Toronto, M6J 1G3, ON,
Canada
Fresh Restaurants Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fresh Restaurants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Fresh Restaurants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fresh Restaurants has purchased the following applications: 7shifts Labor Law Compliance for HR Compliance in 2018, ezCater Platform for Online Food Ordering System in 2019, Intuit Mailchimp for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fresh Restaurants is running and its propensity to invest more and deepen its relationship with 7shifts , ezCater , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fresh Restaurants revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fresh Restaurants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 7shifts | Legacy | 7shifts Labor Law Compliance | HR Compliance | HCM | n/a | 2018 | 2018 |
In 2018 Fresh Restaurants implemented 7shifts Labor Law Compliance to standardize HR/scheduling across its Canadian locations as it expanded into the United States. The deployment positioned 7shifts Labor Law Compliance as the primary scheduling and labor governance application for store-level workforce management and compliance monitoring.
The implementation centered on scheduling and time-clocking modules, with built-in labor compliance controls configured for overtime alerts, break enforcement, and labor exception reporting. 7shifts Labor Law Compliance was configured to enforce regional rules at the point of schedule creation and at clock in, enabling store managers to validate shifts against local statutory requirements before labor was worked.
Operational coverage included company restaurants in Canada with configuration extensions to accommodate rules encountered during U.S. expansion, focusing on HR, store operations, and shift management workflows. The deployment used the application as the authoritative source for schedules and exceptions, feeding manager decision workflows and daily operational approvals.
Governance practices emphasized in-application compliance controls and exception reporting to meet regional labor rules and avoid fines, with implementation governance directed at enforcing alerts and break policies at the manager level. As a result of the 7shifts Labor Law Compliance implementation Fresh Restaurants reported a 12% reduction in chain-wide labor cost and a 13% improvement in labor productivity.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ezCater | Legacy | ezCater Platform | Online Food Ordering System | eCommerce | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2021 | 2021 |
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Partner Relationship Management | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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