Mechanicsburg, 17050, PA,
United States
Fred Beans Ford of Mechanicsburg Technographics
Fred Beans Ford of Mechanicsburg Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fred Beans Ford of Mechanicsburg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Fred Beans Ford of Mechanicsburg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fred Beans Ford of Mechanicsburg has purchased the following applications: CDK Global DMS for Dealership Management in 2016, ActivEngage for Chatbots and Conversational AI in 2017, CrownPeak DXP for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fred Beans Ford of Mechanicsburg is running and its propensity to invest more and deepen its relationship with CDK Global , ActivEngage , CrownPeak or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fred Beans Ford of Mechanicsburg revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fred Beans Ford of Mechanicsburg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fred Beans Ford of Mechanicsburg Tech Stack and Enterprise Applications
Fred Beans Ford of Mechanicsburg ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Fred Beans Ford of Mechanicsburg implemented CDK Global DMS to support its Dealership Management operations across the dealer group. The deployment centers on CDK Global DMS as the primary transaction and record system, supporting dealership business functions including sales, finance and insurance, parts, service, marketing, and payroll coordination for all 21 locations.
The implementation includes operational administration and configuration work focused on troubleshooting and technical problem resolution for the CDK Global Dealer Management System, Axcessa reporting application software, and Xtime. The DMS Administrator role encompasses maintaining user security for CDK Global DMS, Xtime and Axcessa reporting software, building marketing reports for direct mail campaigns, constructing monthly parts and service spreadsheets, and acting as Xtime Administrator and QuickBooks Administrator.
Integrations and operational coverage are explicitly centered on linking CDK Global DMS with Axcessa reporting, Xtime, Kronos payroll interactions and QuickBooks workflows, while also resolving printer issues across all dealerships. The scope includes assisting all stores with monthly inventory reconciliation and researching and integrating new products and software components into the existing systems environment to maintain transactional continuity across 21 locations.
Governance and process responsibilities are handled by the internal DMS Administrator, who assigns and monitors training for employees at all 21 locations and coordinates forms changes for the finance and insurance department. User security maintenance, training assignment, and forms coordination are structured as ongoing governance tasks to enforce access controls and standardize finance and insurance workflows across the dealer group.
Operational responsibilities remain focused on troubleshooting, report building, data reconciliation and system administration to sustain CDK Global DMS driven processes. The role ties CDK Global DMS to dealership operational needs, combining application administration, reporting, and cross system integration to support daily Dealership Management activities.
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Fred Beans Ford of Mechanicsburg AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActivEngage | Legacy | ActivEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Fred Beans Ford of Mechanicsburg deployed ActivEngage on its public website to establish a web chat channel. The deployment places ActivEngage squarely within the Chatbots and Conversational AI category to support the dealership's online customer engagement and web lead capture workflows.
The implementation configures ActivEngage conversational agents and a site-embedded web chat widget, leveraging standard Chatbots and Conversational AI capabilities such as session tracking, message templating, form-based lead capture, and agent handoff to internal staff. Operational ownership is centered on the dealership internet sales and service teams, with the system routed as a front line channel for sales inquiries, service scheduling, and digital customer engagement, tying Fred Beans Ford of Mechanicsburg, ActivEngage, and the Chatbots and Conversational AI category to web lead management on the dealership website.
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Fred Beans Ford of Mechanicsburg Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CrownPeak | Legacy | CrownPeak DXP | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Fred Beans Ford of Mechanicsburg implemented CrownPeak DXP to govern its public website. The deployment uses CrownPeak Web Content Management to centralize content authoring and template-driven page rendering for the dealership site.
CrownPeak DXP is configured to provide core Web Content Management capabilities, including content authoring, template and component management, a centralized content repository, publishing workflows, and role based editorial approvals consistent with SaaS digital experience platforms. The implementation emphasizes reusable page templates and structured content to accelerate marketing updates and ensure consistent presentation across inventory and service pages.
Operational ownership sits with marketing and digital teams at the dealership, who use CrownPeak DXP to manage customer-facing content and scheduled publishing. Governance was implemented through editorial workflows, role based permissions, and approval gates to control site updates, aligning content operations with ongoing website maintenance and marketing communications.
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Fred Beans Ford of Mechanicsburg CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Automotive Dealership CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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Fred Beans Ford of Mechanicsburg ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Fred Beans Ford of Mechanicsburg TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Fred Beans Ford of Mechanicsburg IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Fred Beans Ford of Mechanicsburg
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fred Beans Ford of Mechanicsburg Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||