Furuvik, 814 91,
Sweden
Furuviksparken Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Furuviksparken and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49 Furuviksparken employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Furuviksparken has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018, New Relic APM for Application Performance Management in 2015, GetJenny JennyBot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Furuviksparken is running and its propensity to invest more and deepen its relationship with Microsoft , Google , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Furuviksparken revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Furuviksparken intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 | ||
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | GetJenny JennyBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 | In 2021, Furuviksparken deployed GetJenny JennyBot on its public website. The implementation is cataloged under Chatbots and Conversational AI and is focused on automating guest-facing inquiries and visitor information workflows on the site. The GetJenny JennyBot installation uses an embeddable web chat widget and was configured for conversational FAQ automation, intent classification, knowledge base driven responses, and defined fallback paths with human handover triggers. Configuration work emphasized conversational flow design, intent training, response templating, and iterative content tuning consistent with Chatbots and Conversational AI operational practices. Deployment scope centers on the customer-facing website and supports business functions related to guest services, visitor information, and front-line customer inquiries such as opening hours, ticketing guidance, and attraction details. For an organization of approximately 49 employees the architecture aligns to cloud delivered conversational services embedded in the web tier, reducing reliance on on premise components. Governance and rollout followed a web-first release pattern in 2021, with ongoing knowledge base updates and escalation rule management to refine conversational coverage. Operational ownership emphasized regular content review cycles and rule tuning to maintain accuracy of automated responses and manage human escalation paths. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||