List of Ameyo Voice Logger System Customers
Bengaluru, 560071,
India
Since 2010, our global team of researchers has been studying Ameyo Voice Logger System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ameyo Voice Logger System for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ameyo Voice Logger System for Call Center include: Standard Chartered Singapore, a Singapore based Banking and Financial Services organisation with 9000 employees and revenues of $4.00 billion, Mphasis, a India based Professional Services organisation with 30157 employees and revenues of $1.64 billion, Motilal Oswal Securities Ltd., a India based Banking and Financial Services organisation with 4500 employees and revenues of $1.50 billion, Kochartech, a India based Professional Services organisation with 3445 employees and revenues of $444.0 million, Myntra, a India based Retail organisation with 10000 employees and revenues of $294.0 million and many others.
Contact us if you need a completed and verified list of companies using Ameyo Voice Logger System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Ameyo Voice Logger System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Admerex Solutions, Inc. | Professional Services | 1500 | $200M | Philippines | Ameyo | Ameyo Voice Logger System | Call Center | 2016 | n/a | In 2016, Admerex Solutions, Inc. implemented Ameyo Voice Logger System as its Cloud Contact Center platform. The deployment centralized inbound and outbound voice operations to capacitate credit collections for banks, payment due collections for telecoms, sales and customer service across its Philippines contact center operations. The Ameyo Voice Logger System was configured with Ameyo Predictive and Progressive Dialers to support high-volume outbound campaigns and staged dialing strategies, while voice recording and logging captured call audio for agent playback and dispute handling. Core Cloud Contact Center functional elements were applied, including campaign controls, agent desktop call controls, call tagging, and centralized recording storage to support collections workflows and customer interactions. Operational coverage focused on collections, sales, and customer service teams, aligning telephony automation with queue management and campaign orchestration to handle inbound inquiries and segmented outbound dialing lists. Governance emphasized recorded-call retention and searchable call logs to support dispute resolution and compliance, with the cloud-hosted architecture enabling centralized monitoring, configuration, and operational control of the contact center environment. | |
|
|
BankBazaar India | Banking and Financial Services | 1200 | $100M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a | In 2017, BankBazaar India deployed Ameyo Voice Logger System as its Cloud Contact Center platform to support contact center operations for its customer support function. The deployment positioned the Ameyo Voice Logger System to capture voice interactions while the Cloud Contact Center environment provided intelligent call routing and agent desktop capabilities for inbound customer interactions. The implementation included Ameyo’s intelligent automatic call distribution ACD and queue priority management to ensure that calls from priority and repeat customers are routed to appropriately skilled agents. The solution also delivered CRM screen pop functionality, enabling agents to receive immediate customer context at call time, and voice logging to retain call recordings for quality and compliance workflows. Integration scope centered on the contact center stack, with the Ameyo Voice Logger System interfacing with BankBazaar’s CRM to feed screen pop data and agent desktop information into live interactions. The architecture reflected a cloud contact center model, with centralized call routing, queue management, and recording services orchestrated to support the call center operations used by BankBazaar’s customer support teams. Governance and workflow changes focused on routing rules and queue priority settings, realigning agent skill assignments to match prioritized customer segments and repeat customer handling requirements. The configuration of queue priority management and CRM screen pops enabled agents to address queries in an improved manner, producing better and faster customer query resolution as reported by BankBazaar. | |
|
|
Bigtree Entertainment | Professional Services | 300 | $30M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2018 | n/a | In 2018, Bigtree Entertainment implemented the Ameyo Voice Logger System as its Cloud Contact Center platform to address high-volume ticket booking and event inquiry workflows. The deployment was focused on automating frequently changing movie and event information and reducing direct agent-customer interaction to lower cost per transaction, with contact center operations and customer support as the primary business functions in scope. The implementation centered on voice logging and quality monitoring capabilities inherent to the Ameyo Voice Logger System, including comprehensive call recording, call playback for coaching, and QA review workflows to reduce average call handling times. Configuration emphasized agent performance monitoring and process efficiencies, using recorded interactions to standardize scripts and accelerate resolution for ticket booking and other inquiries. Operational coverage included Bigtree’s contact center and customer support teams, where recorded voice data was used to instrument quality assurance and coaching processes. Governance changes focused on formalizing call review cycles, QA scoring and agent coaching workflows so recorded sessions became the primary input for performance improvement and operational decision making. As a result, Ameyo Voice Logger System supported enhanced Quality Monitoring and maximized agent performance and process efficiencies at Bigtree Entertainment, aligning the Cloud Contact Center implementation to the company’s need to minimize average handling times and streamline event information automation. | |
|
|
|
Utilities | 67 | $112M | United States | Ameyo | Ameyo Voice Logger System | Call Center | 2014 | n/a |
|
|
|
|
|
Consumer Packaged Goods | 500 | $50M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2012 | n/a |
|
|
|
|
|
Construction and Real Estate | 544 | $194M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
|
|
|
|
|
Consumer Packaged Goods | 600 | $60M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
|
|
|
|
|
Professional Services | 3445 | $444M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
|
|
|
|
|
Banking and Financial Services | 4500 | $1.5B | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
|
|
|
|
|
Professional Services | 30157 | $1.6B | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
|
|
Buyer Intent: Companies Evaluating Ameyo Voice Logger System
- Swastika Investmart, a India based Banking and Financial Services organization with 978 Employees
- RackBank, a India based Professional Services company with 80 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||