Fudi Technographics
Fudi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fudi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Fudi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fudi has purchased the following applications: Microsoft 365 for Collaboration in 2021, Alloka for Call Tracking and Recording in 2019, Sentry for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fudi is running and its propensity to invest more and deepen its relationship with Microsoft , Alloka , Bitrix24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fudi revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fudi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fudi Tech Stack and Enterprise Applications
Fudi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
Fudi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alloka | Legacy | Alloka | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Fudi implemented Alloka on its customer-facing website to introduce Call Tracking and Recording capabilities. The deployment of Alloka centrally addresses inbound call capture and recording for marketing attribution and contact handling within the retailer's digital storefront.
The Alloka implementation focuses on core Call Tracking and Recording functions, including session-level call attribution, dynamic number insertion on web pages, call recording, and web-origin click-to-call instrumentation. Configuration appears to emphasize marketing analytics and recorded-call playback for operational review, with reporting modules surfaced to business users for campaign analysis.
Architecturally the solution is implemented at the website layer, using a client-side script to route calls through Alloka’s cloud service and to associate web sessions with phone interactions. Operational ownership spans marketing for attribution and analytics, and customer service for call handling and quality review, reflecting a small company deployment model consistent with Fudi’s 50 employee scale.
Governance for the Alloka deployment is structured around access to recorded calls and attribution reports, with marketing controlling number pools and campaign tagging while customer service retains operational control of recordings used in agent coaching. The implementation of Alloka supports Fudi’s web-to-call workflows and centralizes call data for cross-functional use without indicating additional named systems or integration partners.
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2015 | 2015 |
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Fudi ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2020 | 2020 |
|
Fudi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Fudi
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fudi Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||