AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Fourth Tech Stack and Enterprise Applications

Fourth HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fourth Enterprises Legacy Fourth Workforce Management System Workforce Management HCM n/a 2019 2019
In 2019, Fourth implemented Fourth Workforce Management System and deployed it on its corporate website to support staffing workflows for its UK professional services operations. The Fourth Workforce Management System is categorized as Workforce Management and functions as the primary application for workforce administration across the company. The implementation emphasized standard Workforce Management capabilities, including employee scheduling, time and attendance capture, absence management, configurable shift patterns, and manager and employee self-service for roster visibility and adjustments. Configuration focused on rule-based rostering, automated shift publishing to the employee portal, and role-based access for managers and staff. Operational coverage included HR and operations teams across the company, using the website delivery model to provide employee access to schedules and time capture. Governance centered on centralized scheduling policies, roster change control, and administrative workflows to enforce compliance with company shift and absence rules.
Fourth AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoominfo Legacy Zoominfo Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Fourth deployed Zoominfo Chat on its public website. Fourth implemented Zoominfo Chat, a Chatbots and Conversational AI application, to manage website based customer engagement and inbound qualification workflows, with the chat widget visible on fourth.com. The deployment follows a common Chatbots and Conversational AI architecture, pairing a client side widget with a cloud hosted conversational engine. Functional capabilities implemented include intent classification, scripted conversational flows, templated FAQ responses, and form based lead capture, with configuration to route conversations and trigger handoff to human agents when needed. Operational scope is focused on the public web presence and supports customer facing teams such as sales and customer success for frontline inquiry handling. No specific third party system integrations are stated in the source, indicating the implementation is centered on website interaction and the Zoominfo Chat backend. Governance centers on centralized conversational content and ongoing tuning of intents and response templates, with teams responsible for maintaining dialog accuracy and coverage. Monitoring and conversational analytics are standard components of this Chatbots and Conversational AI implementation and would be used to iterate on dialog flows and maintain relevance.
Fourth Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
In 2020, Fourth implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment covers the companys United Kingdom operations and supports roughly 379 employees in professional services, delivering a unified productivity environment for corporate email, calendaring, and document collaboration. Google Workspace (Formerly Google G-Suite) was provisioned using standard administrative tooling such as the Google Admin console for domain management, user provisioning, and policy controls, and it incorporates core collaboration capabilities including Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet. Public artifacts on fourth.com indicate active use of Google Workspace services linked to corporate contact and collaboration workflows, with governance centered on centralized account administration and standard collaboration controls for enterprise teams.
Collaboration Collaboration 2022 2022
Fourth CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2020 2020
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Fourth ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Fourth IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
Fourth CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Fourth

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fourth Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fourth IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fourth digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fourth Technographics
Fourth is a Professional Services organization based in United Kingdom, with around 379 employees and annual revenues of $51.4 million.
Fourth operates a diverse technology stack with applications such as Fourth Workforce Management System, Zoominfo Chat and Google Workspace (Formerly Google G-Suite), covering areas like Workforce Management, Chatbots and Conversational AI and Collaboration.
Fourth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Fourth Enterprises, Zoominfo and Google.
Fourth recently adopted applications including Slack Connect in 2022, Microsoft Clarity in 2022 and Zoominfo Clickagy in 2022, highlighting its ongoing modernization strategy.
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Our research team continuously updates Fourth’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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