Frontpoint
1595 Spring Hill Road Suite 700,
Vienna, 22182, VA,
United States
Vienna, 22182, VA,
United States
1 877-602-5276
Professional Services
Frontpoint Technographics
Frontpoint Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Frontpoint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Frontpoint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Frontpoint has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2021, Greenhouse ATS for Applicant Tracking System in 2012, NICE inContact Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Frontpoint is running and its propensity to invest more and deepen its relationship with Tipalti , Microsoft , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Frontpoint revenues, which have grown to $69.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Frontpoint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Frontpoint Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP Financial Management | n/a | 2021 | 2021 |
In 2021 Frontpoint deployed Tipalti Invoice Management and Bill Processing System as its AP Automation solution. The implementation is surfaceable on Frontpoint’s website for supplier invoice submission and is positioned to support core Accounts Payable and finance intake workflows across the company.
The Tipalti Invoice Management and Bill Processing System configuration emphasizes invoice capture and validation, supplier-facing submission, automated data extraction and rule-based workflow routing to designated approvers. Functional capabilities implemented include electronic invoice intake, exception handling and approvals orchestration consistent with AP Automation best practices, with system settings tuned to Frontpoint’s approval hierarchies and invoice validation rules.
Operational governance centers on AP and finance teams, using role-based approvals, audit trails and centralized invoice processing to standardize handling of supplier invoices. The deployment reflects an orchestration of supplier self-service submission through the website and internal invoice processing workflows, with operational control retained by finance for approvals and record keeping.
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ERP Financial | ERP Financial Management |
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2015 | 2016 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Frontpoint deployed Greenhouse ATS as its Applicant Tracking System on its public careers site. The implementation uses Greenhouse-hosted job listings at boards.greenhouse.io/frontpointsecurity to capture candidate applications directly from the website. Greenhouse ATS functions as the central system for job posting and applicant intake for Frontpoint's recruiting process.
The Greenhouse ATS implementation supports standard Applicant Tracking System capabilities, including job requisition publishing, candidate pipeline management, interview orchestration, and offer workflow, which align with talent acquisition and hiring manager workflows. Operational scope is focused on Frontpoint's recruiting and HR functions, with job detail pages and application forms delivered via the hosted Greenhouse jobs board and pipeline governance enforced through configured stages and interview workflows within Greenhouse ATS.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Nice Systems | Legacy | NICE inContact Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Frontpoint deployed NICE inContact Chat on its corporate website to provide web based conversational assistance to visitors. NICE inContact Chat, categorized as Chatbots and Conversational AI, was implemented to support customer service inquiries and inbound lead capture on the Frontpoint public site.
The deployment centers on a customer facing web chat widget and conversational flows, leveraging intent detection, prebuilt response libraries, and scripted escalation paths to route conversations to live agents when needed. Configuration work focused on dialogue authoring, session management, and agent takeover controls, with NICE inContact Chat handling real time chat sessions and automated triage according to configured business rules.
Operational ownership sits with Customer Support and Sales teams in the United States, with centralized administration for conversation scripts, access controls, and monitoring. Governance practices emphasize conversation workflow versioning, agent handoff procedures, and privacy compliance aligned to the company privacy policy, with ongoing tuning of conversational content and escalation flows by operations and contact center administrators.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Frontpoint
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Apps Being Evaluated by Frontpoint Executives
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FAQ - APPS RUN THE WORLD Frontpoint Technographics
Frontpoint is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $69.0 million.
Frontpoint operates a diverse technology stack with applications such as
Tipalti Invoice Management and Bill Processing System, Greenhouse ATS and NICE inContact Chat,
covering areas like AP Automation, Applicant Tracking System and Chatbots and Conversational AI.
Frontpoint has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tipalti, Greenhouse and Nice Systems.
Frontpoint recently adopted applications including
Zoominfo Platform in 2023, NICE inContact Chat in 2022 and Microsoft Forms in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Frontpoint’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Frontpoint’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Frontpoint technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.