Game Room Guys
4741 West River Drive,
Comstock Park, 49321, MI,
United States
Comstock Park, 49321, MI,
United States
1 616-785-7353
Leisure and Hospitality
Game Room Guys Technographics
Game Room Guys Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Game Room Guys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Game Room Guys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Game Room Guys has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Tawk.to for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Game Room Guys is running and its propensity to invest more and deepen its relationship with Oracle , Lon Operations , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Game Room Guys revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Game Room Guys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Game Room Guys Tech Stack and Enterprise Applications
Game Room Guys ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Game Room Guys implemented Oracle NetSuite ERP. The deployment for this 50-employee leisure and hospitality retailer focused on core ERP Financial functions to centralize transaction and customer record processing.
Operational use centered on order-to-cash and customer management capabilities. Teams used Oracle NetSuite ERP to create customer records, record approximately 50 daily sales, payments and returns, and log technical support incidents. Payment verification and confirmation of relevant customer information to prevent fraud were handled within transaction workflows. Staff supported customers in store and by phone, using the system to document resolutions and correspondence.
NetSuite supported processing correspondence originating from the companys e-commerce channels, with customer service staff entering sales and return transactions directly into the ERP Financial system. Marketing activity included updating website images, while customer service and finance workflows intersected on payment and refund processing. The implementation emphasized centrally recording customer, sales and support data to maintain operational continuity across sales, support and finance teams.
Governance relied on front-line staff documenting transactions and support cases in Oracle NetSuite ERP to support day-to-day operations, with processes for fraud verification embedded in transaction entry routines. Rollout and operational use reflected the small company scale, with customer service, marketing and finance adopting the system for routine transaction capture and customer resolution workflows.
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Payment Processing | ERP |
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2018 | 2018 |
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Game Room Guys AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Game Room Guys implemented Tawk.to on their website. The deployment uses Tawk.to as a web-embedded conversational layer classified under Chatbots and Conversational AI, providing real-time messaging to site visitors and persistent chat transcripts through the Tawk.to platform. The implementation is focused on customer-facing web pages of gameroomguys.com and is instrumented as the primary on-site conversational channel.
Configuration centered on embedding the Tawk.to widget into storefront pages and configuring the Tawk.to agent dashboard for a small centralized support and ecommerce team. Functional capabilities leveraged include live chat handling, visitor monitoring, chat history, canned responses and queued messaging, with chat routing and agent availability managed through the Tawk.to console. Operational coverage is limited to online storefront support and pre sales inquiries, and governance emphasis was placed on standardizing response templates and chat handling workflows to align with existing customer service processes.
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Game Room Guys Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Game Room Guys deployed Google Workspace (Formerly Google G-Suite) as their Collaboration platform. The cloud hosted deployment establishes a single Google Workspace domain to support a roughly 50 person small business in the United States, aligning collaboration tooling with customer facing operations and back office functions.
Google Workspace (Formerly Google G-Suite) was provisioned with corporate Gmail, Calendar, Drive, and the Docs suite, together with the Google Admin console for centralized account and group management. Core Collaboration capabilities implemented include shared drives for team file storage, real time document collaboration with Docs Sheets and Slides, calendar resource scheduling, and basic mobile device and account security controls suitable for a small enterprise.
On the company website Google Workspace is used to route domain email and to support contact workflows through hosted mail endpoints and web form routing, reflecting integration of hosted mail with public facing infrastructure. Operational governance is managed through the Google Admin console with user provisioning, group based access controls and departmental sharing policies to govern sales support and operations collaboration and permissions.
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Game Room Guys eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Game Room Guys CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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CRM | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Game Room Guys IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Game Room Guys
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Sales & Marketing | VP | Marketing | |
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CEO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Game Room Guys Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Game Room Guys IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Game Room Guys digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Game Room Guys Technographics
Game Room Guys is a Leisure and Hospitality organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Game Room Guys operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Tawk.to and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Game Room Guys has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Tawk.to and Google.
Game Room Guys recently adopted applications including
Tawk.to in 2020, Oracle NetSuite SuiteCommerce in 2020 and Intuit Mailchimp in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Game Room Guys’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Game Room Guys’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Game Room Guys technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.