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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Fudi Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Functional Software Legacy Sentry Application Performance Management ITSM n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Alloka Legacy Alloka Call Tracking and Recording CRM n/a 2019 2019 In 2019, Fudi implemented Alloka on its customer-facing website to introduce Call Tracking and Recording capabilities. The deployment of Alloka centrally addresses inbound call capture and recording for marketing attribution and contact handling within the retailer's digital storefront. The Alloka implementation focuses on core Call Tracking and Recording functions, including session-level call attribution, dynamic number insertion on web pages, call recording, and web-origin click-to-call instrumentation. Configuration appears to emphasize marketing analytics and recorded-call playback for operational review, with reporting modules surfaced to business users for campaign analysis. Architecturally the solution is implemented at the website layer, using a client-side script to route calls through Alloka’s cloud service and to associate web sessions with phone interactions. Operational ownership spans marketing for attribution and analytics, and customer service for call handling and quality review, reflecting a small company deployment model consistent with Fudi’s 50 employee scale. Governance for the Alloka deployment is structured around access to recorded calls and attribution reports, with marketing controlling number pools and campaign tagging while customer service retains operational control of recordings used in agent coaching. The implementation of Alloka supports Fudi’s web-to-call workflows and centralizes call data for cross-functional use without indicating additional named systems or integration partners.
CRM CRM 2020 2020
Customer Engagement CRM 2016 2016
Tag Management CRM 2015 2015
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2021 2021
IT Decision Makers and Key Stakeholders at Fudi
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fudi Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fudi Technographics

Fudi is a Retail organization based in Russia, with around 50 employees and annual revenues of $5.0 million.

Fudi operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Sentry and Alloka, covering areas like Application Hosting and Computing Services, Application Performance Management and Call Tracking and Recording.

Fudi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Functional Software and Alloka.

Fudi recently adopted applications including Microsoft Azure Cloud Services in 2021, Microsoft 365 in 2021 and Sentry in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Fudi’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Fudi’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Fudi technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.