Denver, 80202, CO,
United States
FullContact Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by FullContact and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 210 FullContact employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FullContact has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Zoom for Audio Video and Web Conferencing in 2021, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FullContact is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FullContact revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FullContact intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Sage 50cloud Accounting (ex Peachtree) | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 FullContact implemented Oracle NetSuite ERP as its ERP Financial system, replacing Sage 50cloud Accounting ex Peachtree. The initial deployment concentrated on centralizing the general ledger and standardizing monthly close and consolidation workflows for the accounting organization and senior leadership reporting.
Configuration work emphasized core Oracle NetSuite ERP financial modules including general ledger configuration, consolidation routines, revenue recognition reporting, and month end close orchestration. The Accounting Manager maintained a system of internal controls and developed process documentation and memos to align transactional posting rules and ensure GAAP compliant financial reporting.
The implementation required parity and ongoing synchronization between multiple platforms in the accounting stack that support the NetSuite general ledger, ensuring supporting systems feed journal entries and subledger detail into NetSuite. The team coordinated the annual external audit by compiling supporting documentation and draft financial statements, and it coordinated with an external tax service provider to prepare corporate tax filings and state and local compliance items such as periodic reporting, franchise tax, and personal property tax filings.
Operational coverage included accounting, consolidation, revenue reporting, audit coordination, and tax compliance activities, with output directed to senior leadership for management financials. Governance changes centered on documented close procedures, controls maintenance, and a formal audit support process to preserve alignment across systems that feed the Oracle NetSuite ERP implementation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, FullContact implemented Zoom as its primary conferencing platform. Zoom is present on FullContact's public website, where embedded join flows and meeting links surface Zoom meeting instances for external customer facing sessions and webinar access, and FullContact uses Zoom, an Audio Video and Web Conferencing application, to support corporate communications and customer engagement.
The deployment follows a cloud hosted SaaS model with a centralized account and tenant administration, and the implementation covers core Audio Video and Web Conferencing capabilities including scheduled meetings, ad hoc calls, screen sharing, and cloud recording. Operational coverage spans Sales, Customer Success, Product, Marketing, and Support teams, with configuration focused on account level administration, user provisioning and meeting security settings to manage internal and external collaboration workflows.
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, FullContact implemented Hotjar on their website as a Customer Experience instrument for qualitative web analytics. The deployment leverages Hotjar's client side tracking snippet to capture session recordings, heatmaps, conversion funnels and on-site feedback, providing page-level behavioral telemetry for product, UX and marketing teams. Hotjar is configured to instrument key customer journeys on the public site, enabling detailed session replay and heatmap analysis alongside form and funnel visibility.
Configuration emphasized Hotjar modules for session replay, heatmaps, conversion funnels and feedback widgets, aligning with Customer Experience functional workflows for qualitative insight and UX research. Operational coverage is the corporate website and the business functions of product management, UX research and marketing, with standard governance controls applied to collection scope and privacy settings consistent with web analytics practice. No implementation partner or named system integrations are reported.
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2015 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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