Generali Insurance Croatia Technographics
Generali Insurance Croatia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Generali Insurance Croatia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Generali Insurance Croatia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Generali Insurance Croatia has purchased the following applications: RGI PASS Claims Management for Insurance Claims Management in 2026 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Generali Insurance Croatia is running and its propensity to invest more and deepen its relationship with RGI Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Generali Insurance Croatia revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Generali Insurance Croatia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Generali Insurance Croatia Tech Stack and Enterprise Applications
Generali Insurance Croatia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RGI Group | Legacy | RGI PASS Claims Management | Insurance Claims Management | ERP Services and Operations | n/a | 2026 | 2026 |
In 2026, Generali Insurance Croatia extended RGI PASS Claims Management as part of Generali’s selection of the RGI PASS Insurance platform to centralize Life, P&C and Claims operations across multiple European countries. The move is part of a multinational rollout that already has PASS live in Spain and Switzerland and is being extended to Portugal, Hungary, Slovenia and Croatia, covering an initial perimeter of approximately 15 million policies managed, and is aligned to the Insurance Claims Management category.
The implementation centers on RGI PASS Claims Management as a modular, end to end policy and claims solution, with a product layer designed for local languages and regulatory requirements. Configuration and product factory capabilities support standardized processes across markets while enabling localized product and claims rules, and the platform embeds AI enabled capabilities into development, configuration, quality assurance and operational claim handling. Typical Insurance Claims Management workflows such as claims intake, adjudication and settlement are supported through configurable workflow orchestration and centralized data models to maintain consistency across business units.
Architecturally the PASS platform is described as enterprise grade and cloud ready, designed to operate across multiple companies and countries, which enables a combination of centralized operational control and local configurability. The platform architecture promotes standardized data and process models across markets, modular extensibility for continuous innovation, and a single core platform approach that can be scoped to selected business units. RGI and Generali Core Tech will manage and enhance the program, positioning PASS as the technological backbone of Generali’s Insurance in a Box shared services initiative.
Governance and rollout are structured to combine strong headquarters oversight with empowerment of local business units through flexible configurability, and the program is framed to reduce complexity and accelerate time to market for policy and claims capabilities. The implementation narrative emphasizes platform scalability, cross country operability and a delivery model focused on competence transfer and industrial scale enhancement, without specific operational metrics disclosed.
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Insurance Policy Administration | ERP Services and Operations |
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2026 | 2026 |
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IT Decision Makers and Key Stakeholders at Generali Insurance Croatia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Actuary | Non Manager | Risk | ||||
| Head of Claims Department | Director | Risk | ||||
| Head of IT | Director | IT | ||||
| Underwriting Specialist | Non Manager | Risk |
Apps Being Evaluated by Generali Insurance Croatia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||