Frontier Utilities
5161 San Felipe St #320,
Houston, 77056, TX,
United States
Houston, 77056, TX,
United States
1 866-926-8192
Utilities
Frontier Utilities Technographics
Frontier Utilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Frontier Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 67 Frontier Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Frontier Utilities has purchased the following applications: Visa Authorize.Net for Payment Processing in 2014, DNN Evoq Content for Web Content Management in 2015, Ameyo Voice Logger System for Call Center in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Frontier Utilities is running and its propensity to invest more and deepen its relationship with Visa , DotNetNuke , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Frontier Utilities revenues, which have grown to $112.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Frontier Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Frontier Utilities Tech Stack and Enterprise Applications
Frontier Utilities ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2014 | 2014 |
In 2014, Frontier Utilities implemented Visa Authorize.Net on its website, embedding the Visa Authorize.Net gateway as the primary online payment interface. This positioned the company to use a Payment Processing platform for real time credit card authorization and customer-facing checkout flows on its web portal.
Configuration centered on Payment Processing functionality typical for a utility billing context, including card authorization and capture, tokenization to reduce card data exposure, and support for recurring payment workflows common to customer billing operations. Visa Authorize.Net was provisioned to handle payment requests from the customer account pages and checkout forms, with configuration tuned to the companys billing cadence.
Operational coverage was limited to the companys online channel on the Frontier Utilities website in the United States, integrating payment acceptance into online billing and account management processes. Business functions affected included billing and collections, customer service for payment support, and finance for reconciliation and settlement activities.
Governance emphasized payment security and operational controls consistent with card network requirements, with processes established for transaction reconciliation and monitoring. Implementation narrative focuses on embedding Visa Authorize.Net as the Payment Processing layer for Frontier Utilities online payments, aligning web checkout workflows with merchant authorization and settlement practices.
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Frontier Utilities Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotNetNuke | Legacy | DNN Evoq Content | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Frontier Utilities deployed DNN Evoq Content as its Web Content Management solution for the corporate website. The deployment focused on content authoring and publishing workflows, template-driven page construction, module-based content blocks, and role-based permissions to enable marketing and customer communications teams to manage public site content.
DNN Evoq Content was configured to provide editorial approvals, scheduling, and centralized administration by a small internal web team. Operational scope was the corporate website and customer-facing portals, with governance formalized around author and approver roles, scheduled publishing, and administrative controls to sustain ongoing site operations and content lifecycle processes.
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Web Content Management | Content Management |
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2015 | 2015 |
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Frontier Utilities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ameyo | Legacy | Ameyo Voice Logger System | Call Center | CRM | n/a | 2014 | 2014 |
Frontier Utilities implemented Ameyo Voice Logger System in 2014 to centralize contact center data and voice logging within its Call Center environment. The implementation delivered a Centralized Information Management tool integrated with the company CRM, providing agents with consolidated customer records and interaction history through a customized CRM interface. The deployment emphasized voice logging and a single agent workspace to streamline inbound and outbound contact handling.
Functional components included the Ameyo Voice Logger System for call recording and session capture, the CIM layer for customer data management, and IVR automation that handled routine queries and Payment and Collection workflows, allowing agents to focus on core customer engagements. Integrations were explicitly implemented with the CRM to surface interaction history and with the IVR platform to automate standard transactions, and the solution was delivered to be flexible and scalable so Frontier could adjust configurations as business requirements evolved. Governance changes consolidated agent workflows into the customized CRM interface and routed standard queries to IVR, restructuring daily operations for customer service and collections teams.
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Listing Management | CRM |
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2019 | 2019 |
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Frontier Utilities TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Frontier Utilities PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Frontier Utilities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Frontier Utilities CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Frontier Utilities
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Frontier Utilities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Frontier Utilities IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Frontier Utilities digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Frontier Utilities Technographics
Frontier Utilities is a Utilities organization based in United States,
with around 67 employees and annual revenues of $112.0 million.
Frontier Utilities operates a diverse technology stack with applications such as
Visa Authorize.Net, DNN Evoq Content and Ameyo Voice Logger System,
covering areas like Payment Processing, Web Content Management and Call Center.
Frontier Utilities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, DotNetNuke and Ameyo.
Frontier Utilities recently adopted applications including
Hotjar in 2020, Birdeye Listings Management in 2019 and NextRoll Cookie Consent Banner in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Frontier Utilities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Frontier Utilities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Frontier Utilities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.