Fusion Tech Integrated
218 20th Ave,
Roseville, 61473, IL,
United States
Roseville, 61473, IL,
United States
1 309-588-4803
Consumer Packaged Goods
Fusion Tech Integrated Technographics
Fusion Tech Integrated Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fusion Tech Integrated and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Fusion Tech Integrated employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fusion Tech Integrated has purchased the following applications: Lantek Integra for Manufacturing ERP in 2000, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fusion Tech Integrated is running and its propensity to invest more and deepen its relationship with Lantek , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fusion Tech Integrated revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fusion Tech Integrated intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fusion Tech Integrated Tech Stack and Enterprise Applications
Fusion Tech Integrated ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lantek | Legacy | Lantek Integra | Manufacturing ERP | ERP Services and Operations | n/a | 2000 | 2000 |
In 2000, Fusion Tech Integrated implemented Lantek Integra as its Manufacturing ERP. Fusion Tech Integrated used Lantek Integra Manufacturing ERP to support food related sales, design and engineering, new product R&D, estimating, purchasing, manufacturing operations, installation management, and customer support.
Lantek Integra was configured to support core Manufacturing ERP workflows including project management, estimating, purchasing, production and manufacturing processes, installation management, and customer support. Functional capabilities implemented included estimating and project cost configuration, procurement and purchase order processing, production scheduling and inventory control, and engineering data management to support new food related product R&D.
Operational scope spanned sales, design and engineering, R&D, purchasing, manufacturing, installation, and customer support, reflecting the company practice that an individual manages a project from the beginning to the end. The system structured project lifecycles from initial estimate through installation and support, embedding workflows for handoffs between estimating, shop floor operations, and field installation.
Governance centered on centralized project ownership by project managers who used Lantek Integra to coordinate cross functional activities, manage bills of materials and manufacturing process instructions, and track job status through completion. The implementation emphasized configuration of project and manufacturing modules to reflect the consumer packaged goods firm workflow that combines product development, project execution, installation, and post installation support.
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Fusion Tech Integrated AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Fusion Tech Integrated deployed Freshdesk Messaging (Formerly Freshchat) on its website. The implementation places Freshdesk Messaging (Formerly Freshchat) into their Chatbots and Conversational AI stack to provide website based conversational engagement and visitor capture.
The deployment configures a website embedded messaging widget, conversational bot flows for common inquiries, a centralized live agent inbox, and canned response libraries. Standard Chatbots and Conversational AI capabilities such as proactive messaging, session transcripts, templated workflows and automated handoff rules were implemented to standardize first touch and agent escalation.
Architecturally the solution follows a cloud hosted SaaS model with the front end widget capturing visitor interactions and routing conversations to a centralized inbox with rule based assignment. Operational scope focuses on customer support and e commerce functions on the corporate website, with a phased rollout, agent scripting, and governance controls for business hours and escalation workflows to ensure consistent handling.
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Fusion Tech Integrated Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Fusion Tech Integrated implemented Microsoft 365 to standardize collaboration across its 50 person Consumer Packaged Goods organization. Microsoft 365 was provisioned as a cloud tenant for Collaboration enabling core business functions such as email, calendaring, document collaboration, and unified communications. The deployment covered company wide use across marketing, sales, operations, and finance teams.
The implementation leveraged Microsoft 365 components including Exchange Online for email, SharePoint and OneDrive for document management and coauthoring, and Microsoft Teams for chat and meetings, configured under a centralized administration model. Governance included role based access controls, basic tenant policy configuration for content sharing, and a phased user rollout with training and account provisioning workflows. Fusion Tech Integrated Microsoft 365 Collaboration supports internal communication and document collaboration use cases for the business.
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Fusion Tech Integrated eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Fusion Tech Integrated CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Fusion Tech Integrated PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Fusion Tech Integrated IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Fusion Tech Integrated
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fusion Tech Integrated Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fusion Tech Integrated IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fusion Tech Integrated digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Fusion Tech Integrated Technographics
Fusion Tech Integrated is a Consumer Packaged Goods organization based in United States,
with around 50 employees and annual revenues of $10.0 million.
Fusion Tech Integrated operates a diverse technology stack with applications such as
Lantek Integra, Freshdesk Messaging (Formerly Freshchat) and Microsoft 365,
covering areas like Manufacturing ERP, Chatbots and Conversational AI and Collaboration.
Fusion Tech Integrated has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Lantek, Freshworks and Microsoft.
Fusion Tech Integrated recently adopted applications including
Freshdesk Messaging (Formerly Freshchat) in 2021, WooCommerce in 2021 and ActiveCampaign in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fusion Tech Integrated’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fusion Tech Integrated’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fusion Tech Integrated technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.