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Froehlich & Doerken
Location
Stefansbecke 44,
Sprockhoevel, 45549,
Germany
Website
https://www.fud.de/
Phone
49 2339 1230
Artw industry
Distribution
Employee
Revenue

Froehlich & Doerken Technographics

Froehlich & Doerken Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Froehlich & Doerken and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38 Froehlich & Doerken employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Froehlich & Doerken has purchased the following applications: Microsoft 365 for Collaboration in 2021, Step Ahead mySTEPS.CRM for CRM in 2006, IONOS Cloud for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Froehlich & Doerken is running and its propensity to invest more and deepen its relationship with Microsoft , Step Ahead , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Froehlich & Doerken revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Froehlich & Doerken intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Froehlich & Doerken Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Step Ahead Legacy Step Ahead mySTEPS.CRM CRM CRM n/a 2006 2007
In 2006, Fröhlich & Dörken implemented Step Ahead mySTEPS.CRM to unify CRM and customer management with inventory, ordering and service processes across its German operations. The deployment used the Step Ahead STEPS industry solution for Technical Trade and positioned Step Ahead mySTEPS.CRM as the CRM application for customer facing workflows. Configuration focused on CRM and customer management capabilities tailored for distribution workflows, including inquiry handling, account management and service case processing. The implementation assumed integrated modules for inventory visibility and order processing within the STEPS ERP CRM environment to support end to end order lifecycles. Automation of inquiry routing and order status updates is consistent with standard CRM functional workflows in this category. Operational scope covered the company's Germany business, centralizing customer and stock information across sales, customer service and fulfillment teams. The unified data model enabled faster responses to roughly 9,000 monthly inquiries and provided more reliable stock information, as stated in the case study. Integrations were internal to the STEPS solution, aligning CRM records with inventory and ordering processes rather than third party connectors. Governance work established shared master data for customers and stock and standardized inquiry routing and service workflows to reduce data silos. By implementing Step Ahead mySTEPS.CRM as its CRM platform Fröhlich & Dörken centralized customer management and operational workflows for the Technical Trade deployment in Germany.
Tag Management CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IONOS Legacy IONOS Cloud Application Hosting and Computing Services IaaS n/a 2019 2019
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Froehlich & Doerken
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Froehlich & Doerken Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Froehlich & Doerken Technographics

Froehlich & Doerken is a Distribution organization based in Germany, with around 38 employees and annual revenues of $5.0 million.

Froehlich & Doerken operates a diverse technology stack with applications such as Microsoft 365, Step Ahead mySTEPS.CRM and IONOS Cloud, covering areas like Collaboration, CRM and Application Hosting and Computing Services.

Froehlich & Doerken has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Step Ahead and IONOS.

Froehlich & Doerken recently adopted applications including Google Tag Manager in 2022, Microsoft Azure Cloud Services in 2022 and PTisp Hosting in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Froehlich & Doerken’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Froehlich & Doerken’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Froehlich & Doerken technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.