Galleria Internazionale Technographics
Galleria Internazionale Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Galleria Internazionale and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 57 Galleria Internazionale employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Galleria Internazionale has purchased the following applications: CorvusPay for Payment Processing in 2020, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Galleria Internazionale is running and its propensity to invest more and deepen its relationship with CorvusPay , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Galleria Internazionale revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Galleria Internazionale intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Galleria Internazionale Tech Stack and Enterprise Applications
Galleria Internazionale ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CorvusPay | Legacy | CorvusPay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Galleria Internazionale implemented CorvusPay as its Payment Processing solution on the company website tvornicazdravehrane.com. Galleria Internazionale is a Croatia based retail company with 57 employees and the deployment was focused on enabling online card acceptance and checkout payment flows for its ecommerce channel.
The CorvusPay implementation included checkout integration and standard payment gateway configurations, using CorvusPay to handle card authorization, capture, refund processing, and transaction reporting. Configuration work emphasized tokenization and PCI aligned payment handling, and the CorvusPay payment interface was embedded into the site checkout to manage customer payment collection and settlement parameters.
Operational coverage centers on the ecommerce sales function and associated finance workflows, with CorvusPay processing transactions that feed into order processing and accounting reconciliation activities. The deployment remains site level and serves customers transacting on the company website in Croatia, with CorvusPay providing the externally facing payment endpoint and developer API for checkout orchestration.
Governance for the Payment Processing implementation established transaction reporting and reconciliation workflows for finance, along with refund authorization and dispute handling procedures routed through the ecommerce operations team. Rollout and ongoing operations are managed within the ecommerce and finance functions, with CorvusPay acting as the centralized payment processor for online sales.
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Galleria Internazionale Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Galleria Internazionale implemented Microsoft 365 in the Collaboration category. The company uses Microsoft 365 as a cloud-hosted productivity and collaboration layer, and public references on their website indicate active tenant usage of Microsoft 365 services. The deployment leverages standard Microsoft 365 capabilities such as hosted email, document collaboration, cloud file storage and real-time team communication, delivered via browser and mobile clients.
The rollout covers the retailer's 57 employees in Croatia and supports core business functions including merchandising, store operations, finance and customer communications. Governance is organized at the tenant level with centralized user provisioning and role-based access controls, aligning account and mailbox administration to business roles and preserving internal collaboration under a single Microsoft 365 tenant model.
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Collaboration | Collaboration |
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2022 | 2022 |
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Galleria Internazionale CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016 Galleria Internazionale deployed Hotjar on its public website as a Customer Experience implementation to capture behavioral data across its online storefront. Hotjar was implemented as a client side instrumentation layer, delivering session recordings and heatmaps to analyze visitor engagement on pages hosted at tvornicazdravehrane.com.
The implementation focused on core Hotjar capabilities including session replay, heatmaps, conversion funnel tracking and in page feedback widgets, configured to sample visitor sessions and exclude form fields containing sensitive data. Configuration work emphasized tag placement in the site template, cookie and consent settings, and dashboard segmentation to separate traffic by page type and campaign source.
Operational ownership rested with digital marketing and e commerce stakeholders, who used Hotjar data for UX analysis and conversion refinement, while product level users reviewed recordings for usability issues. Governance controls were applied through role based access to Hotjar dashboards and retention settings to limit stored session data, aligning analytics capture with the company web operations and ongoing site updates.
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Galleria Internazionale IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Galleria Internazionale
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Apps Being Evaluated by Galleria Internazionale Executives
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