G & H Charlie Cafe
373-383 Windsor Road,
Baulkham Hills, 2153, NSW,
Australia
Baulkham Hills, 2153, NSW,
Australia
n/a
Leisure and Hospitality
G & H Charlie Cafe Technographics
G & H Charlie Cafe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by G & H Charlie Cafe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7 G & H Charlie Cafe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that G & H Charlie Cafe has purchased the following applications: Preno Hotel Management for Hotel Property Management in 2022, Social Intents for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems G & H Charlie Cafe is running and its propensity to invest more and deepen its relationship with Preno , Social Intents , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing G & H Charlie Cafe revenues, which have grown to $3.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for G & H Charlie Cafe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
G & H Charlie Cafe Tech Stack and Enterprise Applications
G & H Charlie Cafe ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Preno | Legacy | Preno Hotel Management | Hotel Property Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, G & H Charlie Cafe implemented Preno Hotel Management to manage property-level reservations and front-desk workflows. The deployment uses Preno Hotel Management as the primary Hotel Property Management application for the venue, and the vendor platform is embedded on the company website to surface direct bookings and availability to guests.
The implementation centers on core property management capabilities typical of the Hotel Property Management category, including the reservations and booking engine, rate and inventory controls, front-desk check-in and check-out workflows, and guest profile management. Configuration work focused on mapping room types and availability to the website booking flow, setting base rate plans, and configuring user roles for a small operations team.
Operational coverage is site-level and oriented to reception, reservations, and housekeeping responsibilities, with the Preno Hotel Management instance accessible to staff through the website-integrated booking interface. Governance and rollout were pragmatic, delivered directly to the venue team in 2022 with role-based access controls and process updates to centralize booking intake through the Preno booking engine.
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G & H Charlie Cafe AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, G & H Charlie Cafe deployed Social Intents on its website. The cafe implemented the Social Intents solution within the Chatbots and Conversational AI category to provide front of house customer engagement via an embedded web chat widget. Configuration emphasized automated greetings, guided response flows and simple contact capture to address booking and menu inquiries common in hospitality. Social Intents was instrumented as a site level conversational layer rather than a back office system.
The implementation covers G & H Charlie Cafe's Australia online presence and is operated by a small team of front of house and marketing staff to manage guest inquiries and capture leads. Integrations were limited to website embedding, with no named back end systems specified. Governance focused on small-team maintenance of chat scripts, response templates and handoff procedures for live follow up. The deployment positions Social Intents as the Chatbots and Conversational AI application supporting G & H Charlie Cafe customer engagement.
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G & H Charlie Cafe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, G & H Charlie Cafe deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment supports a seven person leisure and hospitality operation in Australia, and the Google Workspace footprint is surfaced on the cafe website. The implementation timeframe is visible from site source metadata that references Google Workspace assets and widgets.
Google Workspace (Formerly Google G-Suite) is used for core Collaboration capabilities including hosted Gmail on the cafe domain, Google Calendar for staff scheduling, and Google Docs and Google Drive for shared document and menu management. The application is integrated with the website to route customer contact submissions to workspace email accounts and to publish shared documents and media assets, creating a simple content and communications workflow for front of house and back office functions. Administration and account provisioning are consistent with a small business configuration, with in-house governance of user accounts and shared drives to support operations across the single-site cafe.
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G & H Charlie Cafe Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2022 | 2022 |
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G & H Charlie Cafe ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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G & H Charlie Cafe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at G & H Charlie Cafe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by G & H Charlie Cafe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from G & H Charlie Cafe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the G & H Charlie Cafe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD G & H Charlie Cafe Technographics
G & H Charlie Cafe is a Leisure and Hospitality organization based in Australia,
with around 7 employees and annual revenues of $3.5 million.
G & H Charlie Cafe operates a diverse technology stack with applications such as
Preno Hotel Management, Social Intents and Google Workspace (Formerly Google G-Suite),
covering areas like Hotel Property Management, Chatbots and Conversational AI and Collaboration.
G & H Charlie Cafe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Preno, Social Intents and Google.
G & H Charlie Cafe recently adopted applications including
Preno Hotel Management in 2022, Wix.com in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of G & H Charlie Cafe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates G & H Charlie Cafe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete G & H Charlie Cafe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.