Frank, Rimerman Consulting
1801 Page Mill Road,
Palo Alto, 94304, CA,
United States
Palo Alto, 94304, CA,
United States
1 650-845-8100
Professional Services
Frank, Rimerman Consulting Technographics
Frank, Rimerman Consulting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Frank, Rimerman Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Frank, Rimerman Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Frank, Rimerman Consulting has purchased the following applications: HappyFox Help Desk for Customer Support in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019, Mimecast Email Security for Secure Email Gateways (SEGs) in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Frank, Rimerman Consulting is running and its propensity to invest more and deepen its relationship with HappyFox , Salesforce , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Frank, Rimerman Consulting revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Frank, Rimerman Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Frank, Rimerman Consulting Tech Stack and Enterprise Applications
Frank, Rimerman Consulting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| HappyFox | Legacy | HappyFox Help Desk | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Frank, Rimerman Consulting deployed HappyFox Help Desk as its Customer Support application on its website. The implementation centralized client inquiry intake through an embedded web portal, creating a single front door for client service requests and internal support tickets.
HappyFox Help Desk was configured to deliver core ticketing, a searchable knowledge base, web form intake, email ticket creation, automated routing and SLA tracking, aligning with typical Customer Support platform capabilities. Configuration emphasized ticket categories, priority rules, canned responses and escalation workflows to standardize response handling across client services and internal support teams.
Operational coverage used the website-embedded HappyFox Help Desk as the primary intake channel for client-facing support workflows and internal practice support. The deployment structured ticket lifecycle states, assignment queues and role based access controls to separate agent responsibilities from managerial oversight.
Governance focused on formalizing triage and escalation policies, refining intake forms on the website to improve request classification and routing, and establishing a reporting and documentation cadence to enforce consistent ticket handling and knowledge base contribution.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Frank, Rimerman Consulting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019 Frank, Rimerman Consulting implemented Microsoft Azure Cloud Services to provide Application Hosting and Computing Services for its public website. The deployment uses Microsoft Azure Cloud Services as the primary public cloud hosting layer for the firm website, consolidating compute and object storage for web assets and front end delivery under a managed cloud model.
The implementation centers on web application hosting, TLS termination and scalable compute for peak traffic, coupled with managed platform services for deployment and operational monitoring. Integrations are limited to the corporate web domain and cloud-native provisioning and access controls, with governance routed through internal IT policies for cloud provisioning, identity and access management, and certificate lifecycle management. The narrative links Frank, Rimerman Consulting, Microsoft Azure Cloud Services, Application Hosting and Computing Services and the business function of website hosting and public digital presence.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Frank, Rimerman Consulting CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mimecast | Legacy | Mimecast Email Security | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2019 | 2019 |
In 2019, Frank, Rimerman Consulting deployed Mimecast Email Security as its Secure Email Gateways (SEGs) solution, and traces of the implementation are observable on the firm’s public website. Mimecast Email Security was provisioned to secure corporate email for the 550-employee professional services firm in the United States, positioning the application as the primary SEG for organization-wide email protection and information security operations.
The deployment emphasized core Secure Email Gateways (SEGs) capabilities, including inbound and outbound email filtering, anti-spam and anti-phishing scanning, URL rewriting and scanning, and attachment threat inspection. Configuration work focused on policy-based control for acceptable use and message handling, with the Mimecast Email Security administrative console used to manage rules, quarantine actions, and threat detection settings.
Operationally the solution was applied at the gateway layer to control mail flow into and out of the corporate domain, with management centralized through Mimecast’s management interface. Governance changes aligned around centralized policy administration and incident workflows, enabling the firm’s security team to triage suspected phishing, quarantine events, and adjust protection policies from a single management plane.
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IT Decision Makers and Key Stakeholders at Frank, Rimerman Consulting
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Operations | Director | Finance | |
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Director of Professional Services | Director | Finance | |
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Business Development Manager | Manager | Sales | |
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Apps Being Evaluated by Frank, Rimerman Consulting Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Frank, Rimerman Consulting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Frank, Rimerman Consulting digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Frank, Rimerman Consulting Technographics
Frank, Rimerman Consulting is a Professional Services organization based in United States,
with around 550 employees and annual revenues of $70.0 million.
Frank, Rimerman Consulting operates a diverse technology stack with applications such as
HappyFox Help Desk, Microsoft Azure Cloud Services and Mimecast Email Security,
covering areas like Customer Support, Application Hosting and Computing Services and Secure Email Gateways (SEGs).
Frank, Rimerman Consulting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HappyFox, Microsoft and Mimecast.
Frank, Rimerman Consulting recently adopted applications including
Hubspot Marketing Automation in 2021, HappyFox Help Desk in 2020 and Salesforce Marketing Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Frank, Rimerman Consulting’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Frank, Rimerman Consulting’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Frank, Rimerman Consulting technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.