running and its propensity to invest more and deepen its relationship with ADP , Oracle , Agilysys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Four Winds Casino Resort (New Buffalo) revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Four Winds Casino Resort (New Buffalo) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Four Winds Casino Resort (New Buffalo) Tech Stack and Enterprise Applications
Four Winds Casino Resort (New Buffalo) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021 Four Winds Casino Resort (New Buffalo) implemented ADP Recruiting to power its careers site and centralize applicant intake. The deployment uses ADP Recruiting on their website for external application capture and for managing the candidate lifecycle. The implementation positions ADP Recruiting Recruiting,Applicant Tracking System as the primary HR recruiting system for the resort's talent acquisition workflows supporting hourly and salaried hiring across the property.
Configuration focused on career site integration, job requisition publishing, online application forms, candidate management workflows, interview scheduling, offer management and compliance reporting, consistent with standard Recruiting,Applicant Tracking System capabilities. Operational ownership resides with the resort's HR and talent acquisition teams, who use ADP Recruiting to route candidates to hiring managers and maintain hiring records. The implementation emphasizes centralized ATS-based orchestration of hiring tasks and applicant status tracking on the public careers site.
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Four Winds Casino Resort (New Buffalo) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Property 5 Management | Hotel Property Management | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009 Four Winds Casino Resort (New Buffalo) implemented Oracle OPERA Property 5 Management to support its core hotel operations, deploying a Hotel Property Management platform to centralize reservations and front desk workflows. The implementation positioned Oracle OPERA Property 5 Management as the primary system for room inventory control, guest profiles, rate management, group and event bookings, and housekeeping coordination across the resort property.
Configuration work focused on standard Hotel Property Management modules, including reservations, front office, housekeeping, guest profile and rate engines, with configuration aligned to casino resort workflows. Oracle OPERA Property 5 Management was configured to handle night audit processes and reconciliation routines typical of property management systems, and to drive operational workflows between front desk and back office teams.
The Opera implementation was integrated with multiple on-premise systems explicitly supported by the resort IT team, including InfoGenesis POS systems for F and B transaction posting, NewWave financial systems for general ledger and accounting handoffs, and IGT gaming systems for cross-system operational coordination. These integrations connected guest folio posting and transaction reconciliation between Oracle OPERA Property 5 Management and casino and point of sale environments to support unified billing and financial reporting processes.
Operational ownership included IT troubleshooting and support of desktop and server software components for Opera hotel systems alongside IGT gaming systems, InfoGenesis POS systems and NewWave financial systems. Governance and runbook responsibilities centered on IT operations, front office management and finance stakeholders, with IT providing ongoing support, incident response and configuration management for the Oracle OPERA Property 5 Management environment.
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Hotel Property Management | ERP Services and Operations |
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2014 | 2015 |
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Point Of Sale | ERP Services and Operations |
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2014 | 2015 |
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Four Winds Casino Resort (New Buffalo) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Four Winds Casino Resort (New Buffalo) deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment centralized cloud-hosted productivity services for the resort’s roughly 500 employees, consolidating communication and document workflows that support guest services, operations, finance and marketing functions across the New Buffalo property.
Microsoft 365 was configured to deliver core Collaboration capabilities, including Exchange Online email and calendaring, Teams for chat and meetings, SharePoint for intranet and document management, OneDrive for user file storage, and the Office desktop and web applications for content creation. The implementation included tenant provisioning, user mailbox and OneDrive provisioning, Teams channel structures and SharePoint site collections aligned to department and operational workflows, reflecting standard collaboration architecture for a mid-sized hospitality operator.
Operational governance centered on centralized licensing, role based access control and identity management through Microsoft identity services, with policy controls for data sharing and information protection applied across mailboxes, Teams and SharePoint sites. Public site references indicate Microsoft 365 components are present on the company website, aligning the resort’s external web presence with its internal Collaboration environment.
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Collaboration | Collaboration |
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2020 | 2020 |
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Four Winds Casino Resort (New Buffalo) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Four Winds Casino Resort (New Buffalo) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2014 | 2015 |
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Four Winds Casino Resort (New Buffalo) PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Four Winds Casino Resort (New Buffalo) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2017 | 2017 |
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Four Winds Casino Resort (New Buffalo) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Four Winds Casino Resort (New Buffalo) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Four Winds Casino Resort (New Buffalo)
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Marketing Operations | Director | Marketing | |
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Vice President of Information Technology | VP | IT | |
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Customer Service Team Lead | Manager | Customer Service | |
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Manager of Marketing Operations and Player Development | Manager | Marketing | |
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Director of Guest Services | Director | Finance | |
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General Manager | Director | Operations | |
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Vice President of Casino Operations | VP | Operations | |
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Interim Chief Operating Officer | CXO | Operations | |
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Network Systems Operations Manager | Manager | Operations | |
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Apps Being Evaluated by Four Winds Casino Resort (New Buffalo) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Four Winds Casino Resort (New Buffalo) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Four Winds Casino Resort (New Buffalo) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Four Winds Casino Resort (New Buffalo) Technographics
Four Winds Casino Resort (New Buffalo) is a Leisure and Hospitality organization based in United States,
with around 500 employees and annual revenues of $60.0 million.
Four Winds Casino Resort (New Buffalo) operates a diverse technology stack with applications such as
ADP Recruiting, Oracle OPERA Property 5 Management and Microsoft 365,
covering areas like Recruiting, Applicant Tracking System, Hotel Property Management and Collaboration.
Four Winds Casino Resort (New Buffalo) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Oracle and Microsoft.
Four Winds Casino Resort (New Buffalo) recently adopted applications including
Zendesk Support Ticketing System in 2022, ADP Recruiting in 2021 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Four Winds Casino Resort (New Buffalo)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Four Winds Casino Resort (New Buffalo)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Four Winds Casino Resort (New Buffalo) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.