Ho Chi Minh City, x,
Vietnam
Fpt Telecom Technographics
Fpt Telecom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fpt Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Fpt Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fpt Telecom has purchased the following applications: FPT akaChain for Blockchain Platform in 2019, Aarenet Class 4 System for PBX, VoiP and Phone Systems in 2023, NukeViet for Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fpt Telecom is running and its propensity to invest more and deepen its relationship with FPT Software , Aarenet , NukeViet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fpt Telecom revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fpt Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fpt Telecom Tech Stack and Enterprise Applications
Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FPT Software | Legacy | FPT akaChain | Blockchain Platform | Blockchain | n/a | 2019 | 2019 |
In 2019, FPT Telecom was named as an initial participant in the Utop loyalty network implemented on FPT akaChain, deploying a consortium-based points and rewards exchange built on the Blockchain Platform. The implementation targeted telecom and retail loyalty use cases in Vietnam and established cross-industry connectivity for points conversion and a shared rewards marketplace. FPT Telecom used FPT akaChain to enable multi-party tokenization of loyalty points across partner boundaries.
The deployment leveraged FPT akaChain loyalty and token management modules to model points as transferable tokens and to enforce conversion rules for cross-partner exchanges. Functional capabilities implemented included token issuance and burning, ledger-backed balance tracking, and smart contract orchestration for automated point conversion and marketplace transactions, consistent with the Blockchain Platform category.
Architecturally the implementation adopted a consortium network topology connecting telecom and retail partners with banks and merchants to enable cross-partner point conversion and a marketplace for rewards. Governance was organized around consortium membership and shared transactional rules, aligning loyalty, rewards, and customer engagement functions across participating organizations in Vietnam.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aarenet | Legacy | Aarenet Class 4 System | PBX, VoiP and Phone Systems | Collaboration | n/a | 2023 | 2023 |
In 2023, FPT Telecom contracted Aarenet to provision the Aarenet Class 4 System as a managed Contact Center-as-a-Service deployment within the PBX, VoiP and Phone Systems category. The managed service agreement covers cloud and carrier-grade VoIP capabilities delivered to FPT Telecom International, and the engagement was announced in Aarenet's press release. The arrangement is intended to support large-scale voice and cloud customer experience services in the Vietnam region.
Deployment uses the Aarenet Class 4 System carrier-grade switching and cloud CCaaS architecture to centralize session routing, trunking and high-volume call handling. Functional capabilities implemented align with PBX, VoiP and Phone Systems norms, including Class 4 switching for carrier trunking, SIP session control, scalable call routing and cloud contact center telephony to support voice-centric CX workflows. The configuration emphasizes multitenant cloud session management and operational scale.
Operational scope is FPT Telecom International in Vietnam, with the Aarenet managed-service model covering provisioning, hosting and ongoing operations for carrier-grade voice service delivery. Governance is defined by the 2023 managed service agreement, aligning Aarenet-managed operations with FPT Telecom business functions that run contact center and telecom voice services. The implementation centers on centralizing carrier voice infrastructure into a managed CCaaS arrangement to support cloud CX and large-scale voice traffic.
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PBX, VoiP and Phone Systems | Collaboration |
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2023 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NukeViet | Legacy | NukeViet | Content Management | Content Management | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Fpt Telecom
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Fpt Telecom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||