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Generali Insurance Croatia Tech Stack and Enterprise Applications

Generali Insurance Croatia ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RGI Group Legacy RGI PASS Claims Management Insurance Claims Management ERP Services and Operations n/a 2026 2026
In 2026, Generali Insurance Croatia extended RGI PASS Claims Management as part of Generali’s selection of the RGI PASS Insurance platform to centralize Life, P&C and Claims operations across multiple European countries. The move is part of a multinational rollout that already has PASS live in Spain and Switzerland and is being extended to Portugal, Hungary, Slovenia and Croatia, covering an initial perimeter of approximately 15 million policies managed, and is aligned to the Insurance Claims Management category. The implementation centers on RGI PASS Claims Management as a modular, end to end policy and claims solution, with a product layer designed for local languages and regulatory requirements. Configuration and product factory capabilities support standardized processes across markets while enabling localized product and claims rules, and the platform embeds AI enabled capabilities into development, configuration, quality assurance and operational claim handling. Typical Insurance Claims Management workflows such as claims intake, adjudication and settlement are supported through configurable workflow orchestration and centralized data models to maintain consistency across business units. Architecturally the PASS platform is described as enterprise grade and cloud ready, designed to operate across multiple companies and countries, which enables a combination of centralized operational control and local configurability. The platform architecture promotes standardized data and process models across markets, modular extensibility for continuous innovation, and a single core platform approach that can be scoped to selected business units. RGI and Generali Core Tech will manage and enhance the program, positioning PASS as the technological backbone of Generali’s Insurance in a Box shared services initiative. Governance and rollout are structured to combine strong headquarters oversight with empowerment of local business units through flexible configurability, and the program is framed to reduce complexity and accelerate time to market for policy and claims capabilities. The implementation narrative emphasizes platform scalability, cross country operability and a delivery model focused on competence transfer and industrial scale enhancement, without specific operational metrics disclosed.
Insurance Policy Administration ERP Services and Operations 2026 2026

IT Decision Makers and Key Stakeholders at Generali Insurance Croatia

First Name Last Name Title Function Department Email Phone
Actuary Non Manager Risk
Head of Claims Department Director Risk
Head of IT Director IT
Underwriting Specialist Non Manager Risk

Apps Being Evaluated by Generali Insurance Croatia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Generali Insurance Croatia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Generali Insurance Croatia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Generali Insurance Croatia Technographics
Generali Insurance Croatia is a Insurance organization based in Croatia, with around 800 employees and annual revenues of $300.0 million.
Generali Insurance Croatia operates a diverse technology stack with applications such as RGI PASS Claims Management, covering areas like Insurance Claims Management.
Generali Insurance Croatia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as RGI Group.
Generali Insurance Croatia recently adopted applications including RGI PASS Claims Management in 2026 and RGI PASS Core P&C Insurance Platform in 2026, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Generali Insurance Croatia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Generali Insurance Croatia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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