G Forces Web Management Ltd.
Corbin Business Park, Caring Lane, Bearsted,
Kent, x, ME14 4NJ,
United Kingdom
Kent, x, ME14 4NJ,
United Kingdom
44 84 4247 4523
Professional Services
G Forces Web Management Ltd. Technographics
G Forces Web Management Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by G Forces Web Management Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 375 G Forces Web Management Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that G Forces Web Management Ltd. has purchased the following applications: Gubagoo ChatSmart for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems G Forces Web Management Ltd. is running and its propensity to invest more and deepen its relationship with Gubagoo , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing G Forces Web Management Ltd. revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for G Forces Web Management Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
G Forces Web Management Ltd. Tech Stack and Enterprise Applications
G Forces Web Management Ltd. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gubagoo | Legacy | Gubagoo ChatSmart | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, G Forces Web Management Ltd. deployed Gubagoo ChatSmart on its corporate website as a customer-facing conversational layer within the Chatbots and Conversational AI category. The Gubagoo ChatSmart implementation was provisioned as a web chat widget to capture inbound inquiries, perform initial qualification, and escalate complex sessions to human agents. The deployment targeted customer service and digital sales workflows, supporting lead capture and real time engagement across the companys external site. Configuration emphasized scripted responses, session routing, and form-based data capture consistent with website chatbot implementations.
Operational ownership remained with the web management and customer experience teams, who configured conversational scripts, routing rules, and privacy consent flows for site visitors in the United Kingdom. Gubagoo ChatSmart was implemented as an interactive front end engagement layer without disclosed backend integration details, operating primarily to manage visitor interactions and handoffs to human agents. Governance centered on response content control, escalation procedures, and iterative tuning of conversational flows. The implementation positions Gubagoo ChatSmart as the firm's web-native Chatbots and Conversational AI solution governed by corporate web operations.
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G Forces Web Management Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, G Forces Web Management Ltd. deployed Microsoft 365 to establish a cloud collaboration platform. The Microsoft 365 rollout targeted Collaboration use cases for the Professional Services business, aligning with the company’s corporate IT footprint in the United Kingdom and its public website presence.
The implementation centered on core Microsoft 365 capabilities common to collaboration suites, including cloud email and calendaring, document collaboration and coauthoring, cloud file storage and sync, and the productivity application suite. Configuration emphasis was on tenant-level administration, user provisioning and access controls, and configuration of collaboration workspaces to support client-facing teams and internal delivery workflows.
Microsoft 365 is surfaced on the company website, indicating public-facing integration points or references to hosted services. Operational coverage is across corporate functions that support client engagements and internal collaboration, with the platform acting as the primary Collaboration layer for document sharing and team communication.
Governance was oriented around centralized tenant administration, identity and access governance, and structured provisioning processes to onboard staff into the Collaboration environment. The deployment narrative reflects a standard SaaS orchestration of Microsoft 365 for a mid-market Professional Services firm, with emphasis on platform configuration and operational governance rather than custom on-premises architecture.
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G Forces Web Management Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015 G Forces Web Management Ltd. deployed Zendesk Service to support Customer Support on their corporate website, embedding the vendor's SaaS ticketing and web widget to capture inbound customer inquiries directly from web pages. The deployment positioned Zendesk Service as the primary customer interaction layer for online service requests, consolidating web-originated tickets into a centralized support queue for follow up by company support staff.
The implementation focused on core Customer Support modules, including case and ticket lifecycle management, automated routing and SLA enforcement, a knowledge base for self-service, macros and trigger-based automations, and reporting dashboards to monitor ticket volume and responsiveness. Configuration emphasized ticket classification, priority schemes, and role-based access to align workflows with customer service and technical support responsibilities.
Operational coverage centered on the public website integration, routing website-submitted tickets to customer service, technical support, and account management teams within G Forces Web Management Ltd. Governance was organized around ticket triage procedures, escalation paths, and permissioned agent roles to enforce consistent handling and accountability, with the Zendesk Service instance serving as the authoritative record for web-initiated customer interactions.
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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G Forces Web Management Ltd. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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G Forces Web Management Ltd. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2012 | 2012 |
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G Forces Web Management Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at G Forces Web Management Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Enterprise Delivery Director | Director | Finance | |
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Head of Infrastructure | Director | Finance | |
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Group Strategy Director | Director | Finance | |
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Head of Operations | Director | Finance | |
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Group Managing Director | Director | Finance | |
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Head Of Compliance | Director | Finance | |
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PA to Executive Board/Office Manager | Manager | Finance | |
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Head of I.T. | Director | Finance | |
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Human Resources Manager | Manager | HR | |
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Group Technology Director | Director | IT | |
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Apps Being Evaluated by G Forces Web Management Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from G Forces Web Management Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the G Forces Web Management Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD G Forces Web Management Ltd. Technographics
G Forces Web Management Ltd. is a Professional Services organization based in United Kingdom,
with around 375 employees and annual revenues of $75.0 million.
G Forces Web Management Ltd. operates a diverse technology stack with applications such as
Gubagoo ChatSmart, Microsoft 365 and Zendesk Service,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.
G Forces Web Management Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Gubagoo, Microsoft and Zendesk.
G Forces Web Management Ltd. recently adopted applications including
Gubagoo ChatSmart in 2018, Lead Forensics in 2018 and Microsoft 365 in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of G Forces Web Management Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates G Forces Web Management Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete G Forces Web Management Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.