London, WC2E 9RA,
United Kingdom
Fourth Technographics
Fourth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fourth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 379 Fourth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fourth has purchased the following applications: Fourth Workforce Management System for Workforce Management in 2019, Zoominfo Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fourth is running and its propensity to invest more and deepen its relationship with Fourth Enterprises , Zoominfo , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fourth revenues, which have grown to $51.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fourth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fourth Tech Stack and Enterprise Applications
Fourth HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fourth Enterprises | Legacy | Fourth Workforce Management System | Workforce Management | HCM | n/a | 2019 | 2019 |
In 2019, Fourth implemented Fourth Workforce Management System and deployed it on its corporate website to support staffing workflows for its UK professional services operations. The Fourth Workforce Management System is categorized as Workforce Management and functions as the primary application for workforce administration across the company.
The implementation emphasized standard Workforce Management capabilities, including employee scheduling, time and attendance capture, absence management, configurable shift patterns, and manager and employee self-service for roster visibility and adjustments. Configuration focused on rule-based rostering, automated shift publishing to the employee portal, and role-based access for managers and staff.
Operational coverage included HR and operations teams across the company, using the website delivery model to provide employee access to schedules and time capture. Governance centered on centralized scheduling policies, roster change control, and administrative workflows to enforce compliance with company shift and absence rules.
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Fourth AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Fourth deployed Zoominfo Chat on its public website. Fourth implemented Zoominfo Chat, a Chatbots and Conversational AI application, to manage website based customer engagement and inbound qualification workflows, with the chat widget visible on fourth.com.
The deployment follows a common Chatbots and Conversational AI architecture, pairing a client side widget with a cloud hosted conversational engine. Functional capabilities implemented include intent classification, scripted conversational flows, templated FAQ responses, and form based lead capture, with configuration to route conversations and trigger handoff to human agents when needed.
Operational scope is focused on the public web presence and supports customer facing teams such as sales and customer success for frontline inquiry handling. No specific third party system integrations are stated in the source, indicating the implementation is centered on website interaction and the Zoominfo Chat backend.
Governance centers on centralized conversational content and ongoing tuning of intents and response templates, with teams responsible for maintaining dialog accuracy and coverage. Monitoring and conversational analytics are standard components of this Chatbots and Conversational AI implementation and would be used to iterate on dialog flows and maintain relevance.
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Fourth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Fourth implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment covers the companys United Kingdom operations and supports roughly 379 employees in professional services, delivering a unified productivity environment for corporate email, calendaring, and document collaboration.
Google Workspace (Formerly Google G-Suite) was provisioned using standard administrative tooling such as the Google Admin console for domain management, user provisioning, and policy controls, and it incorporates core collaboration capabilities including Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet. Public artifacts on fourth.com indicate active use of Google Workspace services linked to corporate contact and collaboration workflows, with governance centered on centralized account administration and standard collaboration controls for enterprise teams.
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Collaboration | Collaboration |
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2022 | 2022 |
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Fourth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Fourth ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Fourth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Fourth CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Fourth
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Fourth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||