AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

FullContact Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Sage 50cloud Accounting (ex Peachtree) Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2020 2020
In 2020 FullContact implemented Oracle NetSuite ERP as its ERP Financial system, replacing Sage 50cloud Accounting ex Peachtree. The initial deployment concentrated on centralizing the general ledger and standardizing monthly close and consolidation workflows for the accounting organization and senior leadership reporting. Configuration work emphasized core Oracle NetSuite ERP financial modules including general ledger configuration, consolidation routines, revenue recognition reporting, and month end close orchestration. The Accounting Manager maintained a system of internal controls and developed process documentation and memos to align transactional posting rules and ensure GAAP compliant financial reporting. The implementation required parity and ongoing synchronization between multiple platforms in the accounting stack that support the NetSuite general ledger, ensuring supporting systems feed journal entries and subledger detail into NetSuite. The team coordinated the annual external audit by compiling supporting documentation and draft financial statements, and it coordinated with an external tax service provider to prepare corporate tax filings and state and local compliance items such as periodic reporting, franchise tax, and personal property tax filings. Operational coverage included accounting, consolidation, revenue reporting, audit coordination, and tax compliance activities, with output directed to senior leadership for management financials. Governance changes centered on documented close procedures, controls maintenance, and a formal audit support process to preserve alignment across systems that feed the Oracle NetSuite ERP implementation.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, FullContact implemented Zoom as its primary conferencing platform. Zoom is present on FullContact's public website, where embedded join flows and meeting links surface Zoom meeting instances for external customer facing sessions and webinar access, and FullContact uses Zoom, an Audio Video and Web Conferencing application, to support corporate communications and customer engagement. The deployment follows a cloud hosted SaaS model with a centralized account and tenant administration, and the implementation covers core Audio Video and Web Conferencing capabilities including scheduled meetings, ad hoc calls, screen sharing, and cloud recording. Operational coverage spans Sales, Customer Success, Product, Marketing, and Support teams, with configuration focused on account level administration, user provisioning and meeting security settings to manage internal and external collaboration workflows.
Collaboration Collaboration 2012 2012
Collaboration Collaboration 2019 2019
Online Meeting Scheduling Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
In 2019, FullContact implemented Hotjar on their website as a Customer Experience instrument for qualitative web analytics. The deployment leverages Hotjar's client side tracking snippet to capture session recordings, heatmaps, conversion funnels and on-site feedback, providing page-level behavioral telemetry for product, UX and marketing teams. Hotjar is configured to instrument key customer journeys on the public site, enabling detailed session replay and heatmap analysis alongside form and funnel visibility. Configuration emphasized Hotjar modules for session replay, heatmaps, conversion funnels and feedback widgets, aligning with Customer Experience functional workflows for qualitative insight and UX research. Operational coverage is the corporate website and the business functions of product management, UX research and marketing, with standard governance controls applied to collection scope and privacy settings consistent with web analytics practice. No implementation partner or named system integrations are reported.
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2012 2012
Marketing Automation CRM 2012 2012
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Engagement CRM 2015 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
IT Service Management ITSM 2018 2018
Remote Monitoring and Management ITSM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2012 2012
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at FullContact
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by FullContact Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FullContact Technographics

FullContact is a Professional Services organization based in United States, with around 210 employees and annual revenues of $40.0 million.

FullContact operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zoom and Hotjar, covering areas like ERP Financial, Audio Video and Web Conferencing and Customer Experience.

FullContact has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zoom Video Communications and Contentsquare.

FullContact recently adopted applications including Zoom in 2021, Salesforce Sales Cloud in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates FullContact’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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