Anaheim, 92808, CA,
United States
Gateway One Lending & Finance Technographics
Gateway One Lending & Finance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gateway One Lending & Finance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 420 Gateway One Lending & Finance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gateway One Lending & Finance has purchased the following applications: Microsoft 365 for Collaboration in 2018, Five9 Cloud for Call Center in 2015, Proofpoint Email Security and Protection for Secure Email Gateways (SEGs) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gateway One Lending & Finance is running and its propensity to invest more and deepen its relationship with Microsoft , Five9 , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gateway One Lending & Finance revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gateway One Lending & Finance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gateway One Lending & Finance Tech Stack and Enterprise Applications
Gateway One Lending & Finance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Gateway One Lending & Finance implemented Microsoft 365 as its Collaboration platform. The public website surfaces Office 365 Mail, indicating Microsoft 365 email services are used to handle inbound web contact and corporate messaging for the organization.
The implementation is a cloud-hosted Microsoft 365 tenant providing Collaboration capabilities, with Office 365 Mail as the evident functional module delivering webmail and enterprise email. Administrative controls are managed through Microsoft 365 administrative tooling to govern user accounts, mail routing, and standard security and compliance settings, aligning the Company Microsoft 365 Collaboration relationship to core email and communication business functions.
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Gateway One Lending & Finance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Five9 | Legacy | Five9 Cloud | Call Center | CRM | Direct from vendor | 2015 | 2015 |
In 2015, Gateway One Lending & Finance implemented Five9 Cloud. Five9 Cloud is a Call Center application deployed to support the company's customer contact operations within its banking and financial services business.
The implementation provisioned a cloud hosted, vendor managed contact center service procured directly from Five9, leveraging a SaaS delivery model. Functional capabilities configured included automatic call distribution, interactive voice response, agent desktop routing, call recording, and real time reporting to support inbound and outbound lending workflows.
Operational coverage focused on customer service, loan servicing, and collections contact functions rather than enterprise wide telephony infrastructure. The deployment was organized around centralized queue management and agent workstation provisioning, establishing predictable routing and session handling across contact center queues.
Governance emphasized standardized agent scripts, contact disposition workflows, and recorded interaction retention to address financial services compliance and audit requirements. Process changes concentrated on centralizing contact handling policies and operationalizing reporting and dashboards for contact center managers.
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Customer Experience | CRM |
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2018 | 2018 |
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Gateway One Lending & Finance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Proofpoint | Legacy | Proofpoint Email Security and Protection | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2021 | 2021 |
In 2021, Gateway One Lending & Finance implemented Proofpoint Email Security and Protection to establish a Secure Email Gateways (SEGs) control layer for corporate email. The deployment covered email protection for the company’s 420 employees across the United States and was scoped to secure inbound and outbound messaging for core banking and lending workflows.
Proofpoint Email Security and Protection was configured to deliver inbound and outbound filtering, spam and phishing detection, URL defense, attachment sandboxing, quarantine management, policy-based blocking, and centralized reporting. The implementation used the product’s centralized administrative console to enforce role-based policies and integrate with the organization’s email routing and directory services for authentication and policy application, while governance practices included defined admin roles, documented policy sets aligned to lending and finance functions, and incident handling workflows for security and IT teams.
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Gateway One Lending & Finance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Gateway One Lending & Finance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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