Franchise Group
109 Innovation Ct., Suite J,
Delaware, 43015, OH,
United States
Delaware, 43015, OH,
United States
1 740-363-2222
Professional Services
Franchise Group Technographics
Franchise Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Franchise Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Franchise Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Franchise Group has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Microsoft 365 for Collaboration in 2020, Onit SecureDocs for Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Franchise Group is running and its propensity to invest more and deepen its relationship with iCIMS , ADP , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Franchise Group revenues, which have grown to $4.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Franchise Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Franchise Group Tech Stack and Enterprise Applications
Franchise Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Franchise Group implemented iCIMS Recruit Applicant Tracking System on its corporate careers website to manage candidate intake and online job applications. The deployment embeds iCIMS Recruit Applicant Tracking System as the front end for job posting and application capture on the company career portal, establishing the Applicant Tracking System as the primary source of applicant records and career-site workflows.
Configuration focused on standard Applicant Tracking System capabilities including career site integration, online application forms, resume parsing, requisition management, candidate profile management, pipeline stages, and recruiter communications. The implementation emphasizes candidate tracking and workflow orchestration across requisitions, with templated application workflows and role-based recruiting tasks aligned to talent acquisition operations.
Operational coverage is centered on recruiting and talent acquisition teams, using the website integration to channel external applicants into iCIMS Recruit for review and progression through hiring stages. The deployment implies centralized governance of the corporate careers site and standardized hiring workflows to ensure consistent application capture, applicant data retention, and compliance oriented reporting within the Applicant Tracking System environment.
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Benefits Administration | HCM |
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2012 | 2012 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2021 | 2021 |
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Franchise Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Franchise Group deployed Microsoft 365 as its Collaboration platform to consolidate productivity and communication across corporate functions. Franchise Group implemented Microsoft 365 to provide cloud-hosted email, team collaboration, document management and endpoint file sync for a 12,000 employee professional services organization.
The Microsoft 365 deployment centered on core collaboration modules including Exchange Online for email, SharePoint for intranet and document management, Microsoft Teams for real-time collaboration and OneDrive for personal storage. Configuration emphasized tenant-level settings, security baselines and content organization to support intranet publishing and document workflows that are surfaced on the corporate website. Automation of group and site provisioning and standardized collaboration templates were applied to streamline team workspace creation and lifecycle management.
Operational coverage included corporate IT, communications, human resources and field operations, with the platform governing user access, content sharing controls and compliance policies. Governance introduced role based access controls, standardized information architecture and change management programs to drive adoption and consistent use. The implementation positioned Microsoft 365 as the primary Collaboration solution for internal communications, document collaboration and productivity across Franchise Group.
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Franchise Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | Onit SecureDocs | Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Franchise Group deployed Onit SecureDocs to centralize confidential document workflows for M&A and financing activities. Onit SecureDocs is a Content Management application used to manage multi-party document exchange during complex transactions, and Franchise Group positioned the platform to support corporate development, finance, and board reporting across its predominantly U.S. franchise and company-run footprint.
The implementation emphasized virtual data room capabilities, including organized virtual folders, multi-project workspaces, and internal and external permission control. Configuration priorities included fast set-up and an intuitive interface to accelerate adoption, while category-aligned features such as controlled sharing, role-based access, and audit-oriented activity tracking were applied to standardize document handling across deals.
Operational coverage focused on corporate transactional activity rather than store-level systems, with the platform used to share confidential documents internally and with third parties during simultaneous M&A and financing rounds. The deployment supported workflows for the legal, corporate development, and finance teams and was leveraged to present materials to the board of directors and external investors, with the organization considering a second SecureDocs virtual data room for the internal audit function.
Governance was operationalized through permission controls and folder-based organization to enforce access and project separation during concurrent transactions. Outcomes cited by Franchise Group include support for a 1.3 billion dollar debt financing, a 252 million dollar divestiture, a 112 million dollar equity offering, and a 31.3 million dollar preferred stock offering, along with an expanded use case for board document sharing and multiple M&A evaluations.
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Franchise Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Franchise Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Franchise Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Franchise Group Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Franchise Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Franchise Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Franchise Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Franchise Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Franchise Group Technographics
Franchise Group is a Professional Services organization based in United States,
with around 12000 employees and annual revenues of $4.40 billion.
Franchise Group operates a diverse technology stack with applications such as
iCIMS Recruit Applicant Tracking System, Microsoft 365 and Onit SecureDocs,
covering areas like Applicant Tracking System, Collaboration and Content Management.
Franchise Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as iCIMS, Microsoft and Onit.
Franchise Group recently adopted applications including
ADP Enterprise V6 in 2022, UKG Pro Workforce Management (Ex UKG Dimensions) in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Franchise Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Franchise Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Franchise Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.