AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Fudi Tech Stack and Enterprise Applications

Fudi Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
Fudi CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Alloka Legacy Alloka Call Tracking and Recording CRM n/a 2019 2019
In 2019, Fudi implemented Alloka on its customer-facing website to introduce Call Tracking and Recording capabilities. The deployment of Alloka centrally addresses inbound call capture and recording for marketing attribution and contact handling within the retailer's digital storefront. The Alloka implementation focuses on core Call Tracking and Recording functions, including session-level call attribution, dynamic number insertion on web pages, call recording, and web-origin click-to-call instrumentation. Configuration appears to emphasize marketing analytics and recorded-call playback for operational review, with reporting modules surfaced to business users for campaign analysis. Architecturally the solution is implemented at the website layer, using a client-side script to route calls through Alloka’s cloud service and to associate web sessions with phone interactions. Operational ownership spans marketing for attribution and analytics, and customer service for call handling and quality review, reflecting a small company deployment model consistent with Fudi’s 50 employee scale. Governance for the Alloka deployment is structured around access to recorded calls and attribution reports, with marketing controlling number pools and campaign tagging while customer service retains operational control of recordings used in agent coaching. The implementation of Alloka supports Fudi’s web-to-call workflows and centralizes call data for cross-functional use without indicating additional named systems or integration partners.
CRM CRM 2020 2020
Customer Engagement CRM 2016 2016
Tag Management CRM 2015 2015
Fudi ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Functional Software Legacy Sentry Application Performance Management ITSM n/a 2020 2020
Fudi IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Fudi

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Fudi Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fudi IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fudi digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Fudi Technographics
Fudi is a Retail organization based in Russia, with around 50 employees and annual revenues of $5.0 million.
Fudi operates a diverse technology stack with applications such as Microsoft 365, Alloka and Sentry, covering areas like Collaboration, Call Tracking and Recording and Application Performance Management.
Fudi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Alloka and Functional Software.
Fudi recently adopted applications including Microsoft 365 in 2021, Microsoft Azure Cloud Services in 2021 and Bitrix24 CRM in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fudi’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fudi’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fudi technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.